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2nd Line Support Engineer

Birmingham -
Hays IT - Uk Posting account
Main duties: - Provide polite and professional IT support to customers electronically and over the phone - Retain detailed and thorough notes of all work undertaken - Follow helpdesk procedures and policies - Escalate issues requiring senior assistance - Keep awareness of company target times and contractual obligations - Staying up to date with the latest...
Rate: £14.00 per hour
Posted: 9 days ago