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1st Line Support Analyst

Redditch -
Hays IT - Uk Posting account
Main duties: * Provide polite and professional IT support to users * Retain detailed and thorough notes of all work undertaken * Follow helpdesk procedures and policies * Escalate issues to senior analysts or third parties but to retain ownership and feedback to user until the case is resolved * Keep awareness of company target...
Rate: £10.00 - £13.00 per hour
Posted: 25 days ago