3 of 3 SaaS Jobs in South Wales

Strong problem-solving and analytical ability Excellent communication skills across technical and non-technical audiences Proactive approach to using AI and automation Experience in SaaS or similar technical environments Key Responsibilities Deliver integrations, reporting, data migrations, and infrastructure Own SQL integrations with third-party systems Build reports and support environments ...

facing commercial roles. A strong new business mindset with the ability to generate and convert pipeline. Experience managing the full sales cycle. Background in SaaS, technology, software or solution-led sales would be highly beneficial. Comfortable engaging with senior stakeholders across enterprise environments. Able to manage multiple opportunities and maintain ...

issues, guide customers through features, and play a key part in shaping how AI-assisted tools enhance the overall support experience within a modern SaaS environment. Key Responsibilities Provide first- and second-line technical support via web chat, email, and phone. Diagnose and troubleshoot software issues, escalating with clear … experience from initial setup through to go-live. Requirements Essential Proven experience in a customer support or service desk role within a software or SaaS environment. Strong technical aptitude and ability to explain complex concepts clearly to non-technical users. Comfortable working with and helping develop AI-powered support tools. ...