2 Salesforce CRM Jobs in the South West

our colleagues to deliver their work We are looking for IT Solutions Technical Level 3 Apprenticeships to join our Hosting and Salesforce CRM teams The Hosting apprentice will gain experience and provide assistance with technical operations within the Azure Cloud infrastructure, environments and products The Salesforce/CRM apprentice will gain experience and provide assistance to the Salesforce Service Cloud, Experience Cloud and Database solutions. Training Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. (IT Solutions Technician level more »

out Salesforce development project work to meet the requirements of the business - for example, improving the sales order process. Ensure that the CRM system is available to all staff and is functioning correctly. Respond promptly to user enquiries and issues, ensuring a speedy resolution with regular communication … and updates. Capture user requirements by adopting business analysis techniques and design solutions within the CRM. Provide estimates for changes required to the CRM system, and constructively challenge the business priorities. Manage users expectations and ensure there is clear and open communication of progress. Obtain sign off from users … and stakeholders on specifications and delivery criteria. Research into new releases and technology that can help enhance the use of the CRM system within the company. Contribute to team forums, so that knowledge and best practice are developed and shared for the benefit of the company. Deliver training to more »