1 to 25 of 51 Salesforce Service Cloud Jobs

We are partnering with a market leading business in Bristol (3 days a week onsite) on the recruitment of a Salesforce Lead on a permanent basis paying £70 - £85k DOE +10% bonus . This is a brand new position as part of a major digital transformation and will be … well as line management/leadership experience and excellent communication skills. You will come into a team where you will immediately have 2 Junior Salesforce Administrators reporting into you and will be charged with partnering with key stakeholders in the business to understand their needs and advise on the … overseeing and participating in the execution of this as well as planning, building and shaping the team to be able to manage the business' Salesforce needs moving forward. You will be rewarded with: - Salary of £70,000 - £85,000pa DOE - 10% bonus - Hybrid working: Bristol 3 days per week more »

Role: Salesforce Business Analyst (Sales & Service Cloud) Location: Remote Day Rate: £400-£500 Per Day Outside IR35 Length: 6 months TechOhana are looking for a seasoned Salesforce BA to join a key customer of ours in the Telco space! The customer are a fast-growing Telco … are passionate about innovation and strive to stay ahead of the competition. Key Responsibilities: Proven experience as a Business Analyst with a focus on Salesforce Sales and Service Cloud. Salesforce certifications, such as Salesforce Administrator, Salesforce Sales Cloud Consultant, or Salesforce Service Cloud Consultant, are highly desirable. Solid understanding of Salesforce Sales and Service Cloud functionalities and configurations. Proficiency in requirements gathering techniques, process mapping, and data analysis. Strong analytical and problem-solving skills, with the ability to translate business needs into effective technical solutions. Excellent communication more »

technical debt reduction Requirements: Strong experience across architecture, specifically in rolling out projects globally Expertise with NFRs and implementation of them Working experience of Salesforce Service Cloud as well as Salesforce more broadly Knowledge of Interaction Management tools ( Genesys , Amazon Connect or Twillio etc.) Understanding of … self-engineered applications and/or AWS applications Expertise on modular/composable architecture, Evolutionary Architecture is beneficial. What we are not looking for: Salesforce Service Cloud Architects only - experience with SFSC is vital but we are looking for an individual with experience that is broader than … just Service Cloud Experience with only implementation projects - we are ideally looking for someone who has managed full end-to-end lifecycle projects on a global scale. more »

Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who … small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office more »

Salesforce Consultant - Service Cloud Day Rate (Outside IR35) 6+6 Month Contract Mostly Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Service Cloud Consultant, you will be working within a highly experienced product team … making improvements, changes and features to the Service Cloud platform. Requirements: Admin or Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience … ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes for changes - follow business requirements Location: Reading (Mostly remote work, 2-3 days per month in Reading office) What’s next? If this opportunity more »

Company Overview At Cadalys, Inc., we are at the forefront of revolutionizing Salesforce applications, delivering cutting-edge solutions that empower Salesforce customers across various domains. Our flagship offerings, Cadalys Concierge, Cadalys Care, and Cadalys Service Management, redefine efficiency by seamlessly integrating IT Service Management via ITIL … best practices into Salesforce Service Cloud. We also enhance clinical workflows by embedding evidence-based care guidelines into Salesforce Health and Service Cloud, setting new standards for performance and innovation. Position Summary: Sr. Solution Engineer Cadalys is on the hunt for a Sr. Solution Engineer … to join our Engage IQ team that is specialized in Salesforce Service Cloud and ITIL/IT Service Management (ITSM) to join our dynamic team at Cadalys. In this role, you will be responsible for providing technical expertise and guidance to customers and prospects, helping them more »

fleet card payment solutions. We hire people who share the same passion for continuous innovation and client service. As we continue to expand our Salesforce footprint, we are now looking for a talented Applications Analyst to join us. The successful Applications Analyst will support the WEX International Business Payments … salesforce rollout, working closely with internal stakeholders and our strategic partner. This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities. Whats on Offer? Highly competitive salary … holidays with the opportunity to purchase additional holidays Life assurance Income protection Discounts & perks platform Employee wellbeing Key Responsibilities of the Applications Analyst: Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third more »

Global, NetApp and Schneider Electric to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing … Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who specializes in the Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You … user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements Document requirements more »

a role we are immensely proud of. An opportunity to play your part Within the British Gas Energy team, we are seeking a talented Salesforce Product Developer to join our team and develop high-quality solutions and simplify process for our frontline agents. The ideal candidate should have extensive … experience in Salesforce Service Cloud, and ideally Salesforce Industries. You will be a part of a highly skilled and collaborative team, committed to being the Leading Energy Supplier. Location : We have a hybrid-work environment, where you will be predominantly home-based but required to Park … electric car lease scheme & travel insurance Accountabilities Analyse, design, program, debug, and modify software enhancements and/or new products used in local, networked, cloud-based or Internet-related computer programs Using current programming language and technologies, write code, complete programming, and perform testing and debugging of applications Complete more »

Wipro we find it important that you have a good work life balance so homeworking, working at the HQ Experience: Hands on experience in Salesforce Architecture/Solution Architecture with at least 2 End-To-End Technical implementation involving Salesforce Required Skills: Salesforce – Service Cloud, Sales Cloud, Force.com platform, Einstein Analytics, Financial Service Cloud, Industry Clouds, Financial Domain expertise Full cycle implementation experience with SFDC (application design, architecture and development using Salesforce.com) Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc. … Command over APEX and Visual force Deep knowledge of Salesforce API’s and hands on experience in building custom API’s and integration. Experience in multi-cloud Salesforce landscape, Technical consultation, Advisory A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an more »

Role: Salesforce Project Manager Location: United Kingdom (Hybrid) Rate: £250-£275 Outside IR35 Contract Length: 6 Months Job Summary: Our client a leading Non-Profit implementing an end to end Salesforce Project as as Project Manager, you will be responsible for planning, executing, and delivering successful Salesforce projects that align with our company's objectives and requirements. The ideal candidate should have a strong background in Salesforce project management, excellent leadership skills, and a deep understanding of Salesforce best practices. Bachelor's degree in Computer Science, Business Administration, or a related field. Proven experience … as a project manager in Salesforce Sales and Service Cloud implementations. Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, and Salesforce Certified Service Cloud Consultant preferred. Strong knowledge of CRM principles and practices, with a focus more »

Role: Salesforce Technical Lead Job Type: Permanent Location: Brighton you looking at the foreground of Liaising with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution? with ability to Create, run … and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions you want to use your expertise to Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and … CRM strategy . We have the perfect role for you – Salesforce Technical Lead Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the more »

TechOhana has a exciting opportunity within the Salesforce eco-system for a growing Salesforce Business Analyst. You will be joining a company at the forefront of the Financial Services industry, but will become apart of a team which is full of specialists within the Salesforce sector! Offering … business analysts and consultants within the Financial Services industry and gather more information which can help you in both the Financial services and the Salesforce eco-system. Key Responsibilities Salesforce certifications, such as Salesforce Administrator, Salesforce Sales Cloud Consultant, or Salesforce Service Cloud Consultant, are highly desirable. Solid understanding of Salesforce Sales and Service Cloud functionalities and configurations. Proficiency in requirements gathering techniques, process mapping, and data analysis. Strong analytical and problem-solving skills, with the ability to translate business needs into effective technical solutions. Excellent communication skills, both more »

Role- Salesforce Developer Location- Central London Permanent Working pattern - Remote/Once a month if required. NO SPONSORSHIP WILL BE PROVIDED NOT CURRENTLY OR IN FUTURE Requirements and key-points. Collaborate with Membership, Exams, Events and relevant third parties (includes Salesforce and Fonteva) to ensure smooth operation of … Client’s CRM To take ownership, oversee and lead on Salesforce development and support including periodic Salesforce or other upgrades Provide training for staff on use of the College’s Salesforce system and support the College making the most of its CRM and improving the quality of … its data Effectively line manage the Junior Salesforce Developer and Salesforce Administrator in line with our management principles and polices. Lead on setting technical standards and guidelines for Salesforce, and coach developers on reusability, best practices etc. Review Salesforce and product Releases and analyse technical and more »

Salesforce Consultant/Developer - Service and Sales Cloud Rate (Outside IR35) 6+6 Month Contract Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high … level improvements, changes and features across Service, Sales and Experience Cloud platforms. Project Work: Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used … Knowledge Articles and Case Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and more »

Salesforce Manager/Salesforce Architect 2 days per week in the office £90k + bonus + benefits Salesforce expert needed for a business critical, high availability, highly complex and customised environment – this role needs someone who has been in a technical Salesforce role and is moved … into management and leadership – but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported … enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology more »

Job Description As a Salesforce Administrator, you will play a critical role in the implementation, customization, and maintenance of this organisation's Salesforce platform. You will collaborate with the existing Salesforce team within the organization to identify business requirements, design efficient processes, and drive user adoption. Role … Responsibilities Working on an advanced Salesforce Org of 2000+ users, utilising tools such as Sales Cloud, Service Cloud, Marketing Cloud, Einstein & CPQ, all on Lightning Collaborate with cross-functional teams to gather business requirements and translate them into scalable Salesforce solutions. User training, support … and configuration (Objects, Flows, Validation Rules) Stay up-to-date with Salesforce releases, new features, and best practices to optimize platform performance and user experience. Skills & Qualifications Experience in a Salesforce Administrator position Experience with Sales or Service Cloud Proficiency in Salesforce configuration, including Flows more »

Salesforce Business Analyst - Service Cloud/Contact Centre Contract (Outside IR35) 6 Months Newcastle/Hybrid £ Rate Negotiable dependent on experience CloudCo Solutions are currently working on an exciting contract opportunity with one of our Global customer, who are looking to recruit a Salesforce Business Analyst … with specific Service Cloud experience. The successful candidate will be based in the North East and be able to work in their office in Newcastle once or twice a week. You will have been working in a Business Analyst role within the Salesforce ecosystem previously, and will … ideally hold some Salesforce certifications, including BA amongst others. As the Salesforce BA , you will be responsible for the following: Requirements gathering including workshops and focus groups. Creating user-stories Process mapping Creating documentation throughout the project lifecycle Stakeholder communication is essential User-Acceptance testing The successful candidate more »

Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to … be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities … and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software … to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of more »

Salesforce Administrator - UK - Remote - £60,000 -£70,000 Are you a seasoned Salesforce expert looking for your next challenge? Do you have a track record of driving innovation and maximizing the potential of Salesforce within dynamic organizations? We're seeking a talented Senior Salesforce Administrator to … join our client's team and lead the charge in elevating their Salesforce ecosystem to new heights. As a Senior Salesforce Administrator, you will take ownership of our client's Salesforce platform, driving its strategic evolution and ensuring alignment with business objectives. You will leverage your expertise … and empower users to maximize the platform's potential. This is a unique opportunity to make a significant impact and shape the future of Salesforce within our client's organization. This role will involve: Lead the design, configuration, and customization of Salesforce to meet complex business requirements, leveraging more »

Position: Salesforce Technical Architect Contract Duration: 6 Months Location: London Rate:m £500-£650.00 Per Day About the Company: Our client is a forward-thinking software company dedicated to delivering innovative solutions that transform businesses and drive success. With a focus on leveraging the latest technologies, they are committed … to staying ahead in the rapidly evolving software landscape. Role Overview: As a Salesforce Technical Architect, you will play a key role in architecting and implementing Salesforce solutions tailored to the unique needs of our client's software environment. You will be responsible for designing scalable and high … providing technical leadership, and ensuring alignment with industry best practices. Key Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into scalable Salesforce solutions. Design end-to-end Salesforce architectures that meet business objectives, scalability requirements, and integration needs. Provide technical leadership and guidance to development more »

I am seeking a skilled Salesforce Developer to join arguably the best Salesforce Partner in the UK. In this role, you will be responsible for developing customised Salesforce solutions that meet our client's unique needs. You will work closely with clients, consultants, and other stakeholders to … understand requirements, design solutions, and implement Salesforce functionalities using best practices. Key Responsibilities Collaborate with clients and consultants to gather requirements and translate them into technical solutions within the Salesforce platform. Design and develop custom Salesforce solutions, including custom objects, workflows, validation rules, Apex code, Visualforce pages … and Lightning components. Configure Salesforce applications, including Sales Cloud, Service Cloud, Community Cloud, and others, to meet client requirements. Perform data migrations, integrations, and system configurations as needed. Conduct code reviews, ensure code quality, and adhere to coding standards. Provide technical guidance and support to more »

Senior Salesforce Consultant – Boutique Partner - London/Remote Do you want to make a big impact in a new and growing Salesforce practice? Do you want to be part of a small but growing team where you can make an impact and be recognised for the work you … do? This small yet global consulting firm is further accelerating the growth of its Salesforce Practice in line with its growing pipeline of projects and now needs another exceptional Senior Salesforce Consultant to join its team. In this key, frontline consulting role you will get the opportunity to … display your skills across a range of exciting Salesforce projects of varying size and complexity. This is a fantastic opportunity to get in at an early stage of this Partners growth journey, make an impact and see your career accelerate rapidly towards senior/leadership level. The best of more »

company who offer a range of products and solutions to thousands of companies around the world as well as being an established and growing Salesforce implementation partner too! This Partner is growing and are now looking to hire a Salesforce Administrator to join an ongoing project working across … Sales Cloud, Service Cloud and Marketing Cloud. This role is ideal for an Administrator who wants to continue working in an "end user" environment or equally for an Administrator looking to transition into the Consulting world as it offers opportunities on both sides. Responsibilities The responsibilities of … the Salesforce Administrator will include but not be limited to: Working in collaboration with the consulting/delivery team Supporting on gathering and translating requirements Working on declarative development, utilising Flows Supporting users and working on adoption Requirements It is essential the successful Salesforce Administrator to have experience more »