Swindon, England, United Kingdom Hybrid / WFH Options
Taleo BE
field Fluent in both verbal and written English Preferred qualifications: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Experience with CRM systems (e.g., Salesforce) would be an advantage. Experience with business intelligence and Data Analytical tools (e.g., Power BI, Tableau) would be an advantage. Knowledge of automation tools (e.g. more »
THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY
challenges and supporting our colleagues to deliver their work We are looking for IT Solutions Technical Level 3 Apprenticeships to join our Hosting and Salesforce CRM teams The Hosting apprentice will gain experience and provide assistance with technical operations within the Azure Cloud infrastructure, environments and products The Salesforce/… CRM apprentice will gain experience and provide assistance to the Salesforce Service Cloud, Experience Cloud and Database solutions. Training Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. (IT Solutions Technician level 3) You’ll attend, and prepare more »
Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems, specifically Salesforce, for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing … technical levels. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Desirable Experience Experience using CRM systems, particularly Salesforce, for case logging and management. Prior experience conducting product training sessions for staff or customers is preferred. Familiarity with software testing methodologies and tools. Relevant more »
