Doncaster, South Yorkshire, Yorkshire, United Kingdom
Network IT
products in a business environment. Experience of configuring and supporting Cloud Products, including Microsoft 365 and Azure and Intune. Experience with Mobile Device Management, Samsung Knox, Apple Business Manager. An analytical mind with good problem-solving capabilities. more »
individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer … Tasks: Provide backup/overflow telephone cover for ICT Helpdesk as required. Requirements: Broad range of skills covering both hardware and software. Experience with Samsung Android tablets and phones. Proficiency in Intune from Excel spreadsheet. Strong troubleshooting skills and ability to work independently. Proactive, customer-focused attitude with excellent communication more »
