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Senior Service Desk Manager

City of London -
Lawrence Harvey
This is an excellent opportunity to join an established MVNO with headcount of approximately 1200 staff and an exciting 5 year product roadmap... *Manage critical customers incidents, associated to customer communication, activities and any appropriate escalations from senior management; *Provide information about incidents analysis and KPIs, management and performance reports...
Salary: £60000.00 - £65000.00 per annum + Benefits
Posted: 21 days ago