12 Senior Support Analyst Jobs in the UK excluding London

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently … and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests … managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently … and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests … managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently … and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in... APCT1_UKTJ more »

leading independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You … will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The Technical … Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical services team, you will more »

Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families. To provide high quality information and intelligence, and … carry out high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's business and to shape Council policy and strategy, the commissioning of services, the design and re … design of services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery more »

Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families. To provide high quality information and intelligence, and … carry out high quality research for senior and service managers, and elect... APCT1_UKTJ more »

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have … and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire … to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and services, logging, processing and diagnosing incidents quickly and effectively. It’s more »

Job DescriptionLevel 45, 22 Bishopsgate, London EC2N 4BQ, United KingdomSupporting Deskside - customer service must be excellent.Looking for candidates who can work on B2BSenior IT Support Analyst – 3/4 days a week on site in LondonHands-on Windows desktop support building PCs and fixing operating system/… issues, SME on SharePoint and Teams end user supportAccount administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues).iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues).Service now experience, ticket and escalation handlingAble to build relationships and rapport with clients in a face … to face environment.AV meeting room support and troubleshootingCisco VCsSolsticeApp SpaceLiaise with HQ team and local AV vendorRegional Technical LeadEscalation point for the other desktop membersOpening tickets with MicrosoftWindows Vulnerability management via RiskSense and powershell scriptingAsset life-cycle replacement, reporting and recyclingEMEA Meeting room monthly reportingRoll out of Tanium & ControlUpProcess more »

benefits, based on location Pension/Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays … Wednesdays and a third day of your choosing) The impact you will have in this role : Being a member of the Client Support Group this is a client support role focused on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to … other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients across different business lines. Expectations include an ability to build rapport and develop relationships with more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have … and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire … to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and services, logging, processing and diagnosing incidents quickly and effectively. It’s more »

Job DescriptionA multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office.The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … will become an advanced user of SQL, Python and VBA once fully developed in this role.Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills.The role will pay a strong performer a year one £150-200k total … comp package (bonuses in the team are typically 50-70%, but as a more senior hire a 100% bonus is possible), however from year 2 onwards the hire can expect to target a £200-250k TC if both they + the fund perform to an exceptional standard. more »