3 Senior Technical Support Jobs in the Midlands

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a … environment? Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of … our business who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of … our business who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role more »

As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing … they meet expected outcomes. Perform system configuration and administrative changes. Assess proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and … approval of technical changes. Ensure QA of solutions before production delivery. Manage day-to-day administration, troubleshooting, and platform performance monitoring. Who Should Apply: Individuals with 6+ years of IT development/configuration experience, preferably in a large international organization. Expertise in Köerber and GAINS platforms and Supply Chain more »