recommendations, and ensuring data science practices align with organisational goals. Key Responsibilities Customer Insights: Build churn prediction models, apply clustering and segmentation, and use NLP for sentimentanalysis to improve service quality and retention strategies. Operational Performance: Develop forecasting models for network demand, implement anomaly detection for outages and latency, and create predictive maintenance solutions to reduce … downtime. Efficiency & Planning: Optimise field operations through predictive scheduling and route planning, support inventory forecasting, and identify fraudulent or abusive usage patterns using ML techniques. Financial & Strategic Analysis: Deliver cost-to-serve models, profitability analysis, and scenario modelling to guide investment and regulatory decisions. Geospatial Analytics: Apply spatial modelling and visualisation techniques to support network planning, operational assessments More ❯
london, south east england, united kingdom Hybrid/Remote Options
SINE Digital
in a research, data, or insights role within an agency, consultancy, or brand-side environment Proven experience in designing, managing, and delivering end-to-end research projects, including scoping, analysis, and client presentation Strong understanding of digital marketing performance data, particularly in Paid Search and Paid Social, and how it can be integrated into audience and market insights Demonstrable … to juggle multiple deadlines. Desirable Skills & Experience Experience building or maintaining dashboards in Looker Studio or equivalent tools Familiarity with Google Cloud Platform and BigQuery for data extraction and analysis Knowledge of NLP techniques for clustering and sentimentanalysis Experience leading or mentoring junior analysts. Technology Proficiencies Microsoft Excel/Google Sheets Looker Studio (or equivalent More ❯
london, south east england, united kingdom Hybrid/Remote Options
Ometria
Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master SentimentAnalysis: Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy: Lead as a vocal customer More ❯
Brighton, East Sussex, England, United Kingdom Hybrid/Remote Options
Neoci Ltd
a software company based near Brighton. We design, develop and distribute our own products, including a Unified Communications App and AI-powered tools for call transcription, sentimentanalysis and meeting summaries. We also build and support bespoke software applications for selected customers. Our team combines deep technical expertise with a passion for building scalable, cloud-deployed products More ❯
differentiated messaging that communicates how helps merchants build trust and grow through AI-powered review and customer insight tools. Translate new features and AI capabilities — from sentimentanalysis to review response automation — into compelling value propositions for merchants and partners. Go-to-Market & Launch Execution Plan and execute GTM strategies for new features, integrations, and AI updates. … Partner with Product, Sales, and Growth teams to build unified launch plans that drive adoption and measurable impact. Customer & Market Insight: Conduct competitive analysis and customer research to uncover opportunities in the evolving eCommerce and AI landscape. Use insights to shape messaging frameworks, campaign strategy, and product feedback loops. Sales Enablement & Education: Create impactful content — sales decks, one-pagers More ❯
a pragmatic way Experience with analytical and quantitative problem solving using advanced statistical techniques, ML and generative AI methods for online content, e.g. sentiment from text, sequence analysis, forecasting and trend analysis Experience in building and deploying reproducible, production ready AI/ML models at scale, coupled with solid data engineering skills Prior knowledge of NLP More ❯