London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
testing strategies, and technical direction, including Generative AI solutions involving RAG and prompt engineering. Maintaining documentation and Agile project processes. Assisting with new feature development in sentimentanalysis, data ingestion, and synthetic audience creation. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who More ❯
Egham, Surrey, England, United Kingdom Hybrid / WFH Options
Cedar
and natural language processing techniques to both structured and unstructured data sources. Monitor key CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory analysis to uncover customer pain points and behavioural patterns. Translate data into actionable insights that influence decisions across Finance, Operations, Sales, and Marketing. Support the testing, piloting, and scaling of … AI-driven tools like sentimentanalysis, predictive models, and smart feedback systems. Make insights accessible to non-technical stakeholders through clear storytelling and impactful data visualisations. Champion best practices in customer insights and contribute to the ongoing development of the global Voice of Customer programme. About You We're looking for someone who brings: A degree More ❯
and deployment processes.Contribute to technical decisions around prompt engineering, RAG, and generative AI solutions.Document processes and support agile project management activities.Engage in developing features related to sentimentanalysis, data ingestion, and synthetic audience creation. What We're Looking For: Proven experience building applications with Large Language Models (LLMs), including tool usage and information retrieval.Strong proficiency in Python More ❯
/.net/C#/Java, Javascript, Web Services, HTML/CSS Extensive knowledge of Blue Prism RPA, iOCR, Blue Prism Cloud Cognitive Tools (language translation, sentimentanalysis, keyword classification, interact e-forms, chatbot and orchestrator). As well as PowerPlatform, PowerAutomate, and M365 technologies. Practical experience of managing the automation lifecycle complying to the best practice More ❯
experience of working with Blue Prism Cloud technology to deliver complex automations. Expert knowledge of Blue Prism RPA, iOCR, Blue Prism Cloud Cognitive Tools (language translation, sentimentanalysis, keyword classification, interact e-forms, chatbot and orchestrator. Practical experience of managing the automation lifecycle complying to the Blue Prism best practice standards Experience of engaging with customers on More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Neoci Ltd
a software company based near Brighton. We design, develop and distribute our own products, including a Unified Communications App and AI-powered tools for call transcription, sentimentanalysis and meeting summaries. We also build and support bespoke software applications for selected customers. Our team combines deep technical expertise with a passion for building scalable, cloud-deployed products … applications. Manage issue tracking and communication with developers and clients. Collect and analyse feedback to drive improvements. You’ll Work With WebRTC UC clients AI speech-to-text & sentiment software SaaS platforms built on PHP (Laravel), Node.js and React/React Native Google Cloud Platform (Cloud Run, Cloud Functions, Cloud SQL etc.) GitLab CI/CD Requirements Essential More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Harnham - Data & Analytics Recruitment
analytics, and creative storytelling to help major UK media and entertainment brands make smarter advertising decisions. Their work includes innovative methods like biometrics, emotion tracking, and AI-driven sentiment analysis. Key responsibilities: Lead end-to-end delivery of ad effectiveness and media measurement projects Guide methodology selection ensuring actionable insights Develop and evolve strategic research offerings Drive commercial More ❯
a pragmatic way Experience with analytical and quantitative problem solving using advanced statistical techniques, ML and generative AI methods for online content, e.g. sentiment from text, sequence analysis, forecasting and trend analysis Experience in building and deploying reproducible, production-ready AI/ML models at scale, coupled with solid data engineering skills Prior knowledge of NLP More ❯
surfacing, and context-aware automation. Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio. Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics. Guide implementation of Intelligent IVR leveraging Azure Communication Services or integrated CCaaS platforms. Platform Integration & Governance Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication … integrations. Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles). Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring. Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents. Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive More ❯