6 of 6 Service Analyst Jobs in Wiltshire

Role: Service Desk Analyst (Level 2 Support) Location: Marlborough, Wiltshire — Full-time, On-site Salary: Up to £35,000 DOE Benefits: Training & development, pension, generous holiday, on-site parking, supportive culture, and regular social events Our client, a leading managed service provider, is hiring a Service Desk Analyst with solid Level 2 support experience across … timely and professional resolution Support hardware and software rollouts, migrations, and upgrades Maintain accurate documentation and follow ITIL-aligned processes Liaise with vendors and internal teams to ensure smooth service delivery You’ll work closely with senior engineers and service delivery leads to enhance client environments and ensure stable, secure performance across the modern workplace stack. What we More ❯

JOB TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients … across the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time. We’re looking for someone enthusiastic … and adviser firms. The role offers hybrid working, with time split between home and our Swindon office. RESPONSIBILITIES Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction. Log and manage IT incidents and requests accurately, prioritising and resolving tickets within agreed SLAs. Diagnose and troubleshoot technical issues remotely across a range of systems including More ❯

IT Service Desk Analyst – £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment … all IT issues, providing first-line technical support to users across the business. You'll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when needed — all while delivering exceptional customer service. You'll also contribute to training, documentation, and collaboration with 2nd line teams to keep … systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3–4+ years) Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & Teams Excellent communication and problem-solving skills Calm, customer-focused approach and willingness to learn Bonus: experience with SolarWinds, BigHand, Partner, Oyez, IRIS/Sage, or TeamViewer The client More ❯

IT Service Delivery Analyst 📍 Swindon 📅 Initial 12-month contract (potential to extend or convert to permanent) About the Role Looking for a skilled and proactive IT Service Delivery Analyst to provide frontline IT support within a busy technical environment. This position plays a key role in ensuring the smooth operation of IT systems, supporting end users … and contributing to wider IT service delivery. You’ll be the first point of contact for technical issues, working hands-on with hardware, software, and first-line network support. The role offers the chance to work in a complex, highly regulated environment with exposure to modern IT practices and the opportunity to develop your expertise further. Key Responsibilities Provide … technical support across hardware, software, networks, and local site systems (including telecoms, servers, and applications). Install, configure, and maintain IT equipment, applications, and core infrastructure. Manage incidents and service requests in line with SLAs, escalating complex issues where necessary. Coordinate IT procurement and vendor relationships, maintaining accurate documentation and knowledge sharing. Support testing, deployment, and project-based initiatives More ❯

IT Service Desk Analyst - £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment More ❯

Peaple Talent have partnered with a market leading professional services organisation based in Swindon who are recruiting an IT support engineer with experience of Service desk and 1st line support within a fast paced service desk environment. You will be part of a team who are responsible for trouble shooting, diagnosing and resolving hard and software issues across … Microsoft windows 10/11 and Windows Server administration Active directory MS Office 365 Application support Troubleshooting Hardware such as desktop, laptop, printer, and mobile device support Customer and service focussed Highly Desirable Skills: MS Dynamics Microsoft Operating systems Benefits: Salary - up to £27,000 On target bonus scheme Competitive pension scheme up to 15% Critical illness cover Income … protection Death in service 27 days holiday + bank holidays, with the option to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. More ❯