Jobs 1 to 15 of 363

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: Yesterday

Senior IT Design Controller

Gourock, Renfrewshire -
HAYS INFORMATION TECHNOLOGY
Role Accountabilities: Ensure the consistent design of appropriate services, service management information systems, architectures, technology, processes, information and metrics to meet current and evolving business needs and requirements. Plan and co-ordinate all design activitiesProduce Service Design Packages (SDP's) based on service charters and design requestsEnsure that appropriate service...
Rate: £400.00 - £430.00 per day
Posted: 23 hours ago

Service Delivery Manager - London

London -
Salt
Service Delivery Manager - London. Our client, a leading consultancy is looking for a Service Deliver Manager with experience in ITIL, stakeholder management, web portals and managing large international teams.
Salary: £55000 - £60000 per annum + bonus and benefits
Posted: 2 days ago

Service Delivery Manager

Leeds -
Capita - ITIN
Capita, FTSE 100 and Leading Business Process Outsourcer, is seeking a Service Delivery Manager to join their team to provide a single point of accountability for the delivery of all ITS operational services... *Provide service management input to the virtual account team and assist in identifying new opportunities. *Understanding the...
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 14 days ago

Project Manager (Service Delivery)

Leeds, West Yorkshire -
HAYS INFORMATION TECHNOLOGY
Urgent Project Manager / Service Delivery - ITIL. Urgent Project Manager within Business Services required for a 6 month contract based in Leeds. Reporting into the Service Owners, the role will provide service related information to key business stakeholders and maintain relationships with strategic contact points within the business. You will also...
Rate: £450.00 - £500.00 per day
Posted: 3 days ago

1st Line Service Desk Support

Chippenham, Wiltshire -
Applied Card Technologies
Do you have customer service experience, an aptitude for ICT and want to work on an IT service desk in a company that actively encourages career development? The Role: You will be part of our Service Delivery Team and will report to the 1. st. Line Support Manager. You will...
Salary: From £18,000 to £20,000 per annum
Posted: 9 days ago

Service Architect

London -
DP Connect
You will have a sound, broad knowledge of IT and an excellent understanding of how operational service delivery relates to other areas of IT and how it impacts on other business functions. - You will have in depth service management experience & understanding of ITIL (V3). Demonstrable experience of designing Service Management...
Rate: £550 - £600 per day
Posted: 17 days ago

Service Manager- London, ITIL

London -
Harvey Nash plc
Skills required: Experience as a Technical Service Manager for a Managed Services Provider in a client facing role/ Or equivalent customer facing role or internal service delivery in a business of 250 users + Working in service & infrastructure, across the full I.T systems lifecycle specifically across multiple infrastructure technologies, i...
Salary: £35000 - £40000 per annum + Benefits + Bonus
Posted: 2 days ago

2nd Line Service Desk Analyst (6 month FTC)

Cardiff -
CPS Group
I am currently working with a very reputable company based in the outskirts of Cardiff, who are currently going through a very interesting period of in-sourcing. As a result of this they have an opportunity for a 2nd Line Service Desk Analyst to join them initially on a 6...
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 21 days ago

Service Delivery Manager

East Molesey, Surrey -
Anderson Lamb
This leading provider of ICT Managed Services, Cloud and Managed Applications Services is hiring an additional Service Delivery Manager due to continued expansion of the client base in the UK, particularly the South East. This is a client facing Service Delivery Manager position. The successful Service Delivery Manager will be...
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: 8 hours ago

IT Service Desk Team Leader - London

London -
TribePost.co.uk
The successful candidate will be responsible for monitoring that all Incidents and Service requests are progressed within contractual SLA's mentoring and training the 1st Line Service desk analysts. You'll work very closely with the Service desk Service Delivery Manager to ensure that all client SLA's are met...
Salary: Excellent DOE
Posted: 7 hours ago

Help Desk Team Leader - ITIL / SLA / KPI

Peterborough, Cambridgeshire -
Harvey Nash plc
Service Desk Team Leader / Help Desk Team Leader - managing teams of 6 to 10 1st and 2nd Line Support Analysts, Windows, AD, ITIL and SLA / KPI... Ideal candidate must have at least 12 months experience within Helpdesk/ Service Desk Leadership capacity and must have worked within ITIL environment (preferably ITIL...
Salary: £30000 - £40000 per annum
Posted: 6 hours ago

Service Assurance Manager

Islington, North London -
Cancer Research UK
Support the IT Leadership Team through the development of a service management strategy underpinning the way we work and its subsequent delivery. -Be accountable for the service management lifecycle for our driven IT services team, working in collaboration with key stake holders. -Drive forward the Service Management agenda in a...
Salary: Competitive + Excellent Benefits
Posted: 8 days ago

IT Manager - Business Systems

Maidenhead, Berkshire -
Remit Resources
Our client needs an experienced Service Delivery Manager to operate as the link between IT and key stakeholders within the business... *Lead the strategy, execution, maintenance and quality assurance for all business systems within the oraganisation: oNew system development based on the IT Strategy... *To consistently ensure all IT services...
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 6 hours ago

Service Delivery Manager

Warrington -
Reed Technology - UK Posting Account
Key tasks - *Provide professional management and oversight of the clients live IT Estate delivery capability by using enterprise level demand, capacity, resourcing, assurance, quality improvement and risk management processes... IT Information Library (ITIL) Undertaking robust service level monitoring to ensure suppliers work within contract obligations (cost, quality & risk) in their...
Rate: £450 - £535 per day
Posted: 10 days ago