6 of 6 Service Delivery Jobs in Bath

their role. Promoting best practice, providing guidance and training to minimise inappropriate usage and enthuse system users. You will be passionate about delivering excellent services to healthcare staff and service users. You will be highly motivated and have excellent working knowledge of Microsoft Office & IT Service Desk Systems and Processes. You will have excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. The Clinical Systems Team acts as a central contact point within the IT Department and Suppliers, providing support to the Trust's user base to enable them to make effective use of the Systems. Experience and understanding … troubleshooting/investigation will need to be carried out and configuration e.g. letters and appointment activities etc. Monitor, prioritise and manage the Clinical Systems Support queue within the IT Service Desk system. Take ownership and responsibility of tickets and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) currently in operation. Responsible for identifying IT More ❯

to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯

before scheduled install dates Perform underground works such as slot trenching or managing Openreach ducting Execute overhead fibre feeds from Truespeed/Openreach poles and ensure safe, coiled fibre delivery Identify and escalate blockages, civils requirements, or tree obstructions Assist install teams when needed to ensure successful service delivery Maintain tooling, vehicles, and equipment in safe working … rope, or cable pulling and subducting activities Ensure correct equipment is used on every job Complete all required company forms and reports accurately and on time Deliver excellent customer service and manage expectations effectively What You'll Need Hands-on fibre installation experience (essential) Familiarity with Openreach UG/OH specs, including S,L&G Comfortable working at height More ❯

before scheduled install dates Perform underground works such as slot trenching or managing Openreach ducting Execute overhead fibre feeds from Truespeed/Openreach poles and ensure safe, coiled fibre delivery Identify and escalate blockages, civils requirements, or tree obstructions Assist install teams when needed to ensure successful service delivery Maintain tooling, vehicles, and equipment in safe working … rope, or cable pulling and subducting activities Ensure correct equipment is used on every job Complete all required company forms and reports accurately and on time Deliver excellent customer service and manage expectations effectively What You’ll Need Hands-on fibre installation experience (essential) Familiarity with Openreach UG/OH specs, including S,L&G Comfortable working at height More ❯

Your new organisation are a global manufacturing business based in Bath whom are looking to grow their IT Operations function by adding an IT Service Management Analyst to the existing team. The business believe in delivering the best service management, and are looking for a candidate that embodies these traits. In this role, you will be responsible for … focusing primarily on the Supplier Management, Software Asset Management & licensing side of Service Delivery. Working with third parties, cross business functions & key stakeholders you will seek to improve the user experience, implement automation where possible, whilst also being hands on with platforms like ServiceNow. In order to succeed in this position, you will have strong experience in IT Service More ❯

High-Performance Computing (HPC) services and Research Storage services, applying technical expertise to resolve complex problems, support an active and growing user community, generate innovative ideas and enhance the delivery of the HPC and storage services. You will ensure systems change management is carried out in accordance with agreed standards and procedures, creating and managing software test and development … agreed standards and tools to achieve well-engineered bespoke systems, especially when linking existing systems or providing novel interfaces to existing data. You will provide advice and assistance on service and component availability, employ through-life planning models to ensure systems meet business needs and inform customers of supplier product developments and upgrades, advising on implementation. You will develop … requests for change, evaluating risks to infrastructure integrity and reviewing the effectiveness of change implementation. Provide and maintain stable HPC and research storage services, ensuring maximum operation of the service, alongside providing technical support to the active community of Research Computing users. This would be through technical knowledge transfer, assisting them with utilising the resources, debugging and optimisation, through More ❯