5 of 5 Service Delivery Jobs in Bath

looking for a dynamic and experienced Regional Head of IT to join our organisation as the key conduit between our national IT function and the Bath, Swindon & Wiltshire (BSW) service area. This is a strategically critical role that ensures the successful delivery of IT services aligned with local operational priorities and commitments made during service mobilisation and … bidding processes. As theRegional Head of IT, you will act as the senior IT presence within the BSW region, focusing on: Service Assurance Ensuring delivery of high-quality IT services that meet the needs of local teams Relationship Management Acting as the bridge between local operational teams, regional leadership, and national IT services Collaboration Working closely with IT … responsibility, requiring a proactive approach to driving accountability, resolving issues, and championing local IT priorities at all levels of the organisation. You will represent IT in regional governance and service meetings, providevisible leadership, and ensure that digital strategies are collaboratively developed and implemented to support transformation across the wider health and care system. This role offers hybrid working with More ❯

you will: Review, improve, and redesign business processes to simplify operations, optimise efficiencies, and boost performance Map and evaluate existing processes to identify opportunities for faster, more cost-effective service delivery Collaborate with cross-functional teams to analyse data and gather evidence to support performance improvements Assess internal team structures and recommend enhancements to workload management and accountability More ❯

multiple EUC platforms like, Mobility, VDI, S/W Distribution, Citrix & Asset Management Responsibilities: Responsible for providing End User Computing Infrastructure Support to the customers as a part of Service Delivery. Provide 2nd line technical support experience in a service desk environment. Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests for More ❯

We're on the lookout for a Service Delivery Manager to join our Service Delivery team! As a Service Delivery Manager, you'll be reporting to the Service Delivery Team Leader and supporting the development and use of service delivery management tools, standards, policies, and procedures that follow ITIL best … practices. You'll have the opportunity to collaborate with and support internationally renowned clients and technologies, with the aim of developing a reliable IT service and improving the organization's existing IT service infrastructure. Your goal will be to improve and develop the delivery of IT Support to clients in line with the ITIL Service Lifecycle. … You will be: Driving ongoing service improvements through our Continual Service Improvement Program. Monitoring service performance and take proactive action to ensure success. Building strong customer relationships and understand their business needs. Collaborating with the Customer Engagement Team to reduce churn and grow accounts. Advocating for ITIL best practices within the organization. You will need: At least More ❯

Overview The IT department supports over 900 internal users and manages approximately 1000 devices, ensuring effective and efficient systems and services. The team aims to continually improve operations and service delivery. Key Responsibilities Under supervision, perform development, scripting, and configuration to update and improve the NetSuite instance, adhering to budgets and deadlines. Develop new sales and booking functionalities to More ❯