Jobs 1 to 2 of 2

Customer Service Operations Manager

Bath, Avon -
Resource Management
Reporting to the Head of Customer Services you will be responsible for overseeing the day to day running of the department of 60 FTE, driving continuous improvement in customer experience and maximising operational efficiency... Identify and implement continuous improvement initiatives to drive improved customer service delivery, operational efficiency or risk...
Rate: £50000 - £65000 per annum + bonus
Posted: 4 days ago

Junior Business Analyst (MI)

Bath, Avon -
Resource Management
The successful candidate will assist the BA team with traditional business analysis activities including requirements gathering, documentation and user testing, as well as having specific responsibilities within data analysis and MI reporting... Strong Excel, MI/data analysis and reporting skills. Knowledge of business analysis tools, methodology and best practice. Knowledge...
Salary: £25000 - £33000 per annum + benefits
Posted: 10 days ago