Jobs 1 to 13 of 13

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 4 days ago

Client Delivery Manager/Service Delivery Manager

Birmingham, West Midlands (County) -
Roc Search
Roc Search are currently recruiting for a Service Delivery Manager to work in their client's highly successful team... Essential skills include: * ITIL experience or qualifications. * 2 years + experience of implementing service delivery in a fast paced environment. * SLA and KPI target setting and reporting experience... * Excellent communication, stakeholder and...
Salary: £40000 - £55000 per annum + benefits
Posted: 4 days ago

IT Systems Manager - SQL Birmingham

Birmingham, West Midlands (County) -
CV Screen Ltd
An IT Systems Manager with strong SQL reporting & Service Delivery experience is required by a leading Engineering firm based in Birmingham... Essential skills: The IT Systems Manager will ideally have the following skills / experience: - Previous experience of managing IT Systems - A strong knowledge of SQL and either knowledge of SSRS...
Salary: £22k - 30k per year + benefits
Posted: 4 days ago

Service Delivery Manager

Birmingham, West Midlands (County) -
Level 3
Owns and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via reports, conference call,...
Salary: £35000 per annum
Posted: 27 days ago

Customer Service Manager - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £60,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 4 days ago

SOC Service Delivery Manager

Birmingham -
Computer Futures
An industry leading information security consultancy is currently looking to recruit a SOC service delivery manager for their innovative state of the art SOC. This particular client has invested heavily in this area and is looking to develop their SOC's capability around incident detection/ response and Malware/host/network...
Salary: £60000 - £70000 per annum + Bonus AND Benefits
Posted: 17 days ago

Group Network Services Manager

Birmingham -
Jumar Solutions
Strong background in IT Operations & Service Delivery of Network services using internal capabilities as well as managing 3rd party suppliers... Experience of providing infrastructure as part of outsourced or Shared Services, with strong ITIL exposure... Understanding of a wide range of network and communications technologies (Cisco, Avaya, Riverbeds, Packetshapers, etc)...
Posted: 19 days ago

Head of Infrastructure & Service

Birmingham, West Midlands (County) -
Big Red Recruitment
This person will lead the strategic planning and delivery of key business change projects to encompass the Technical Infrastructure, Service Delivery and Technical Support functions... As a Senior Leader within the business reporting to the Head of ICT, you will play a pivotal role in providing flexible IT infrastructure that...
Salary: £60000 - £75000 per annum + Car Allowance, PHI, Pension,
Posted: 6 days ago

Schools Technician Supervisor

Birmingham -
Capita - ITIN
Maintain and use systems to provide effective service delivery... Knowledge and experience of troubleshooting Active Directory, DHCP/DNS errors... using GHOST, ACRONIS, and Microsoft Deployment Tool (MDT). Experience of Windows server 2003/2008 and above, using group policies and basic scripting etc. Experience of supporting Microsoft Exchange 2007 and 2010...
Salary: £24000 - £25000 per annum
Posted: 15 hours ago

Planning & Installation Apprentice

Birmingham -
QA Apprenticeships
Be involved in the day to day service delivery of hardware / networks installation and understand the need / service these provide... Training to be provided in the use of corporate change, problem and asset management... Training to be provided for Asset management tools. Qualifications required: England - You must have at least...
Salary: £7,995 pa
Posted: 24 days ago

Infrastructure Manager - Services - Hands On - Birmingham

Birmingham, West Midlands (County) -
Circle Recruitment
Keywords: Infrastructure Manager / Service Delivery / Client Facing / IT Systems / Stakeholders / Budgets / People Management / Policies / Procedures / Vendor Supplier Management / IT Manager. Infrastructure Manager with excellent service delivery and hands on Technical knowledge is required by my client based in Birmingham... As an Infrastructure Manager your day to day responsibilities will be...
Salary: £50000 - £70000 per annum
Posted: 2 days ago

Senior SQL DBA

Birmingham, Warwickshire -
Access Computer Consulting Plc
I am currently recruiting for a Senior SQL DBA to work for a leading organisation based in the Birmingham area... Responsibilities; Act as both SQL DBA and developer, providing operational support and assisting with design and development. Provide effective management of SQL databases ensuring Service Delivery targets are met... Work...
Posted: 3 days ago

Solution Manager

Birmingham, West Midlands (County) -
Polar Recruitment
The successful candidate will work alongside Sales, Service Architects and other specialists during pursuit phases to develop compelling IT services solution propositions which meet prestigious client requirements and maximise win rate. Responsibilities. *Pre-sales, Bid, and managed services solution ownership. *Support Sales, Service Architects and other specialists during opportunity pursuit. *...
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: 5 days ago