Jobs 1 to 13 of 13

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 6 days ago

Service Delivery Manager Birmingham

Birmingham, West Midlands (County) -
NES Global Talent
Service Delivery Manager responsibilities:- Negotiating and agreeing levels of service to be delivered with the customerEnsuring future service requirements are identified and understood in Service Level Requirement d Service Management, Incident Management, Problem Management, Change Management, ITILThe role requires the ability to develop, grow and nurture positive relationships... Candidates must...
Salary: £50000 to £60000 per annum - Car + bonus
Posted: Yesterday

Datacentre Tech Incident Manager - Client Facing - Birmingham

Birmingham, West Midlands (County) -
Circle Recruitment
Keywords: Datacentre / Incident Management / Client Facing / Documentation / Processes / Coordinate resources / Stakeholders / Technical Plans / Windows / Networking / Datacentre / Storage / Server / Virtualisation. Datacentre Tech Incident Manager with excellent service delivery and customer facing skills is required by my client based in Birmingham... You should have a strong technical background within a windows environment...
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 6 days ago

Service Delivery Manager

Birmingham, West Midlands (County) -
Level 3
Owns and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via reports, conference call,...
Salary: £35000 per annum
Posted: 9 days ago

Customer Service Manager - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £60,000 per annum
Posted: 6 days ago

Configuration Manager

Birmingham, West Midlands (County) -
Monarch Recruitment
The remit of the role is to define, implement and monitor the configuration management processes and procedures - including scheduling and maintenance... In addition, you will develop and maintain a central Configuration Management Database, work with the change, problem management and release management teams... - A solid understanding of Service Delivery and...
Salary: £50000 to £65000 per annum - Excellent benefits
Posted: 2 days ago

Service Architect - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Contribute to building of new resilient and repeatable service models ensuring that any new information gained is fed back through change control to the business... * Work with the Customer Management, Service Delivery and Transition Teams to develop or enhance existing services based on market or customer knowledge/feedback... * Comfortable with...
Salary: From £45,000 to £55,000 per annum Car / Car Allowance + Bonus
Posted: 2 days ago

Group Network Services Manager

Birmingham -
Jumar Solutions
Strong background in IT Operations & Service Delivery of Network services using internal capabilities as well as managing 3rd party suppliers... Experience of providing infrastructure as part of outsourced or Shared Services, with strong ITIL exposure... Understanding of a wide range of network and communications technologies (Cisco, Avaya, Riverbeds, Packetshapers, etc)...
Posted: 22 hours ago

Business Support Analyst Birmingham

Birmingham -
Adria Solutions Ltd
You must have Excellent research and analytical skills, the ability to communicate information in a way suited to the needs of the end user, both internal and external. You must be able to use Business Objects and advanced level excel user. The successful candidate will be responsible to: To provide...
Salary: £25000 - £29000 per annum
Posted: 16 days ago

Planning & Installation Apprentice

Birmingham -
QA Apprenticeships
Be involved in the day to day service delivery of hardware / networks installation and understand the need / service these provide... Training to be provided in the use of corporate change, problem and asset management... Training to be provided for Asset management tools. Qualifications required: England - You must have at least...
Salary: £7,995 pa
Posted: 5 days ago

Infrastructure Manager - Services - Hands On - Birmingham

Birmingham, West Midlands (County) -
Circle Recruitment
Keywords: Infrastructure Manager / Service Delivery / Client Facing / IT Systems / Stakeholders / Budgets / People Management / Policies / Procedures / Vendor Supplier Management / IT Manager. Infrastructure Manager with excellent service delivery and hands on Technical knowledge is required by my client based in Birmingham... As an Infrastructure Manager your day to day responsibilities will be...
Salary: £55000 - £70000 per annum + Car
Posted: 6 days ago

Senior SQL DBA

Birmingham, Warwickshire -
Access Computer Consulting Plc
I am currently recruiting for a Senior SQL DBA to work for a leading organisation based in the Birmingham area... Responsibilities; Act as both SQL DBA and developer, providing operational support and assisting with design and development. Provide effective management of SQL databases ensuring Service Delivery targets are met... Work...
Posted: 22 hours ago

Solution Manager

Birmingham, West Midlands (County) -
Polar Recruitment
The successful candidate will work alongside Sales, Service Architects and other specialists during pursuit phases to develop compelling IT services solution propositions which meet prestigious client requirements and maximise win rate. Responsibilities. *Pre-sales, Bid, and managed services solution ownership. *Support Sales, Service Architects and other specialists during opportunity pursuit. *...
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: Yesterday