Jobs 1 to 15 of 18

Head of Customer Services

Birmingham, West Midlands (County) -
SCC
Responsible for service delivery and development for all customer accounts within portfolio The role of the Head of Customer Services is to provide leadership to their team to meet SCC business objectives, delivering a high quality and responsive Service... Skills, Knowledge and Experience: At least five years experience of service...
Salary: From £60,000 to £75,000 per annum Plus Car / Allowance & Bonus
Posted: 9 days ago

Service Architect (Renewals)

Birmingham, West Midlands (County) -
SCC
Overall Job Purpose: The Renewal Solution Architect is responsible for ensuring existing customer contracts are renewed effectively and in a proactive manor. Renewals will be identified by the Contracts team, and the responsibility Renewal Solution Architect will be to ensure these are managed effectively; providing reporting to the SCC management...
Salary: From £40,000 to £45,000 per annum
Posted: 22 days ago

Head of Service Delivery - Birmingham

Birmingham, Warwickshire -
NES IT
You will have a strong Infrastructure/Data Centre background... Service Management, Incident Management, Problem Management, Change Management, ITIL... Head of Service Delivery will be responsible for all aspects of Service Management, Incident Management, Problem Management, Change Management and IT Service Desks... Candidates must be eligible to go through SC level...
Salary: Competitive
Posted: 3 days ago

Workforce Scheduler/Planner

Birmingham -
Edenhouse solutions ltd
Excellent working knowledge of Windows, Word and Excel... - Requires a basic Security Clearance (obtained by Edenhouse if not already cleared) - Deep understanding of ITIL based Service Delivery Processes evidenced by ITIL qualification, or a desire to achieve qualification. - 2-3 years’ experience in operating within a service delivery role, providing...
Salary: Competitive with Excellent Benefits
Posted: 20 days ago

Workforce Scheduler/Planner

Birmingham, Warwickshire -
Edenhouse solutions ltd
Excellent working knowledge of Windows, Word and Excel... -Requires a basic Security Clearance (obtained by Edenhouse if not already cleared) -Deep understanding of ITIL based Service Delivery Processes evidenced by ITIL qualification, or a desire to achieve qualification. -2-3 years' experience in operating within a service delivery role, providing...
Salary: Competitive with Excellent Benefits
Posted: 23 hours ago

IT Technical Architect Lead

Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
It is essential that the IT Technical Architect Lead has excellent people skills, excel in service delivery and thrive on improving strategic process... Also required is a good experience with VMware or Hyper-v, Networking and telephony technologies such as Cisco Call Manager, routers and switches, IP, LAN & Wan. The...
Salary: £50000.00 - £60000.00 per annum
Posted: 2 days ago

Senior Service Architect

Birmingham, West Midlands (County) -
CGI
Demonstrable track record in winning, designing, building and running of bespoke/SAP/Oracle/Microsoft systems... * Excellent Leadership Skills - to lead teams of people - either virtual or through line management in line with CGI guidelines - including key activities such as mentoring and coaching... * Working knowledge of standards and techniques inc ITIL,...
Salary: £50000 - £60000 per annum + Benefits
Posted: 16 hours ago

Service Manager

Birmingham, West Midlands (County) -
ComputaCenter
These services include Service Desk, Incident Management, Service Request Management and Problem Management. The Service Manager will ensure that strict governance is in place to verify the achievement of all associated Service Level measurements via Computacenter internal functional areas and teams... Where delivery of services or achievement of contracted measures...
Salary: flexible benefits scheme
Posted: 19 hours ago

Strategy & Innovation Architect

Birmingham, West Midlands (County) -
CGI
Excellent Leadership Skills - to lead teams of people - either virtual or through line management in line with CGI guidelines - including key activities such as mentoring and coaching... * Working knowledge of standards and techniques inc ITIL, ASAP, AGILE and Prince2... * ITIL v3 Foundation... * Detailed Understanding of Service Oriented Architecture (SOA) * ITIL...
Salary: £50000 - £60000 per annum + benefits
Posted: 16 hours ago

Mitel Engineer Mitel Applications Specialist Mitel Telephony

Birmingham, West Midlands (County) -
Randstad Technologies
Telephony Specialist/ Mitel Systems Engineer / Mitel Consultant. (Mitel/Networks/IT Services) *Fantastic perm career opportunity - @£35-50k... Working for a highly successful and accredited organization this is a fantastic opportunity for and established Mitel Engineer/ Mitel Telephony Consultant or an ambitious and talented Mitel Engineer to move into a senior...
Salary: £35000.00 - £52000.00 per annum + Great Bonus, O/T, Health, Bens
Posted: Yesterday

SAP Transition Manager

Birmingham or Farnborough or Manchester -
Edenhouse solutions ltd
Duties & Responsibilities for the SAP Transition Manager:  Deliver all service transition projects in line with the Edenhouse service transition framework and recognised best practice methodologies...  Advise and facilitate the creation of service level agreements and service catalogue entries between the client, Account Director and Service Delivery teams...  Understand existing service...
Salary: Competitive with Excellent Benefits
Posted: 14 days ago

SAP Transition Manager

Birmingham, Warwickshire -
Edenhouse solutions ltd
Duties & Responsibilities for the SAP Transition Manager: Deliver all service transition projects in line with the Edenhouse service transition framework and recognised best practice methodologies... Advise and facilitate the creation of service level agreements and service catalogue entries between the client, Account Director and Service Delivery teams... Understand existing service...
Salary: Competitive with Excellent Benefits
Posted: 23 hours ago

Third Party Relationship Manager (Fixed Term)

Birmingham -
Jumar Solutions
Essential Skills/experience: Strong proven experience in Supplier Performance management. Proven skills in developing and maintaining key stakeholder engagement and support (at all levels of the organisation)... Previous experience of Microsoft... Matrix management experience. Degree or equivalent or qualified by appropriate experience... Actively supporting the development and implementation of our...
Rate: £50000 per annum
Posted: 14 days ago

Head of IT

Birmingham, United Kingdom -
Legal Ombudsman
68,000 up to £80,000 for an exceptional candidate. Starting point dependent upon experience. We seek an ambitious, confident individual who wishes to make a real contribution to our plans for growth and improvement over the next few years. The Legal Ombudsman is now recruiting for a dynamic Head...
Salary: £68,000 up to £80,000 for an exceptional candidate.
Posted: 15 days ago

Support Desk Manager

Birmingham, West Midlands (County) -
ISL
2.In conjunction with Support Team manage the activities of support desk personnel, monitor performance, and remedy any weaknesses... 9.Ensure that Service Level Agreements and other agreed procedures relating to support are in place and appropriate, measuring service delivery against them and instigating remedial action where necessary. 10.Deal...
Posted: Yesterday