8 Service Delivery Jobs in Buckinghamshire

such, a really exciting opportunity for an experienced Security Operations Manager has arisen within our business. This role is key to ensuring seamless operational service delivery across our client portfolio. About the Role: From day one, you'll make a significant impact at GSS. As a vital member … of our team, you'll provide central support to our head office operations and oversee service delivery across multiple prestigious locations and security disciplines. You'll also develop operational plans that enhance business efficiency and productivity, ensuring that we remain at the forefront of the industry. You must … a good sense of humour. We are customer-centric in our approach to business, which has served to give us a pragmatic approach to service delivery, one that has served us well since 2010. What you'll be doing: Leading and managing our operations team to continually improve more »

infrastructure and services for major events worldwide for partners including Sky and ITV. They play a crucial role in enabling seamless connectivity and content delivery for live broadcasting, events coverage, and media distribution. Their comprehensive range of solutions encompasses Managed Outsource Networks, Shared Fibre Networks, Satellite Services, and Managed … initiatives, and product development to drive business growth. Analyse customer requirements and design solutions that exceed expectations, documenting solutions effectively and taking ownership of service delivery. Develop and maintain technical relationships with customers to ensure the successful delivery of service contracts and business objectives. Provide technical input … for requests for information (RFIs), requests for proposals (RFPs), and contract negotiations. Continuously improve service delivery methodologies to meet customer requirements and industry standards. Build and maintain positive relationships with key stakeholders, including staff, customers, and industry suppliers. Stay updated on industry trends and technological advancements, driving innovation more »

of systems, including MS Exchange Technologies, MS Windows and Server Platforms, and mobile technologies such as Apple, Android, and Windows Mobile. Delivering exceptional customer service and collaborating effectively within a service delivery team Meeting Service Level Agreements (SLAs) through efficient troubleshooting and proactive maintenance. Essential experience more »

to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd … and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests more »

Service Desk Technician Chalfont - Shift Rota basis £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for … your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support … Azure, and basic networking. Strong communication skills and ability to collaborate effectively in a team to resolve customer issues. The role: Log incidents and service requests into our helpdesk system with comprehensive documentation. Engage with customers to promptly address technical concerns, demonstrating effective communication skills. Provide technical support for more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes and Hanslope Park You’ve … developments on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important … Proactive when it comes to implementing risk planning and dealing quickly with any related issues, we’ll expect you to work with clients and service providers to establish ongoing requirements and review the service we provide. Use all your management skills as we defend the UK’s national more »

We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/… with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts; * Assist other teams, as directed, to control and manage service issues, problems and … requirements; * Provide go-ahead approval and capture completion for all change activities; * Manage end user's expectations throughout the lifecycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with more »

OneDrive, and MFA.* Administer backup technologies and antivirus/security software.* Execute cable patching and utilize remote access tools.* Leverage ITSM tools for streamlined service delivery.* Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.* Possess outstanding customer service and communication aptitudes.* Display a fervent dedication more »