19 Service Delivery Jobs in the City of London

Service Delivery Manager Service Delivery Manager - Canary Wharf - London/1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package to @£83,000 Global client has a great opportunity for a Service Delivery … team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance … external vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery more »

days a week in Colindale, London. An excellent opportunity for a Change Manager to join our team to be responsible for the service delivered to a large customer with a vast portfolio of technologies. What you will be doing: '€¢Liaising with Management at all levels in the organisation. Responsible … audit activities annually.'€¢Support Project teams to ensure Change management procedures are incorporated into their plans for new solutions and services'€¢Liaise with the Service Delivery and the wider Technical teams during the design, build and transition to production'€¢Authoring Internal Reporting monthly and contributing to customer reporting … on Change. What we are looking for: '€¢Proven experience of working in Service Delivery/Service Management within a large outsourced environment spanning multiple geographies and business units.'€¢Excellent knowledge of all ITIL Change Management and service support processes.'€¢Sound knowledge of IT infrastructure and application more »

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident … management (not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications more »

cutting-edge machine learning (ML) and large language model (LLM) solutions. These solutions will leverage structured and unstructured data to automate workflows and revolutionize service delivery. The role aims to transform the company into a technology-driven powerhouse by fostering innovation and driving business growth. Key Responsibilities: Develop and … the ability to quickly understand and apply ML solutions to diverse business problems. - Familiarity with agile development methodologies and project management frameworks for successful delivery of ML and AI projects. This role offers an outstanding opportunity to shape the future of a global leader in business process outsourcing, driving … innovation and transforming service delivery through the power of machine learning and artificial intelligence. The successful candidate will have the chance to build a world-class ML and Data Science Center of Excellence from the ground up, leaving a lasting impact on the company's growth and success. more »

will have experience with the following: - Windows 10, Office 365, SharePoint, Exchange, OneDrive & Teams. - Managing external partners with a record of building, developing & managing service delivery & support teams. - Experience working with IT Vendors & MSPs Insurance experience is beneficial but not essential for this role. more »

London Travel requirements : Hybrid (twice a week onsite) Salary : 43k What a "Data and Performance Analyst" will do: Work on reporting methodologies to elevate service delivery and assess company performance. Provide business intelligence and data analysis insights to the wider business Identify and address data quality issues to … and DataFactory Excellent communication skills Strong proven analytical skills with the ability to analyse data sets for trends and correlations. Knowledge of statistical analysis, service evaluation, and quality control techniques. Interested in finding out more? Contact me at (url removed) or know anyone who would be a good fit more »

workingwith business development programmes within professional services environment Strong project management and planning skills Effective business writing and communication styles, adaptable to various situations Service delivery and results focused Proactive, Strategic and pragmatic; committed to developing trusted adviser' status Proactive, enthusiastic and optimistic attitude; commitment to profitable growth more »

Home based role This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple … You'll Be Doing: '€¢Work with internal/external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle. '€¢Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity. '€¢Assist in the release … business sign off. '€¢Create Change records and package release records specifying the effect on CIs within the Release Management service. '€¢Work with project and service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB more »

G, HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of service delivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff more »

using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in service delivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »

a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a construction project manager to work within the real estate arm of said business. Depending on your experience and career desires you can … specific sectors. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, commercial fit-out, healthcare, residential Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »

manager will also be responsible for ensuring compliance is conducted, and that all requests are responded to for a client with a 6 star service level and will also be a key player in the technical pro-active approach on risk minimisation. The main duties will also include: Manage … understanding. Previous experience of managing P&L. Previous experience of managing large engineering teams. Experience of managing large 24/7 sites. Experience of service delivery in high profile retail, financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of more »

assisting with the switch from paper to electronic record keeping. The Records Manager will be a hands-on individual with a proactive approach to service delivery. Key Responsibilities to ensure individual support needs for all members of the practice are understood and met. dedicated assistance to an allocation of more »

race, religion or belief, sex, or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. more »

virtual GP Access to a health & wellbeing app Savings, loans and salary advances Training & Development Enhanced overtime rate Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work a continental shift pattern but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

to a health & wellbeing app Savings, loans and salary advances Training & Development Enhanced overtime and call out rate Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

experienced registered manager who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated … team and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all more »