10 of 10 Service Delivery Jobs in Dorset

Company description: Service Delivery Specialist Job description: Uniting whats next in traffic We are seeking a proactive and detail-oriented Operational Service Delivery Specialist to enhance the delivery of support to our local authority, national and international clients. This role is pivotal in ensuring that our bespoke traffic management solutions are delivered efficiently, in line … with contractual obligations, and with a focus on continuous improvement. Reporting to the Engineering Manager, you will work closely with internal teams and external stakeholders to manage service delivery processes, produce reports, present data, drive CRM and tooling enhancements, monitor performance metrics, and support change initiatives. This role offers the opportunity to shape operational excellence and may include … line management responsibilities. Responsibilities Support the day-to-day delivery of contracted services to customers Organise and participate in regular service delivery meetings with customers and internal stakeholders Ensure timely and accurate reporting on service performance, SLAs, and KPIs Maintain a detailed understanding of customer contracts and ensure operational adherence Track contract deliverables and support renewals More ❯

design and implementation of a new, strategic customer-facing portal . The portal will integrate with an internal case management system and is being delivered as a bilingual digital service aligned with the GOV.UK Service Standards. This is a hands-on leadership role where you will combine technical delivery with team mentorship, solution design, and collaboration with … technical approach for the front-end architecture and its integration with back-end systems, ensuring scalable and maintainable codebases. Work closely with solution architects, DevOps engineers, content designers and delivery leads to design and build a performant, secure and WCAG-compliant web application. Hands-on Engineering: Lead by example through high-quality coding and peer collaboration. Contribute to core … coverage, clean architecture, and agile principles. Team Enablement and Collaboration: Foster a high-performing development team by supporting continuous learning, pairing and structured onboarding. Collaborate with the wider digital delivery team, ensuring alignment with the clients business objectives and user needs. Quality Assurance & Standards: Implement robust automated testing strategies, including unit, integration and end-to-end testing. Champion adherence More ❯

Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role … IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. Collaborate with colleagues to ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure More ❯

with a well-established IT and Telecoms solutions provider that has been established for 28 years in the South of England, focused on delivering high quality solutions with exceptional service, expertise and integrity. Over the years they have built up a strong reputation and client database as a company they strive for excellence. What's in it for you … services we supply, which include broadband, cloud IT services, telecoms, mobiles, and support and managed solutions. This role is vital in supporting operational efficiency and maintaining the quality and delivery performance we are known for. They have a great sense of teamwork and do a lot as a group. Parking Pension Holidays Progression Discounted products What's involved? Placing … new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and manage monthly More ❯

in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

servicing, improving operational efficiency and customer experience. Cultural change across IT and servicing, embedding innovation, accountability and continuous improvement. Oversight of all IT systems, infrastructure, data governance, cybersecurity and service delivery. Operational resilience and regulatory compliance, fulfilling the responsibilities of SMF24. Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A track … record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial … services or similar). A track record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It More ❯