3 of 3 Service Delivery Jobs in Dorset

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLAs Escalate issues as appropriate in accordance ...

Salary up to £32,000 per annum (depending on experience) Annual profit share through an Employee Ownership Trust Project-related bonuses based on successful delivery outcomes Market-leading, fully funded training and certifications (worth thousands) Clear career progression opportunities within a growing organisation Hybrid working model after 6 months … days annual leave plus bank holidays (increasing with service) Optional charity volunteering day Pension scheme Health and wellness programme Employee rewards platform Free on-site parking TOIL or overtime pay for additional hours worked Modern office environment designed for productivity and collaboration Supportive, team-oriented culture focused on delivering ...

operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making and service delivery. Incident Management ...