7 of 7 Service Delivery Jobs in Dorset

+ Benefits 35 Hours per Week | 5 Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses … delivering exceptional experiences for their customers. As our business continues to grow, we're investing in experienced leaders who can help us take our service to the next level. The Opportunity This is an opportunity to become a trusted senior member of our Operations leadership team , working closely with ...

objectives, IT environment, decision-makers and commercial priorities. Maintain regular customer engagement through telephone, online and face-to-face meetings, including structured account and service reviews. Create and maintain account plans for priority customers, including stakeholder mapping, opportunities, risks and agreed next actions. Identify cross-selling and upselling opportunities … increasing the breadth and value of Vizst services adopted by customers. Work with service delivery and technical colleagues to address customer needs, manage expectations and resolve or escalation issues appropriately. Managed IT Services and Microsoft Solutions Identify and develop opportunities for fully outsourced and co-managed IT support ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We’re looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service reports. ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service reports. ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

Unicard Limited in Poole is seeking a Service Desk Analyst to monitor service performance, coordinate with cross-functional teams and report on service delivery. You will apply ITIL best practices for service transitions, onboarding and stakeholder engagement, with a proactive approach to risk mitigation ...

Morson Group in Poole is seeking a proactive Service Desk Analyst to join a growing technology business specialising in software solutions. You will help maintain high service standards, manage customer issues and collaborate with internal technical and project teams to continually improve service delivery. This role ...