stakeholders. You'll lead a team comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and servicedelivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience … managing third party IT service provider, particularly IT helpdesk suppliers is an important aspect of the role. This will include ensuring all contractual requirements are maintained and performance measures are reviewed monthly. You'll work directly with procurement on supplier management ensuring value add through strong vendor relationships With a reputation for providing innovative underwater systems for the Royal … to test systems at sea. As a leading innovative maritime systems company, TKMS ATLAS UK operate throughout all phases of the acquisition and engineering lifecycles, from concept to In-service Support. You'll also get a package that includes: Competitive salary Career Development and Training Pension with up to 1.5X employer contributions 25 days holiday (increasing to 28 days More ❯
incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless servicedelivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯
incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless servicedelivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯
improvement, presenting clear, evidence-based recommendations. Test and implement system updates, ensuring smooth adoption through effective communication and training. Manage supplier and vendor relationships, ensuring accountability and high-quality service delivery. Apply an iterative, flexible approach to managing change in a fast-paced environment. Continuously enhance your technical and project management skills to improve servicedelivery and More ❯
infrastructure Escalating complex issues to 3rd line support or specialist teams when necessary Offering guidance and support to junior members of the team Contributing to the continuous improvement of servicedelivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including … servers, networks, and cloud services Proficiency in troubleshooting and resolving technical issues Excellent customer service and communication skills Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Enthusiasm for learning and adapting to new technologies Relevant IT qualifications or certifications are desirable Benefits: Opportunity for career progression; potential to progress More ❯
and care - with profits going back into our local authority to benefit the community. This is not an IT driven Analyst role. To support the development, management and successful delivery of critical analysis and project management of key projects within Dorset Council's Community Partnerships Transformation Programme. To ensure projects are defined according to customer need and strategic objectives … and planning reflects Dorset Council's digital service design approach. To deliver key pieces of policy and business analysis relevant to projects, including report drafting for engagement findings, financial analysis of service devolution and mapping of current service delivery. To manage and mitigate risks, escalating to governance channels such as Programme Board or SLT. To monitor progress … practice, and legislation and horizon scan for digital and technological change and analyse how these can best benefit Dorset. To ensure effective control of allocated project and/or service budgets and delivery of high-class services, often to challenging deadlines. Build and manage effective working relationships with internal and external stakeholders and partners. To co-ordinate other More ❯
Weymouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Inspire People
governance while mentoring others in a supportive, cross-government digital and data community. Salary £57,400 - £64,300 (rising to £71,300) plus 29% pension contribution and other Civil Service benefits. Flexible, hybrid working based in Plymouth, Weymouth or Gloucester. It is an exciting time for HM Land Registry (HMLR) as they continue on a major transformation programme. HMLR … property across England and Wales. Job role The role supports data management including data governance and provides leadership on HMLRs Data Architecture. A senior Data Architect will lead the delivery of the organisations vision for data through data design, collaborating with technical and non-technical colleagues to ensure data is managed properly and meets the organisation's needs. The … data policy and standards affecting data management and will be aware of, and take account of, cross-government data architecture initiatives. The post holder will be responsible for the delivery of data designs, models and artefacts that describe HMLR data architecture, will understand the relevant strategies that influence these and will contribute to wider activities that define future roadmaps. More ❯
