9 of 9 Service Delivery Jobs in Dorset

Purpose of the Role The Senior Specialist, Service Operations, is responsible for driving global service operations strategy and execution. This role focuses on optimising processes, improving efficiency, and enabling digital transformation across service functions to deliver exceptional customer experiences and operational excellence. Key Responsibilities Strategic Leadership: Define … implement global service operations strategies aligned with Service business objectives. Partner with cross-functional teams to harmonize service processes and systems. Process Optimisation: Optimise and streamline service contract management and renewal cycles through digital methods. Align with Service Delivery Leaders to establish, maintain ...

Your role will Include: Strategic Advisory: Providing expert, experience-supported advice on process optimization and operating model transformation using the ServiceNow platform. Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, improving experience, managing risk, and streamlining operations. Industry … least 3 core ServiceNow modules. Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD), Legal Service Delivery ...

details Location: London, Manchester Capability: Advisory Experience Level: Senior Manager Type: Full Time Service Line: Corp Svs& People Contract type: Permanent Job Description The team Technology is one of the KPMG's priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery … Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised ...

roadmap, and strong commitment to security standards What you’ll be doing: Leading and developing the IT team, ensuring high performance, ownership, and strong service delivery Managing infrastructure across on-prem and cloud environments, keeping systems stable, secure, and scalable Overseeing compliance and aligning systems with recognised security … frameworks Driving improvements across processes, tooling, resilience, and documentation Managing incidents, root cause analysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most … your energy from helping your customers succeed in making their transformational cloud projects real? As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic public sector customers, empowering them to achieve more by accelerating their value realization across our Digital ...

standards, and security protocols. Collaborate with cross-functional teams to support wider business initiatives. Identify and implement opportunities to streamline support processes and enhance service delivery. Influence change across people, processes, and technology to improve the way IT services are delivered and experienced. Remain flexible in the adapting ways … modernise our service What do you need to thrive? Proven experience working within a professional and busy technology environment. A keen aspiration to develop leadership skills Confidence to converse and support across the organisation as well as to the Exec level. Excellent customer service and communication skills; Excellent ...

growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Investment Bank Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job Responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...