Modern tech stack, cloud-first roadmap, and strong commitment to security standards What you’ll be doing: Leading and developing the IT team, ensuring high performance, ownership, and strong servicedelivery Managing infrastructure across on-prem and cloud environments, keeping systems stable, secure, and scalable Overseeing compliance and aligning systems with recognised security frameworks Driving improvements across processes … tooling, resilience, and documentation Managing incidents, root cause analysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating clearly with internal teams, senior leadership, and external partners Supporting long-term roadmap activity, including More ❯
liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of servicedelivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work at pace and constantly juggle ever changing priorities. More ❯
compliance with internal policies, regulatory standards, and security protocols. Collaborate with cross-functional teams to support wider business initiatives. Identify and implement opportunities to streamline support processes and enhance service delivery. Influence change across people, processes, and technology to improve the way IT services are delivered and experienced. Remain flexible in the adapting ways we modernise our service … professional and busy technology environment. A keen aspiration to develop leadership skills Confidence to converse and support across the organisation as well as to the Exec level. Excellent customer service and communication skills; Excellent troubleshooting and problem-solving skills; Ability to prioritise and use initiative A strong team player with a focus on the end customer An understanding or More ❯
