3 of 3 Service Delivery Jobs in Dorset

Service Delivery Manager Bournemouth Salary up to £40,000 We're hiring a skilled IT Service Delivery Manager to join this fantastic MSP team in Bournemouth. As a Service Delivery Manager, You will be responsible for the day-to-day operation of the business … monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. DUTIES & RESPONSIBILITIES: Oversee service operations, incidents, and ITIL processes to ensure SLA compliance. Improve service delivery through trend analysis and process improvements. Manage customer service ...

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLAs Escalate issues as appropriate in accordance ...

team that turns ideas into impactful digital services. - As anApplications Development ManagerinTechnology, you might get the chance to lead the design and delivery of automated, scalable application services that meet user needs. - As anApplications Development ManagerinTechnology, you might get the chance to manage and develop a high-performing software … button. The Benefits We offer a wide range of benefits, including: - Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). - Training and development opportunities. - Wellbeing initiatives, such as gym discounts and meditation. - NHS pension scheme ...