5 of 5 Service Delivery Jobs in Dorset

such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery …/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. ...

roadmap, and strong commitment to security standards What you’ll be doing: Leading and developing the IT team, ensuring high performance, ownership, and strong service delivery Managing infrastructure across on-prem and cloud environments, keeping systems stable, secure, and scalable Overseeing compliance and aligning systems with recognised security … frameworks Driving improvements across processes, tooling, resilience, and documentation Managing incidents, root cause analysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able ...

standards, and security protocols. Collaborate with cross-functional teams to support wider business initiatives. Identify and implement opportunities to streamline support processes and enhance service delivery. Influence change across people, processes, and technology to improve the way IT services are delivered and experienced. Remain flexible in the adapting ways … modernise our service What do you need to thrive? Proven experience working within a professional and busy technology environment. A keen aspiration to develop leadership skills Confidence to converse and support across the organisation as well as to the Exec level. Excellent customer service and communication skills; Excellent ...