3 of 3 Service Delivery Jobs in Dorset

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology … business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join ...

/3rd line infrastructure support across servers, networking, cloud, and end-user environments Manage and resolve incidents through the ITSM platform, ensuring excellent service delivery Maintain and support Windows Server environments, virtual infrastructure, and Microsoft 365 technologies Configure, troubleshoot, and support networking technologies including firewalls, VPNs, VLANs ...

management of technical publications for the installation and maintenance of interior equipment. Key Responsibilities: Create and maintain Technical Publications, including Component Maintenance Manuals (CMMs), Service Information Letters (SILs), Crew Training Manuals, Maintenance Training Manuals, Installation Instructions, and Service Bulletins (SBs). Understand and comply with industry standards … company's quality standards. Liaise with Engineering, Manufacturing, Quality, Configuration, and Customer Support as necessary. Key Performance Measures: Set performance KPIs to ensure quality service delivery in a timely manner. Achieve On Time Delivery (OTD) for engineering deliverables. Key Challenges: Deliver high-quality technical publications meeting industry ...