4 of 4 Service Delivery Jobs in Dorset

Us At i247 Group, we provide market leading vehicle maintenance and repair services. Our team is committed to excellence and continuous improvement, ensuring that our customers receive the best service possible. We believe in the power of our People , recognising them as our greatest asset and investing in their growth and well-being. Passion is the driving force behind … are taking the correct steps in approach. This is an office based role utilising our fleet management system to manage VOR cases. Key Responsibilities: Customer Support: Deliver outstanding customer service by responding to inquiries and resolving issues related to fleet compliance, Vehicle Repairs and bookings. Compliance Management: Keep abreast of industry regulations and standards to ensure customer vehicles and … and customer updates. Part Escalation: Working with garages, manufacturers, and different stakeholders to expedite parts for vehicle repairs. Collaboration: Partner with sales, maintenance, and regulatory teams to ensure seamless service delivery and high levels of customer satisfaction. Qualifications: Proven experience in a customer service or vehicle technical role, preferably within the automotive, HGV, or transportation industry. Strong More ❯

liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work at pace and constantly juggle ever changing priorities. More ❯

liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities. More ❯

IT Service Desk Manager/IT Team Manager Location: Near Poole, Dorset (5 days on-site. Friday Afternoon working from home) Salary: £55,000 - £59,000 per annum plus benefits An exciting opportunity has arisen for an experienced IT Service Desk Manager/IT Team Manager to lead and manage a Network Infrastructure team comprising 6 x Service … managerial role with a strong emphasis on team mentoring and team leadership. However, candidates wishing to be considered must have a good all-round understanding of IT. The IT Service Desk Manager/IT Team Manager will play a key leadership role in ensuring the delivery of high-quality IT deskside support to approximately 750 users , both on … to lead and motivate a technical team in a dynamic, hands-on environment. Key experience required is detailed below Candidates wishing to be considered must have managed an IT Service Desk within the last 3 years A good all-round knowledge of technology is required (Networks, Servers and Storage Area Networks) but this does not need to be in More ❯