19 of 19 Service Delivery Jobs in Dorset

established logistics business operating within a fast-paced and evolving environment has partnered with the team at NET Recruit to recruit an experienced IT Service Delivery Manager to join its internal technology function. The organisation is currently entering a significant period of change, with a clear focus … creating more structured and effective ways of working across IT. This is an exciting opportunity for an experienced IT professional to take ownership of service delivery and operational performance while playing an important role in the organisation's wider technology transformation. Working closely with internal stakeholders, technical teams ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked in the following … roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect ...

Service Management Analyst Up to £36,000 | Poole, Dorset | Hybrid, 4 days per week in the office What if your job wasn't just to resolve the next issue... but to help stop it happening again? If you enjoy looking beyond individual tickets, spotting patterns, understanding why problems keep … great next step. You'll join a technology business providing complex software solutions to customers across the UK, working at the heart of its Service Management function. This isn't traditional 1st or 2nd line IT support. It's about understanding how services are performing, identifying where they ...

Join JPMorganChase’s Instrument Reference Data (IRD) Service Delivery Team as a Senior Associate and help shape how we deliver trusted instrument data to our global subscribers across Securities Services, Markets, and Asset & Wealth Management. As a Service Delivery Manager within IRD Service Delivery … deliver integrated, client-focused outcomes. Own the end-to-end governance agenda for the businesses supported, setting the standard for transparency, accountability, and service quality. Required qualifications, capabilities, and skills Experience in Financial Services, ideally in Project Management/Relationship Management, Service Delivery, or Data Management. Proven ...

JPMorgan Chase & Co. in the United Kingdom is seeking a Service Delivery Analyst within the Margin Services Operations - Operational Service Delivery (OSD) team to help proactively enhance the client experience for a diverse Buy-side Derivatives client base. As part of the OSD team you will … manage incoming and outgoing client queries, monitor and maintain operational service levels, perform data-driven insights, and collaborate with Relationship Management and Client Service to deliver reviews, #J-18808-Ljbffr ...

online is seeking an Operations Manager/Service Delivery Manager to lead high-performing teams through major transformation. You will translate strategic priorities into practical plans, coach managers, and drive service improvement while ensuring delivery against KPIs. The role emphasizes data-informed decisions, continuous improvement ...

JPMorgan Chase & Co. in Bournemouth is seeking a Service Delivery Senior Associate within the Margin Services Operations Service Delivery (OSD) team. The role focuses on managing client queries end-to-end, monitoring service levels, and delivering data-driven insights to optimise client operating models. … will partner with Relationship Management and Client Service teams, drive improvements across processes, and coordinate cross-region projects. #J-18808-Ljbffr ...

JPMorgan Chase & Co. Margin Services OSD team is seeking a Service Delivery Analyst to support the end-to-end Margin Services function for a diverse client base, including buy-side derivatives firms. You will monitor service levels, manage client inquiries, and analyze data to identify improvements, while … collaborating with Relationship Management and Client Service to deliver reviews and workshops across regions. #J-18808-Ljbffr ...

JPMorgan Chase & Co. is seeking a Senior Associate in the Instrument Reference Data (IRD) Service Delivery Team. You will drive governance, act as a regional contact, and lead long-term rollout initiatives to ensure seamless execution and measurable outcomes. You will partner with IRD Operations and IRD Product ...

User Services, with Microsoft technologies at the heart of what youll do. Youll bring technical leadership across the design, build and delivery of our services, turning business needs into practical solutions that support our wider technology roadmap. Sitting between architecture and operational support, youll have the opportunity to influence … planning and delivering major version upgrades, ensuring smooth and controlled implementation. Act as a technical SME and escalation point for day-to-day service delivery, incidents and complex service requests. Drive greater automation and orchestration, finding smarter ways to deliver and manage our services. Create and maintain ...

Manager. This is a senior leadership position with full responsibility for an established Integrated Transportation Systems business unit, including its P&L performance, operational delivery, commercial management, business development and people leadership. Reporting directly to a Divisional Director, the successful candidate will take responsibility for ITS contracts delivered through … operational teams, contracts and subcontractor networks. Although operating at a strategic level, you will remain sufficiently involved in contract performance, client relationships and operational delivery to ensure the business continues to develop safely, commercially and successfully. KEY RESPONSIBILITIES Full leadership and P&L responsibility for the ITS business unit ...

J.P. Morgan is seeking a Service Delivery Analyst in Bournemouth, UK to join the Margin Services OSD team. You will manage client queries, monitor service levels, and collaborate with stakeholder teams to deliver operational improvements. The role focuses on delivering high-quality client service ...

seeking a CSP Services Manager to lead a small team of CSP Engineers in the UK. You will collaborate with national BDMs, drive service delivery, and ensure rapid repair and warranty execution while promoting asset-life solutions across customers and dealers. You will work in a technical environment … manage field-based engineers, and use data to guide proactive service actions, maintaining high customer satisfaction and integrity. #J-18808-Ljbffr ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsIdentify ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

Lead Technical Program Managers for Strategic Funds Control program, within Global Liquidity & Cash Management (Payments Tech), you will drive the successful delivery of complex technology projects and programs (including Market Expansion) that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job Responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‐time delivery of technology solutions. ...

growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Investment Bank Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‐time delivery of technology solutions ...

dynamic environment. As one of the Lead Technical Program Managers for Global Liquidity & Account Solutions (Payments Tech), you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsIdentify ...

Triage Operators to join our public sector team. You will be the first point of contact for members of the public via the 101 service, delivering efficient and empathetic communications support from a site in Winfrith or Bournemouth. The role requires good IT and typing skills, strong communication … resilience to handle challenging calls. Join 25 positions and contribute to a responsive, risk-aware service delivery. #J-18808-Ljbffr ...