Services Delivery Jobs in Kent

This role has responsibility for leading and motivating the team who develops these systems along with maintaining and developing the increasingly important Microsoft SQL estate... You will also be passionate about promoting excellence both in the team culture and service delivery. The successful candidate will have a degree or equivalent...

This role will be aligned to the Bridge Operations shifts but will report to Major Incident Management... As part of the Major Incident Management function, the Operational Duty Manager is considered critical to the process and when required, Major Incident Management assumes a higher priority than any other Technology business...

Situated within the IT User Support area means that you will be at the front end of Service Delivery and directly influence the creation of a new, flexible and innovative service. The role will include the creation of new mechanisms for delivering IT Training with an emphasis on online and...

IT Operations Manager Tunbridge wells £62k My client, is looking for a IT Operations Manager to lead a small team in driving new projects and BAU support. The candidate will be expected report to stakeholders and proactively find solutions that bring improved service delivery.

Participate in disaster recovery activities as required... Essential Experience/Skills: An excellent working knowledge of ITIL Service Delivery processes. Solid understanding across a range of technologies: SharePoint; SQL Server (2008, 2012)... Desired Experience/Skills: Knowledge of File Transfer Protocol (FTP) Citrix technology. Microsoft Internet Information Services (IIS) Personal Attributes: Excellent...

Contributing to discussions on overall service delivery strategy... - Relationship and quality management. - Commercial governance and supplier performance management... - Risk management methodologies. - Contract development; including service schedules, TCO and risk management... - Service management best practice including ITIL and CoBIT, - Working knowledge of process maturity frameworks e.g.: CMMI. - Project methodologies including...

Working as an IT Trainer this is a key role working at the front end of service delivery. You will be covering various aspects of IT training including Microsoft Office 2013 and you'll need to be adept in using audio visual equipment. Strong customer service skills are essential and...

This will include product management, governance and reporting, planning and resource scheduling and IT support... Co-ordinating with the Divisional IT Portfolio Management Office to ensure divisional standards and processes are adopted within the Line of Business. Owning, governing and managing the Product Management Process ensuring product sign-offs are...