13 of 13 Service Delivery Jobs in Kent

delighted to be supporting a growing and ambitious organisation in the search for an experienced Head of Customer Service & Operations . This is a rare opportunity for an accomplished operational leader to take ownership of a customer-facing service function and play a key role in shaping … future direction of the business. As a member of the senior leadership team, you'll lead a multi-disciplinary operation spanning Customer Service, Technical Support and Field Engineering, driving service excellence, operational efficiency and commercial performance. You'll be responsible for creating a customer-centric culture, delivering continuous ...

that has grown from 35 staff to 100! In this role, you'll be responsible for the end-to-end coordination and execution of service delivery activities. Including for example, installation delivery, engineer planning and resourcing, scheduling of national deployments, and maintenance response coordination. Operating within … highly reactive, fast paced environment where customer experience and service continuity are critical. This position ensures that all delivery and support activities meet defined Installation SLAs, while maintaining clear communication, expectation management, and operational control across internal teams, field engineers, and customers. Your next employer offers an enviable ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

content player assets reside, is maintained in a reliable and consistent state. The DISA sits within the Digital Infrastructure team, part of the Service Delivery department. The role reports to the Digital Infrastructure Team Leader (DITL) and works closely with the Campaign Management department within the Commercial Sales … infrastructure estate Monitoring of primarily large format digital network equipment e.g. video processors, etc Analysis of issues and incidents logged to the Service Delivery ticket system Support for scheduling digital campaigns and one off exceptional or unusual dynamic campaigns Highlight and escalate concerns regarding physical/network security ...

real world -- helping staff feel confident, supported and safe when using digital tools in their everyday work. You will lead the design and delivery of digital training across the Trust, making sure learning is practical, inclusive and closely aligned to clinical workflows. You'll work closely with clinical teams … Digital Champion Network to ensure training genuinely supports staff and improves patient care. This is a hands-on leadership role, combining training delivery, planning, quality assurance and line management, with a strong focus on staff experience during change. What we're looking for You will have strong experience ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

Technical Delivery Engineer - Networking TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti. My client are a leading Services company/provider that have an immediate vacancy for a Networking focused Technical Delivery Engineer. As Technical Deliver Engineer … switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti as well as solid client/communication and interpersonal skills. The Technical Delivery engineer will have hands on experience with enterprise level routers, switches and other network hardware, with strong understanding of broadband, Ethernet, 4G/ ...

Want to be a part of it? What will you be doing? You'll work collaboratively with framework contractors, direct operational teams and the service delivery team to ensure to enable delivery in compliance with clients challenging SLAs. Delivering customer excellence and working compliantly to ensure … range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

Role: IT Helpdesk Manager Location: Kent (on-site) Salary: £40,000-£50,000 Permanent, Full-Time The Company A well-established managed service provider supporting a broad client base across the UK. The business has recently expanded and is building out its operational leadership team to support continued growth. … strong technical capability behind it. The Role We are looking for an organised and capable Helpdesk Manager to take ownership of day-to-day service desk operations. This is primarily a people and process leadership role, you will manage a team of six technicians, ensure work is allocated effectively ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

Director role with enterprise-wide impact. This is a strategic leadership position focused on leveraging digital, data, and technology to improve operational performance, simplify service delivery and enhance outcomes for both customers and employees. The Role As Digital Transformation Director, you will shape and lead the organisation … technical position. You will play a critical role in enabling the organisation to: Improve profitability through automation, integration, and enhanced performance insights Develop new service offerings, supporting future programmes and market opportunities Drive organisational transformation, enabling a more integrated and scalable operating model Support sustainable growth, building digital foundations ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Police … commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE) and ensure the secure and scalable deployment ...

address issues such as drift, hallucinations and latency. Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery. Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments. Share knowledge and mentor … Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents). Experience working in agile, cross-functional delivery teams. Desired but not essential.... Postgraduate study or certifications in AI, machine learning or data science. Cloud certifications (e.g. Azure, GCP, AWS) and relevant ...