15 of 15 Service Delivery Jobs in Kent

client is currently seeking a Service Delivery Manager on a 6 month contract. The Service Delivery Manager will have worked in a Senior of Lead capacity with a strong background in Incident and Change Management. The Service Delivery Manager will ensure the production … Monthly Service Review packs, ad-hoc Incident and Major Incident Reports and relevant Management Information reports as required on a day to day basis to support customer expectations. This is a hybrid based role with the need to be in the office in Kent 2 days per week. ...

client is currently seeking a Service Delivery Manager on a 6 month contract. The Service Delivery Manager will have worked in a Senior of Lead capacity with a strong background in Incident and Change Management. The Service Delivery Manager will ensure the production … Monthly Service Review packs, ad-hoc Incident and Major Incident Reports and relevant Management Information reports as required on a day to day basis to support customer expectations. This is a hybrid based role with the need to be in the office in Kent 2 days per week. ...

SERVICE DELIVERY COORDINATOR | TELECOMS | Kings Hill Salary up to £32,000 (DOE) Role based in Kings Hill, Kent Entry-to-mid level position with clear progression into operations, billing, or service delivery Hands-on, process-driven role with daily customer and stakeholder interaction ABOUT THE CLIENT … delivers resilient networking solutions across fixed line, satellite, wireless, and mobile connectivity. This is a stable, revenue-generating organisation with a strong reputation for service delivery, resilience, and operational excellence. THE BENEFITS Salary up to £32,000 (DOE) Stable, long-term role within an established business Exposure ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/… Must be able to talk/communicate at all levels of the business Must have significant experience of multiple industry sectors Strong on Service Management - eg Change, Incident, Problem Will have worked across a variety of industry sectors SLAs, OLAs, Process Improvement Excellent Communications/Relationship Management etc Reasonable ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/ ...

site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement … standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage ...

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support … hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware ...

right solutions, at the right price, delivered accurately and on time. You will be responsible for: Leading quoting, ordering, and fulfilment activities, ensuring service levels and turnaround times are consistently met Owning supplier and distributor relationships, including negotiations, performance reviews, and escalations Setting and controlling pricing, margins, discount approvals … business. You will: Lead and mentor your team, setting clear expectations and driving high standards Work closely with Sales, Marketing, Operations, Technical, and Service Delivery teams to align commercial and operational strategy Ensure solutions sold to customers are realistic, deliverable, and commercially sound Act as a key contributor ...

Build trusted relationships with decision-makers at construction and project management firms. Act as the primary point of contact for client accounts, ensuring excellent service delivery and responsiveness. Conduct regular account reviews to deepen client engagement and identify cross-sell/upsell opportunities. Market Insight & Strategy Provide strategic … input into service offerings and pricing to maintain market leadership. Collaboration & Reporting Work closely with internal recruitment consultants to align client needs with candidate delivery. Prepare sales forecasts, performance metrics, and regular reports for senior leadership. Skills & Experience Required: Essential: Proven track record in B2B sales or business development ...

enjoy the best possible quality of life Youll be in regular contact with your manager updating, escalating and reporting on all aspects of the service delivery. Youll be responsible for planning and overseeing complex support working with customers who display behaviours of concern and may require personal care working ...

maintaining fibre optic cabling in line with Openreach PIA standards. You will play a key role in ensuring high-quality, efficient fibre builds and service delivery across various MDU projects at communal sites across the South East. Key Duties: Splice and test fibre optic cables within communal areas ...

locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently … securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls ...

Head of IT Shared Services About the Role We are seeking an experienced and strategically minded Head of IT Shared Services to lead the delivery, performance, and continuous improvement of shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice … achieve high-quality, cost-effective outcomes. Key Responsibilities Provide strategic leadership for shared IT services across the organisation, ensuring reliable, secure, and customer-focused service delivery. Manage and develop IT support teams, fostering a culture of collaboration, accountability, and continual service improvement. Oversee the full lifecycle of ITIL ...

with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity … inclusion in all aspects of service delivery. Required Skills: NVQ Level 3 in Childrens Social Care and/or equivalent, or willing to work towards one within a set timeframe. Knowledge and understanding of The Childrens Act and Childrens Social Care. Proven experience working with young people ...