1 to 25 of 27 Service Delivery Jobs in Kent

Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused … ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting ...

Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused … ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

Position The Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post‐sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long‐term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite ...

Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract click apply for full job details ...

standards and reduce costs.As a core member of the IT Team, the Senior Solutions Engineer will report to and collaborate closely with the IT Service Delivery Manager. This collaboration focuses on aligning site priorities with the implementation of the global IT strategy, while advising on local security, compliance … Projects: Lead the transition of VDI platforms to next-generation technologies, overseeing smooth migrations and ensuring seamless upgrades.Collaboration & Vendor Management: Work closely with Architecture, Service Delivery teams, and third-party vendors to integrate new technologies and drive continuous service improvements across the VDI estate.Compliance & Security: Ensure that ...

Infinity Group is looking for a Service Delivery Manager (D365 & M365) to drive customer value, retention, and growth. You will own the customer relationship and orchestrate delivery across teams to ensure services are stable, proactive, and aligned with business outcomes. Based in the UK, this remote role … emphasizes ownership, performance, and cross-functional collaboration to turn service delivery into a competitive advantage for customers and the business. #J-18808-Ljbffr ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes … doing The successful candidate will join our IT & Data Team at an exciting time, as we look to adopt a proactive service partnering approach to engage with our customers, colleagues, and stakeholders. You will be working with the IT Infrastructure & Service Manager to provide outstanding focused IT solutions ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes ...

solutions enabling our customers to achieve their business objectives and operational results.⯠This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer … advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning Management ...

team of IT Field Engineers supporting a large European retail estate. This role is responsible for scheduling, job management, and day-to-day operational delivery of break-fix services for EPOS systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk … Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance of EPOS units across a large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer ...

Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application … internal meetings, as required, in order to share and develop knowledge and best practice. Provide ‘end to end’ ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

directorate performance, and ensuring that technology, insight and change capabilities deliver measurable value and security to the organisation. The role provides operational leadership and delivery assurance across the directorate, enabling the CIO to focus on enterprise strategy, governance, organisational risk, innovation and executive leadership. If you have demonstrable strong … ways that provide best possible outcomes for Migrant Help's clients and commissioners. Translate TII's strategic priorities into integrated plans, projects, objectives and delivery roadmaps. Drive directorate performance, accountability and learning-based improvement. Chair directorate leadership forums and ensure effective governance and decision-making. Provide assurance and evidence ...

LinkedIn profiles! As a Consultant in Professional Services at Caseware, you will participate in the implementation of Caseware accounting, audit, and assurance solutions, owning delivery from initiation through go-live. You will be the primary solution expert on client engagements, translating business and regulatory requirements into scalable, best-practice … Caseware configurations. You will manage senior client stakeholders, ensure delivery quality, and proactively mitigate project risks while working independently or as part of a team on engagements. In addition, you will mentor Associate Consultants, provide solution oversight, and collaborate with Product, Support, Sales, and Engineering teams to resolve issues ...

Director , you will oversee a multi‐disciplinary team of 13 covering infrastructure, networking, systems administration, end‐user computing, application development, and service delivery. You will ensure our systems are secure, scalable, and high‐performing – while driving innovation and alignment with business goals. This is an opportunity to influence … internal IT strategy aligned with business and HP technology standards. Lead technology modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR ...

engineers. You’ll be the subject expert for your scrum, supporting your team in day‐to‐day work, providing technical direction, and ensuring delivery of key deadlines. As a top‐tier Microsoft partner, Influential has access to the leading technologies within the Microsoft stack, so you’ll be expected … vision for our clients. Provide third‐line support for solutions in production. Hands‐on coding in C# .NET. Collaborate closely with development, product, and service delivery teams in an Agile environment. Share ideas for improvements, experiment with new technologies, and make recommendations for change where relevant. Offer technical ...

teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field … using agreed formats and cadences set by Product leadership. - Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement - Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they ...

opportunity to shape the secure, resilient digital services that support our colleagues and residents. Reporting to the Digital Technology Director, you will lead our service delivery, infrastructure and cybersecurity teams. You will set high standards for operational performance, strengthen our cyber resilience and ensure our cloud … premise technology is reliable, secure and easy to use. This is a visible and influential role. You will help shape strategy, lead service improvement, manage key technology partners and lead our resilience and response to major incidents. You will also build digital capability across West Kent and deputise ...

management and repair of comms and SCADA equipment. We will expect the role holder to work relatively autonomously, utilising your depth of We provide service by using our experience, ensuring that we complete all SCADA, SMART Grid projects and faults to a high standard. Participate in the SCADA Standby … Technician will be autonomous, you can still seek advice from a Field or Project Engineer. Whilst the role focuses on a specific area of service delivery, the organisation expects the role holder to take part in wider governance meetings, providing input and taking actions as required. Qualifications ...

Experience troubleshooting in a multi-user high availability environment Experience in PC repair, troubleshooting, deployment and liquidation Experience in IT client, server, and network service delivery Experience with networking technology (TCP/IP, subnetting, DNS and DHCP) Experience supporting Windows, Mac and/or Linux operating systems ...

Service Technician is sought to join an innovative engineering team in Dover, Kent, contributing to the maintenance, repair, and validation of high-voltage test equipment and cable test van systems. As the Service Technician, Dover, Kent, you will be expected to develop your understanding in the field, learning … technical areas and industry best practices. This may include high-voltage systems, servicing processes, safety standards, and customer site operations. Responsibilities include: Work with service, engineering, and customer support teams to define service requirements and maintenance specifications. Carry out servicing, inspections, and repairs on high-voltage instruments ...

complete tasks online. You will develop online forms and workflows, advise on content best practices, and work with multidisciplinary teams from discovery through live service delivery. #J-18808-Ljbffr ...

electrical installations, ventilation systems and communal building services equipment. You will undertake defect inspections, raise remedial works and monitor contractor performance to ensure excellent service delivery. You will review and approve variations to works and support the assessment of contractor payments. You will ensure residents remain safe by supporting ...

work alongside more than 4,000 customers worldwide. The Opportunity We’re hiring a Principal Technical Product Owner to drive the strategy, rapid delivery, and iteration for the DoiT Partner Platform. This platform enables cloud partners, resellers, and service providers to operate, monetize, and scale their cloud businesses … help partners manage the operational and financial complexity of the cloud ecosystem, including cloud billing, margin management, customer lifecycle workflows, and partner-led service delivery. This senior role is built for a leader with a "technical founder" mindset. You will act as the tip of the spear ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a Junior Business Analyst/Project Coordinator to join our growing team. This is a hybrid … role that combines business analysis with project coordination. You will help translate business requirements into actionable work, support product delivery, and ensure smooth communication between internal teams and external clients. This is a great opportunity for someone early in their career who wants hands-on experience across operations, product ...