14 of 14 Service Delivery Jobs in Kent

Interim Head of Service Delivery Transformation (6-Month Contract) Hybrid based Market rates Duration: 6 months Outside IR35 We are seeking an experienced Interim Head of Service Delivery Transformation to lead a focused improvement programme across our Service Desk and wider service management function. … This is not a BAU service desk management role. We already have operational leadership in place. This role is specifically to design and deliver a structured transformation programme, improving how services are defined, measured, and delivered across IT, HR, and Estates. The role will work alongside Director level ...

Technology/Head of Information Systems – IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable … Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

business, we are committed to helping our people accelerate their careers. Together, we shape evolution. The Opportunity Worldline is looking for a highly-skilled Service Manager to contribute to Worldline’s growth and position in UK rail. When running a UK rail ticket retailing service in Worldline … dynamic, high-performing team that delivers innovative services to the rail industry with a deep understanding of rail processes, systems and data. Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. If you have ...

Service Desk Lead Sevenoaks, Kent | Full-Time About the Company Our client is a leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive in a fast … paced digital world. The Opportunity We’re looking for an experienced Service Desk Lead to lead a high-performing support team and drive exceptional service delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering ...

Service Desk Manager Sevenoaks, Kent | Full-Time About the Company Our client is a leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive in a fast … paced digital world. The Opportunity We’re looking for an experienced Service Desk Manager to lead a high-performing support team and drive exceptional service delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

Technical Delivery Engineer - Networking TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti. My client are a leading Services company/provider that have an immediate vacancy for a Networking focused Technical Delivery Engineer. As Technical Deliver Engineer … switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti as well as solid client/communication and interpersonal skills. The Technical Delivery engineer will have hands on experience with enterprise level routers, switches and other network hardware, with strong understanding of broadband, Ethernet, 4G/ ...

will play a key role in ensuring the smooth day-to-day running of IT services while working closely with an external Managed Service Provider (MSP). Working alongside the IT Manager and MSP, you will act as the primary on-site IT contact, supporting users, coordinating requests … asset registers, ensuring accuracy across systems, equipment, and procedures Act as a liaison between the business, MSP, and external suppliers, supporting communication and service delivery Support routine IT operations such as software rollouts, system updates, and device refreshes Assist with small IT improvement initiatives, system changes, and rollout ...

find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Technical Delivery Engineer - Networking TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti. My client … leading Services company/provider that have an immediate vacancy for a Networking focused Technical Delivery Engineer. As Technical Deliver Engineer you will have a solid background in technology such as TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik ...

structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate … ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed … doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help ...

Division is undergoing an exciting transformation. We’ve recently upgraded from Idox Uniform to a modern, cloud-based platform – Idox Cloud – to enhance our service delivery. However, the new system offers limited built-in reporting capabilities, and we need a skilled Data Analyst to help us unlock its full … reports and interactive dashboards in Power BI, including KPI reporting. Extract, clean, and analyse datasets to uncover trends, patterns, and actionable insights. Collaborate with service managers to provide data-driven recommendations that improve decision-making and operational efficiency. Champion a data-driven culture, ensuring accurate and meaningful reporting across ...

Customer Service Coordinator role is to be the primary point of contact for customers, providing exceptional service and support to address inquiries, resolve issues, and enhance customer satisfaction. Responsible for understanding and responding to customer needs, offering relevant information about products and services, and ensuring a seamless … promotions. Prioritize tasks based on urgency and importance. Work closely with other departments, such as sales, marketing, and technical support, to ensure cohesive service delivery. To help maintain a positive team environment by displaying high levels of motivation and excellent team spirit. To assist with the training ...