21 of 21 Service Delivery Jobs in Kent

Technology/Head of Information Systems – IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid (3/2). £100k - £120k +Bonus … Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

opened up several career opportunities for cybersecurity professionals. This role is working within the fast-paced, dynamic and varied Ops team delivering an excellent service to clients, and is ideally suited to a cyber-security professional looking for a fast-paced scale-up environment, where hard work is rewarded … Ideally you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Technical Support, Service Delivery, Operations Engineer etc. This company values a strong academic history so is looking for a 2.1 or 1st class degree in Computer ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would ...

this job can be found in the below text Make sure to read thoroughly, then apply. Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? xkybehq If so, this could be your next move. T Please click on the apply button to read the full job description ...

installs, decommissions, moves, and maintenance functions. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager. Shift Pattern: 4 Days on, 4 Days off 12-hour shifts (7am – 7pm/7pm – 7am) Responsibilities: Change control management Incident … environments and data centres Willingness to travel when required Strong knowledge of infrastructure technologies and networking concepts Competence in MS Office and helpdesk/service delivery applications Reliability and consistency in approach Ability to work effectively under pressure Flexibility towards shift patterns Clear and professional communication skills ...

Location: Derby – On-site (5 days a week) Salary: Up to £55,000 Contract: Permanent A Senior Software Developer is required to join a delivery-focused Service Team working for a global name, maintaining and evolving live software systems that support client solutions. This is a hands … production applications using Python, JavaScript/TypeScript, and cloud platforms (AWS, Azure, or GCP) Develop new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements Troubleshoot, debug, and resolve live system issues, ensuring minimal disruption to clients Participate in agile delivery, including sprint planning ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

Tittle: Technical Delivery/Scrum Master/Business Analyst Location: Bromley/London (3 Days Onsite) Contract Length: 12 Months Rate: Circa £500/Day Working Pattern: Full Time (40 Hours per Week) Are you a driven and detail-oriented professional looking to make a significant impact … banking industry? Our client is seeking a Technical Delivery/Scrum Master/Business Analyst to join their dynamic Global Banking and Global Markets AML Technology team. If you're passionate about agile delivery and have a knack for problem-solving, we want to hear from you! About ...

site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement … standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage ...

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support … hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

performance bonus + EO profit share 9:00–5:00 Mon–Fri Join a forward-thinking technology services firm where customer service is at the heart of everything we do. As an IT Support Engineer, you’ll be the first point of contact for incoming service requests, delivering … just a passion for tech and a willingness to learn. Full training and development are provided from day one. Responsibilities include: Handling incoming client service requests with professionalism and care Diagnosing and resolving technical issues across varied systems Supporting clients in maintaining strong technology and security standards Collaborating with ...

Build trusted relationships with decision-makers at construction and project management firms. Act as the primary point of contact for client accounts, ensuring excellent service delivery and responsiveness. Conduct regular account reviews to deepen client engagement and identify cross-sell/upsell opportunities. Market Insight & Strategy Provide strategic … input into service offerings and pricing to maintain market leadership. Collaboration & Reporting Work closely with internal recruitment consultants to align client needs with candidate delivery. Prepare sales forecasts, performance metrics, and regular reports for senior leadership. Skills & Experience Required: Essential: Proven track record in B2B sales or business development ...

collaborate with our global software teams to provide software support and development. Key Responsibilities: Assumption of on-call duties in an international environment. Service delivery manager for new and long-term existing customers. Carrying out software support incl. documentation of incoming .service cases including a description of solutions. … Project collaboration in software projects (CS, MU, PS, IS). International project commissioning and after-go-live support. Service support for existing customers (WCS, MFC). Qualifications & Experience: Experience with 24/7 on-call 2nd-level support High level of service and customer orientation Solution-oriented ...

agents across 15,000+ branches in Europe, Middle East, Australia, New Zealand, and beyond — managing properties, client engagement, rent collection, and outstanding service delivery. They are looking for an experienced Senior Perl Engineer specifically with deep payments expertise to join the team driving the continued development and rapid growth ...

future business needs. Youll be responsible for shaping technology strategy, overseeing budgets, and leading multi-disciplinary teams across a mix of waterfall and agile delivery environments. Key Responsibilities Lead the development and execution of the organisations technology strategy and roadmap. Manage budgets, ensuring spend is optimised and aligned … strategic objectives. Provide inspirational leadership to technology teams, fostering a high-performance and collaborative culture. Oversee delivery of complex programmes using both waterfall and agile methodologies. Drive transformational change across systems, processes, and ways of working. Partner with senior leadership to ensure technology supports organisational priorities and long-term ...

Division is undergoing an exciting transformation. We’ve recently upgraded from Idox Uniform to a modern, cloud-based platform – Idox Cloud – to enhance our service delivery. However, the new system offers limited built-in reporting capabilities, and we need a skilled Data Analyst to help us unlock its full … reports and interactive dashboards in Power BI, including KPI reporting. Extract, clean, and analyse datasets to uncover trends, patterns, and actionable insights. Collaborate with service managers to provide data-driven recommendations that improve decision-making and operational efficiency. Champion a data-driven culture, ensuring accurate and meaningful reporting across ...

hour (£27,338 per annum) and great benefits including Health Cash Plan Temporary (9 months contract), full time (37.5 hpw), 2 admin days in service and 22.5 hours a week on rota. Ashford We cant offer a CoS for this role Home, a place where you belong Join … enjoy the best possible quality of life Youll be in regular contact with your manager updating, escalating and reporting on all aspects of the service delivery. Youll be responsible for planning and overseeing complex support working with customers who display behaviours of concern and may require personal care working ...