Leicester, Leicestershire, East Midlands, United Kingdom
Network Plus Services Limited
ServiceDelivery Manager Our Role As a ServiceDelivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the ServiceDelivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »
mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or ServiceDelivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a ServiceDelivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position more »
mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or ServiceDelivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … a Hybrid role that will require 3 days per week onsite. This role would be suited to those who are already operating as a ServiceDelivery/Systems Manager or a lead Systems Analyst who is looking to make that next step into a formal management position. more »
as to any issues that may warrant their appreciation when dealing with other customers. Maintain/enhance the company’s reputation by providing exceptional service in every regard. Continually improving your knowledge and understanding of the LEX Chambers Management application. Continually improving your knowledge and understanding of MS software … A working knowledge of Windows and Office 365. An appreciation of PC hardware setup and configuration. The ability to learn quickly. Past CRM/ServiceDelivery/Product Delivery/Accountancy experience is desirable. Working at Opus 2 Opus 2 is a global leader in the LegalTech … people are our biggest asset. Working at Opus 2, you’ll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Private healthcare Enhanced Maternity and Paternity. Employee Assistance Programme. Season ticket loan. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of more »