Jobs 1 to 15 of 32

Service Delivery Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Leader... Customer Relationship Management... - immediate escalation of high impact client Live or UAT issues to Service Delivery Manager for both service outage and commercially related issues Performance Management... - identify personal training needs and action them Coaching... ITIL Foundation. Minimum GCSE A-C grades preferably ‘A’ levels... Computer...
Salary: £25.000 to £35.000 DOE
Posted: 5 hours ago

Head of Service Delivery

Manchester -
Interquest - IQ Public Sector
The Head of IS Customer Service & Engagement will be responsible for a team of regional Service Delivery Managers accountable for engaging with the Organisation's stakeholders and delivering reliable Information Services to the business while improving quality and efficiency via external comparison and a focus on continuous improvement. Candidates must...
Salary: £47000 - £60000 per annum + Benefits
Posted: 5 days ago

ICT Service Delivery Manager

Oldham, United Kingdom -
First Choice Homes
To deliver our promises to our customers we are looking for a highly motivated, customer focused individual to appoint to the following key position: ICT Service Delivery Manager. Grade 14 (£40,375 - £44,169) A fantastic opportunity has arisen for a self-motivated and passionate Service Delivery Manager to join...
Salary: £40,375 - £44,169
Posted: 7 days ago

Service Transition Analyst

Manchester -
Hays IT - Uk Posting account
Provide leadership, management and communication to implement, adopt and improve the Service Management disciplines across all operational aspects of ICT. Be accountable for service management processes and for ensuring adherence by managers across ICT... Drive knowledge management across the service life cycle and demand the timely delivery of information to...
Rate: £250.00 - £350 per day
Posted: 5 days ago

Operation & Payments Technology Run Lead

Manchester -
Williams and Glyn
This role will be instrumental to the management of risks from the contractual services that IBM (end to end service management) provides. The role will report into the Head of Service Delivery within the Service Delivery function. Service Delivery is accountable for the performance of contracted run-the-bank technology...
Posted: 4 days ago

Service Management Lead - Release, Change and Service Introduction Management

Manchester -
Williams and Glyn
Risk Management - Expert. - Stakeholder Management - Expert... - Service Management Execution - Expert... - Demonstrable accountabilities for ITIL Transition Management services within a complex, multi technology partner outsourced model... - Governance of ITIL V3 processes in a complex multi-vendor environment. - Demonstrable expertise of ITIL transition management best practices and latest industry thinking within a...
Salary: Competitive
Posted: 4 days ago

Head of GIS Service Operations / Head of Service Operations

Manchester -
Interquest - IQ Public Sector
IQ Not For Profit are currently working with a Global Organisation on the search for a Head of GIS Service Operations... Candidates must have the following experience: *Plays a full role in the leadership and management of the Service Delivery capability; deputising for the Director and other Service Delivery team...
Salary: £47000 - £60000 per annum + Benefits
Posted: 5 days ago

Service Delivery Manager (Telecoms)

Manchester -
Bluefire Consulting
This role is suited to someone in a similar role working in an ISP/Telco environment that deliver solutions including Ethernet leased lines, MPLS, VoIP, SIP and datacentre services... *Delivering the full cycle of projects including Ethernet, Broadband and cloud based solutions... As a Service Delivery Manager you will have...
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 25 days ago

Service Management Lead - Incident, Recovery and Problem

Manchester -
Williams and Glyn
The role will also act as an interface between the Business, the central Business Incident Management team and IT suppliers. The function will: - Govern and performance manage strategic partners contracted to deliver incident, recovery and problem management services... - Identify incident, recovery and problem management Improvement opportunities e.g... - Oversee effective...
Posted: 3 days ago

IT Project Manager

Bolton, Lancashire -
My Dentist
Support the IT Service Delivery Manager to drive continuous improvement across the IT Service Delivery team... Qualification in project management e.g. Prince 2, ITIL, Lean Six Sigma, Agile... Knowledge of business analysis best practices... EPOS roll out or similar hardware/software roll out... Business analysis skills. Experience of VOIP,...
Salary: Competitive
Posted: 26 days ago

IT Manager - Bolton - £50,000 plus Car/Pension/Life/health

Bolton, Lancashire -
Oscar Associates (UK) Ltd
I am currently recruiting for a "hands on" IT Manager/Head of IT. This role will see you reporting to the board of directors and you will manage the overall IT function ensuring continued excellent service delivery. This role is paying up to £50,000 with an extensive benefits package...
Salary: £45000 - £50000 per annum + Car allowance, pension etc
Posted: 6 days ago

Service Desk Manager

Manchester, Lancashire -
Laterooms Ltd
Working with the Head of Service Delivery todefine and implement as set of SLA’s and OLA’s... Asset Management - tracking and regular auditsof our IT equipment... Event Management - familiar with tools such asIcinga, Nagios, New Relic, Kibana. Experience of Incident & Problem Management. Experience of Major Incident Management andcommunications would...
Salary: Competitive + bonus + benefits
Posted: 27 days ago

Change Strategic Partner Controls Manager

Manchester -
Williams and Glyn
Risk Management Expert. - Stakeholder Management Expert... - Demonstrable experience of successful Contract Risk Management and Assurance... - Knowledge and experience of risk management frameworks and methodologies... - Knowledge of COBIT control requirements. - Knowledge of the ITIL framework and controls... - Honours degree level or equivalent... - COBIT controls assessments. - Risk Management accreditations. - ITIL v3 certification.
Posted: 4 days ago

Service & Operations Team Lead

Manchester, Lancashire -
The Co-operative Group
As part of the Retail IT Business you’ll drive a 24/7/365 proactive service; developing a team to achieve SLA’s and understanding business impacts seeing everything through the eyes of the customers... To be successful in this role you’ll have a strong service management background, first...
Salary: From £32,000 to £40,000 per annum + benefits
Posted: 27 days ago

Service & Operations Team Lead

Manchester, Lancashire -
Co-operative
As part of the Retail IT Business you'll drive a 24/7/365 proactive service; developing a team to achieve SLA's and understanding business impacts seeing everything through the eyes of the customers... To be successful in this role you'll have a strong service management background, first...
Posted: 21 days ago