Jobs 1 to 15 of 25

IT Service Manager / ITIL / Manchester - 52K

Manchester, Lancashire -
Circle Recruitment
Experience of continual service improvement plan (CSIP) and implementing Service Improvement Plans (SIP) * Experience in a multi Service management role, ideally covering both release management and change management functions. * An expert in ITIL, leading complex ITIL service delivery projects and implementing new process and solutions. * Stakeholder management at a senior...
Salary: £40000 - £52000 per annum + Benefits
Posted: Yesterday

Service Desk Team Leader

Salford, Lancashire -
Spring Technology
Reporting into the IT Service Delivery Manager, the successful candidate will ensure that SLA's and KPI's are adhered to within the Service Desk Team... Key responsibilities of the Service Desk Team Leader: *Be of assistance to the Service Delivery manager in implementing ITIL processes into the IT service...
Salary: £25000.00 - £30000.00 per annum
Posted: 4 days ago

IT Service Manager - Circa £50K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £48000 per annum + Benefits
Posted: 5 days ago

Service Desk Team Leader

Manchester, Lancashire -
Rullion IT Plus
To assist the Service Delivery Manager in implementing ITIL processes and procedures into the IT Service Desk... *Have experience in a similar role where you have implemented and managed ITIL processes... *Good understanding of PC hardware and software set-up and configuration , Windows Desktop/Servers as well as TCP/IP...
Salary: £3000 - £25000 per annum
Posted: 4 days ago

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 6 days ago

Service Delivery Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Leader... Customer Relationship Management... - immediate escalation of high impact client Live or UAT issues to Service Delivery Manager for both service outage and commercially related issues Performance Management... - identify personal training needs and action them Coaching... ITIL Foundation. Minimum GCSE A-C grades preferably ‘A’ levels... Computer...
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: Yesterday

Service Delivery Lead - Stockport, North West

Stockport, Cheshire -
Evolution Recruitment Solutions
MAIN PURPOSE OF JOB To manage service and support delivery to our clients to meet agreed service levels for Live and UAT by championing and prioritising their support issues within the business through to resolution and restoration of service... Customer Relationship Management... -daily review of client priorities and required resource...
Salary: 30,000 to 35,000
Posted: 6 days ago

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: Yesterday

IT Service Desk Team Lead / ITIL / Service Desk

Manchester, Lancashire -
Circle Recruitment
So in the role you shall be responsible for supervising to ITIL best practices and then have an involvement in core IT Service Management functions. This will include Incident Management, Change Management, Configuration Management and Service Level Management... Keywords: IT Service Desk Team Lead / IT Helpdesk Manager / ITIL / SLA / Service...
Salary: £26000 - £31000 per annum + Benefits
Posted: 4 days ago

IT Service Desk Team Leader - £25 - 30K Manchester

Manchester, Lancashire -
Adria Solutions Ltd
You will support the Service Delivery Manager in all aspects of their role, and provide monthly reports that contribute to Monthly Service Delivery Reports and ensure that all 1-2-1's are conducted with staff, and all objectives are continuously monitored throughout the yearly cycle... To assist the Service...
Salary: £25000 - £30000 per annum
Posted: 4 days ago

Service Delivery Manager

Manchester -
Hays IT - Uk Posting account
Support to eLearning environments... Service Management activities including major incident, change, problem, service level management, and service reporting to an agreed schedule... Resource planning and management across the team to utilise skills and ensuring service delivery 8... Technical Knowledge/ Experience Requirements Essential Comprehensive experience of Service Delivery / Operational Management / Service...
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 26 days ago

Senior Service Management Transition Manager

Manchester, Lancashire -
CGI
ITIL qualified with excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers... * ITIL certification, preferably Managers Certificate or ITIL Expert... * Commercial Understanding of cost efficient Service Delivery... * Educated to degree level. ********This role has SC clearance as mandatory due to the nature of the...
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 6 days ago

IT Infrastructure Service Delivery Manager

Manchester, Lancashire -
L'OREAL UK LTD
Accountability for performance against service SLA... Supplier Management 10% Participate in commercial negotiations of local supplier contracts for service delivery... Demonstrates outstanding service delivery skills... ITIL)... Excellent people management skills... Technical knowledge and experience of: SAP ECC. EMC SANS. CISCO Networks. Intel X series Servers. Microsoft Server, SCCM, SQL. Oracle.....
Salary: Competitive
Posted: 7 days ago

Application Support Analyst (2nd / 3rd Line)

Greater Manchester -
Hays IT - Uk Posting account
To implement and maintain the various, diverse, IT systems currently supporting the company's business needs, including the quality assurance of any externally supplied software... * To develop complex ad-hoc queries and reports from various systems using a range of tools in order to provide meaningful data to assist with...
Salary: £27000.00 - £30000.00 per annum + Benefits
Posted: 15 days ago

Infrastructure Services Manager (Middleware)

Manchester -
Williams and Glyn
Oversee effective W&G technology middleware infrastructure knowledge management ensuring there is sufficient retained knowledge... - Service Management Execution - Expert... - Risk Management - Proficient to Expert... - Service Management Methodologies and Tools - Proficient to Expert... - Demonstrable experience of (middleware) infrastructure governance and performance management... ITIL with expertise in resiliency, capacity and availability management... -...
Posted: 5 days ago