Service Delivery Jobs in Stockton-on-Tees

1 Service Delivery Jobs in Stockton-on-Tees

Back Office Team Manager - North East Remote

Stockton-On-Tees, County Durham, North East, United Kingdom
Hybrid / WFH Options
Everpool Recruitment
play a pivotal role in managing and leading a remote team of Health Practitioners and Operations employees. Your primary responsibility is to ensure the delivery of exceptional Advice and Audit services, meeting quality standards, timely report completion, and adherence to Service Level Agreements (SLAs). Main Responsibilities: Team … reports to efficiently manage workloads and optimize team performance. Reporting: Produce and provide performance reports and data as necessary. Customer Relationship Management: Collaborate with Service Delivery Teams to foster and maintain positive customer relationships. Team Leadership: Manage multiple teams with diverse job content and performance targets, ensuring cohesion … expenses, timesheets, annual leave requests, and procurement requests. Essential/Minimum Criteria Expectations: Team Management: Demonstrate a proven track record in effectively managing teams. Service Delivery Experience: Possess experience in managing a complex service delivery structure with a successful track record in meeting SLA and KPI more »
Employment Type: Permanent, Work From Home
Salary: £32,000
Posted:
Service Delivery
Stockton-on-Tees
25th Percentile
£39,250
Median
£41,500
75th Percentile
£43,750