23 of 23 Service Delivery Jobs in Warrington

work, a great place to be a customer" Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

long-term partnerships that genuinely make a difference. As we continue to strengthen our AMS capability, we're looking for a Senior/Lead Service Delivery Manager to take ownership of service excellence across our customer portfolio and help shape the future of our managed services offering. … enjoys working with senior stakeholders, and wants to lead from the front helping mentor and develop lesser experienced SDMs. As our Senior/Lead Service Delivery Manager, you'll be the strategic heartbeat of our AMS customer relationships. You'll ensure services are delivered flawlessly against SLAs, while ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise … control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception ...

About the Role: Anglepoint is seeking an experienced Manager to oversee ITAM Program Transformation and Operations delivery across the EMEA and APAC regions. This role is responsible for delivery performance, operational excellence, and continuous improvement of Anglepoint's ITAM programme services. You will manage delivery teams … programmes deliver measurable business value, efficiency, and quality while maintaining alignment with our global standards and frameworks. Working closely with senior stakeholders and client service leads, you will contribute to the ongoing enhancement of ITAM services, focusing on process optimisation, automation, and scalable delivery methods. We are committed ...

centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform -supporting system use, troubleshooting issues, and ensuring smooth and timely ticket … resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based with my client in Liverpool so you must be able to have ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role in the development of technical documentation … communicating effectively with stakeholders. • Serve as a Technical Point of Contact: Support key clients as a trusted technical advisor, ensuring high levels of service delivery and issue resolution. • Contribute to Continuous Improvement: Identify technical gaps and propose enhancements in processes, tooling, or client configurations. • Champion Documentation Standards ...

Role: Delivery Lead Location: Remote Type: 06 Months Contract – Inside IR35 Max Rate: 500-550 GBP Per day SC clearance is MUST An experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software … service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting ...

About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden … proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed ...

Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents are resolved quickly … longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet the needs of the organisation. ...

drive a dual-focused category strategy - delivering value to internal stakeholders through smart investments in enabling technologies, while simultaneously ensuring robust, cost-effective service delivery for client-facing solutions. Key Responsibilities: Develop and own the global category strategy for Technology Services, covering both internal IT project spend (OPEX … external delivery-related services (COGS). There will also be CAPEX spend to manage and advise on. Manage sourcing and commercial negotiations for a wide array of services including consulting, managed services, cloud platforms, and integration partners Collaborate with finance and business leaders to align category strategies with global ...

support available to lead an easier (financial) life This programme will streamline how our organisation works every day—connecting finance, people, operations, and service delivery—so our colleagues can focus on what counts most: supporting people to live the Best Lives Bolder. … delivery: Own system integration, data migration, process redesign, configuration/customisation, testing, and comprehensive change management—ensuring user adoption with minimal disruption. Governance & risk: Establish robust programme governance, enable clear decision‐making, and proactively manage risks, issues, and dependencies. Continuous improvement: Embed learning loops, track and realise benefits ...

000+ users, 20+ sites). 3+ years' team leadership experience, including managing complex workloads and delivering large-scale projects. A strong background in service delivery, including managing relationships with third-party suppliers. Up-to-date understanding of data protection, information security, and information governance. Exceptional interpersonal and customer … application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage a team of clinical application specialists, providing ...

payroll, finance, or banking payment solutions 2+ years as a Product Owner or Product Manager or 5+ years in payroll software support or payroll service delivery Strong understanding of payroll and HR compliance Confident stakeholder management and clear communicator Customer-first mindset with a passion for quality ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

opportunity for an IT Support Assistant to join its busy IT team. This role will involve providing an efficient and reliable administration and support service to the IT team and the wider company of circa 290 co-owners across our 15 locations in the UK and Ireland. The ideal … Team including administration, hardware, software and IT queries. The ability to actively manage your own workload, meet deadlines and deliver a consistently high-quality service is essential. You will also have opportunities to work in other areas of IT including SharePoint, system administration, and other project work. The role ...

business is a forward-thinking organisation dedicated to delivering exceptional service and continuous innovation for our business clients. As we scale, we are seeking a dynamic Head of IT & Telephony to lead our technology operations and ensure our infrastructure is robust, secure, and positioned for the future growth … Responsibilities Own the architecture, resilience, and availability of our telephony platform. Lead and develop the IT & Telephony team, ensuring high performance and strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue ...

running of the business. You will work closely with the Sales and Client Success teams to ensure smooth client onboarding and efficient delivery of services. This role is ideal for someone who is highly organised, detail-oriented, and eager to learn about operational processes within a growing company. … Success teams to ensure an efficient and professional handover. Help the Member Experience team troubleshoot and track member issues, maintaining a strong focus on service quality and customer satisfaction. Work with the Technology and Information Security teams to report, track, and escalate technical or operational issues appropriately. Process ...

Location: LIVINGWAY HQ Manchester Summary: LIVINGWAY is accelerating its technology transformation and embedding artificial intelligence across operations, resident experience, performance management, and service delivery. We are seeking an experienced, forward-thinking AI Architect to design, implement, and oversee our AI ecosystem across property management, BTR operations, customer service ...

growth business that's redefining how organisations deliver payroll and HR transformation projects. Role Overview As an Implementation Consultant, you will lead the successful delivery of payroll and HR system implementations for UK clients across a range of modern HCM platforms. You'll collaborate closely with clients to gather …/payroll teams. Maintain clear, proactive communication with stakeholders throughout each project. Stay current with HCM best practices and product developments to continuously enhance service delivery. Skills & Experience Required Proven experience implementing Payroll &/or HR (e.g. Workday, SAP, Oracle, ADP, UKG, Dayforce, or similar). Strong ability ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role Summary: The VP, Product Management – Connectivity and Voice … addressing, SIP Trunking. Job Scope: This role collaborates with various departments at GTT, to include, but not limited to network operations, engineering, systems, and service delivery. Duties and Responsibilities: · Build vision and roadmap for the connectivity and voice services product lines to maintain a scalable and sustainable business. · Develop ...

executing sales strategies, cold-calling and networking to generate leads, presenting solution demos, negotiating contracts, and collaborating with internal teams to ensure smooth service delivery. The role requires strong communication skills, a "hunter" mindset, a deep understanding of IT services and their business benefits, and the ability to manage … stages of the sales cycle, including lead generation, qualification, solution presentation, proposal development, and negotiation of contractual terms. Collaboration: Work closely with pre-sales, delivery, marketing, and other internal teams to ensure that the solutions presented can be effectively delivered and that the client receives a positive experience. Forecasting ...

organizational standards and templates for technical and product documentation. Create a consistent architectural language and documentation framework that aligns with GDS (Government Digital Service) or industry-standard practices (such as the C4 model) Lead a focused review of the existing technical estate to rationalise, consolidate, and improve the quality … Technical Architect you will hold the following experience; Deep experience working within the UK Public Sector, with a comprehensive understanding of the GDS Service Standard and the Technology Code of Practice. Experience leading projects through GDS Service Assessments, ensuring that architectural documentation supports the \"Alpha, Beta, Live\" lifecycle. ...