15 of 15 Service Delivery Jobs in Warrington

Service Delivery Manager - Contract - 6 months - Hybrid (Macclesfield) The Service Delivery Manager will support the onboarding and ongoing delivery of enterprise applications such as Salesforce, ServiceNow, Workday, or similar business platforms. This role focuses on coordinating service operations, ensuring quality, and maintaining strong communication … support environment. Coordinate with technical teams and business users to ensure smooth transitions. Prepare documentation, workflows, and readiness activities. Support day-to-day service delivery and ensure applications are running effectively. Participate in testing activities for updates, enhancements, and new releases. Help ensure changes meet quality standards before ...

Purpose of the Role The Senior Specialist, Service Operations, is responsible for driving global service operations strategy and execution. This role focuses on optimising processes, improving efficiency, and enabling digital transformation across service functions to deliver exceptional customer experiences and operational excellence. Key Responsibilities Strategic Leadership: Define … implement global service operations strategies aligned with Service business objectives. Partner with cross-functional teams to harmonize service processes and systems. Process Optimisation: Optimise and streamline service contract management and renewal cycles through digital methods. Align with Service Delivery Leaders to establish, maintain ...

Join Capita Public Service as a Finance Functional Analyst Capita is seeking an experienced Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering … high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita's Finance service design, ensuring alignment with client requirements and Capita's solution capabilities. You'll work closely with a team of Functional Analysts & SMEs, contribute ...

respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit Role Title: Service Centre Team Manager BU/Segment: Utilities/Energy Location: Manchester, United Kingdom (with hybrid options) Employment Type: Permanent Contact Centre Operating Hours … connected homes are key to improving energy efficiency and accelerating Britain's transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will ...

exceptional Change & Transformation Lead to establish and grow our change and transformation capability. This is a pivotal role that combines hands-on client delivery with capability building, business development, and practice leadership. You'll be instrumental in shaping how Version 1 delivers change and transformation consulting whilst building … practice. As our Change & Transformation Lead, you'll balance multiple responsibilities: delivering high-impact change programmes with clients, identifying and shaping new opportunities, providing delivery assurance to consultants across engagements, and building the foundations of our change practice—from knowledge assets to community rituals. You'll work across ...

recruiting on behalf of a leading Microsoft Partner seeking a highly skilled Service Director to oversee service delivery operations across their Dynamics 365 practice. This senior leadership role requires strong leadership expertise within the Microsoft Dynamics sector, ideally with Dynamics 365 Business Central (BC) and/… Dynamics 365 Customer Engagement (CE/CRM), as well as proven experience managing high-performing service teams in a consultancy or partner environment. Key Responsibilities Lead and manage the Service department for a growing Microsoft Partner. Oversee delivery, optimisation, and support of Dynamics ...

adoption and governance, supporting the introduction of new digital services, and helping organisations build resilience and adaptability. You'll collaborate closely with product managers, service designers, user researchers, business analysts, technical leads, and senior stakeholders. Your role is to ensure that change isn't just designed but successfully adopted … difficult conversations and resistance, helping teams find common ground Transformation Domains Have experience supporting organisations to adopt new ways of working such as agile delivery, product management, or DevOps practices Understand the organisational implications of digital transformation and can help organisations prepare for and adapt to new technologies Have ...

business, looking for a Manchester based IT Field Technician to own and undertake all activities that relate to the efficient running of the technical service in specific primary schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this … service provider to end users on site. This role reports directly to the Technical Director for Services, owning relationships for selected schools in Manchester. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/ ...

currently looking to recruit an experienced Associate Director of Vendor Systems Delivery to join us in the UK. Picture yourself at Parexel The Associate Director of Vendor Systems Delivery manages a team responsible for supporting the implementation of vendor systems at the project level. This role ensures that … This Role, You Will Need Strong line management experience Hands-on IRT configuration experience IRT validation experience What You'll Do At Parexel Delivery Strategy and Execution Lead and mentor a team of Vendor Systems Project Managers, RTSM & eCOA Design Consultants, and UAT Leads to ensure successful planning, implementation ...

recruiting on behalf of a leading service provider in the utilities industry for an experienced Digital Transformation Lead to strengthen their team. This role is based in Warrington. Benefits Personal Development Plan Career development opportunities Supportive company culture Competitive salary Digital Transformation Lead role: Seeking a visionary Digital Transformation … integration of digital technologies within the Asset, Surveying & Inspection (AS&I) division. This pivotal role serves as a catalyst for change, bridging traditional field service operations with innovative digital solutions. Responsible for leading initiatives to modernise core systems, optimise workflows through automation and data analytics, and drive a cultural ...

working across multiple customer projects at enterprise scale. Key Responsibilities Deliver pre-sales activities including product demonstrations, PoCs and proposal support. Lead the technical delivery of solutions from assessment and design through to implementation, training, handover and post-deployment support. Support project management, service delivery and sales … dedicated SAM consultant role, solid licensing knowledge is essential). Advise customers on deployment requirements and best practices. Manage multiple customer assignments simultaneously, ensuring delivery within agreed timescales and budgets. Identify risks or issues and escalate appropriately to ensure timely resolution. Develop deep product expertise and support the creation ...

implementation journey from kick-off to configuration to deployment. This position will play a pivotal role in helping MindBridge drive the successful delivery of new solutions to our customers every day. Your key business partners include the sales and account management team, who play an important role … been part of or led change management or transformation efforts in the past. Your Responsibilities Implementation success ownership: Own the end-to-end implementation delivery for customers from kick-off to deployment, including workshop designs, analysis deep-dives and key deliverables. Work with global teams regularly and handle multiple ...

Internal Collaboration & Continuous Improvement: Work closely with internal teams (Sales, Business Development, Partnerships, and Customer Success) to align client projects with organisational goals and service delivery standards. Contribute to the development of internal frameworks, templates, and tools to enhance the efficiency and consistency of the system selection process. ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

hours/week) We are a UK-wide provider of industry-leading fire and security solutions. Known for our technical excellence and dependable service, we protect everything from homes and retail premises to schools, hospitals and national infrastructure. We combine the responsiveness of a local team with the backing … ongoing training and the chance to develop your career in a business that values expertise. Responsibilities include but not limited to: Carry out the service, repair and maintenance of fire alarm systems, emergency lighting, intruder alarms, CCTV and access control systems Diagnose faults and resolve technical issues quickly, safely ...