14 of 14 Service Delivery Jobs in Warrington

Your role will Include: Strategic Advisory: Providing expert, experience-supported advice on process optimization and operating model transformation using the ServiceNow platform. Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, improving experience, managing risk, and streamlining operations. Industry … least 3 core ServiceNow modules. Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD), Legal Service Delivery ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

contacts include staff at all levels, with regular interaction with Senior Managers and Adjacent IT Support Teams. External contacts include technology partners for support, service delivery, and issue resolution. Key Responsibilities 2nd/3rd Line Infrastructure Support Provide advanced support for Princes virtualised Infrastructure and underlying physical infrastructure. … Manage incidents escalated from the Service Desk and other IT Teams ensuring timely resolution and communication. Monitor and maintain backup and disaster recovery systems using Azure Backup, Veeam, and Rubrik. Assist support teams in recovering system from backups if required. Perform root cause analysis and implement permanent fixes ...

details Location: London, Manchester Capability: Advisory Experience Level: Senior Manager Type: Full Time Service Line: Corp Svs& People Contract type: Permanent Job Description The team Technology is one of the KPMG's priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery … Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised ...

recruiting on behalf of a leading service provider in the utilities industry for an experienced Digital Transformation Lead to strengthen their team. This role is based in Warrington. Benefits Personal Development Plan Career development opportunities Supportive company culture Competitive salary Digital Transformation Lead role: Seeking a visionary Digital Transformation … integration of digital technologies within the Asset, Surveying & Inspection (AS&I) division. This pivotal role serves as a catalyst for change, bridging traditional field service operations with innovative digital solutions. Responsible for leading initiatives to modernise core systems, optimise workflows through automation and data analytics, and drive a cultural ...

working across multiple customer projects at enterprise scale. Key Responsibilities Deliver pre-sales activities including product demonstrations, PoCs and proposal support. Lead the technical delivery of solutions from assessment and design through to implementation, training, handover and post-deployment support. Support project management, service delivery and sales … dedicated SAM consultant role, solid licensing knowledge is essential). Advise customers on deployment requirements and best practices. Manage multiple customer assignments simultaneously, ensuring delivery within agreed timescales and budgets. Identify risks or issues and escalate appropriately to ensure timely resolution. Develop deep product expertise and support the creation ...

remote services to new and existing customers including software configuration, onboarding, and training Engage with customers to quickly resolve high priority issues impacting their service delivery Track new bugs, new product releases, and security vulnerabilities and proactively notify customer of any changes that may impact its environments. Will … processes used in large organizations that are typically integrated with Privilege Access Management solutions Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc. is a big plus Experience leading large, transformational technology projects that cross typical enterprise silos Experience addressing significant technical ...

proficiency. Proactively identify systemic trends across project portfolios to define, recommend, and implement substantial process and standardization improvements, maximizing internal efficiencies and external service delivery quality. Provide high-level consultation and best-practice guidance to clients, necessitating active participation in client governance structures and the formulation of implementation … continuous, proactive communication of project status and critical path items to all relevant stakeholders, including direct interface with senior client leadership. Implementation and Technical Delivery Direct the design, meticulous configuration, and functional implementation of clinical trial software (e.g., EDC, eCOA) to ensure accurate and efficient data capture. Author, refine ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

hours/week) We are a UK-wide provider of industry-leading fire and security solutions. Known for our technical excellence and dependable service, we protect everything from homes and retail premises to schools, hospitals and national infrastructure. We combine the responsiveness of a local team with the backing … ongoing training and the chance to develop your career in a business that values expertise. Responsibilities include but not limited to: Carry out the service, repair and maintenance of fire alarm systems, emergency lighting, intruder alarms, CCTV and access control systems Diagnose faults and resolve technical issues quickly, safely ...

product domain(s), by iteratively scoping and designing product changes and gathering key feedback on these changes. They will collaborate with all software and service delivery teams, and with the wider business to ensure a well-informed cohort surrounds the product. This role is pivotal in enhancing ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most … your energy from helping your customers succeed in making their transformational cloud projects real? As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic public sector customers, empowering them to achieve more by accelerating their value realization across our Digital ...

have real influence over how key customers are supported – managing some of the big contracts with market leaders You'll collaborate across service delivery, product, and key customer relationships You'll spot opportunities, drive performance, and keep things running smoothly And yes... you'll occasionally be the hero ...

Closing Date: 4 January 2026 Interview Date: 13 & 14 January 2026 The Role: Joining our Data and Systems Team within Children's Services Shared Service as a skilled Technical Data Analyst, you'll be passionate about transforming data into actionable insights. In this key role, you'll design, develop … join us: Be part of a collaborative team driving innovation in Children's Services. Work on projects that make a real difference to service delivery. Opportunities for professional development and to contribute to service improvement. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical ...