14 of 14 Service Delivery Jobs in Warrington

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role in delivering … Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and … allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service Acting as a key escalation point for data support queries, providing guidance and issue More ❯

Team Leader – Field Service Location: Warrington About the Role We’re seeking an experienced and motivated Team Leader – Field Service to lead, guide, and support a team of field technicians in delivering exceptional technical service and customer satisfaction. This position offers the opportunity to combine strong technical acumen with leadership and mentoring to drive team performance and … Key Responsibilities Lead and motivate a team of Field Technicians, ensuring all meet and exceed performance and quality standards. Provide coaching, development, and technical support to enhance skills and service effectiveness. Monitor performance, identify strengths and development areas, and optimise team resource allocation. Deliver professional technical support and maintenance to assigned accounts within agreed SLAs. Conduct field coaching, root … cause analysis, and provide detailed reporting for service improvement. Ensure effective fault diagnosis, maintenance, and system updates. Support new installations and project work as required. Maintain team stock levels at optimal and cost-effective standards. Facilitate team meetings to share updates, goals, and best practices. Collaborate closely with the Regional Service Manager and internal departments to deliver consistent More ❯

in Warrington. Our client is seeking an experienced IT Project Manager with ServiceNow experience to join their dynamic team. This role offers a unique opportunity for a skilled and delivery-focused project manager to work in a fast-paced environment alongside developers, scrum masters, and technical consultants. The successful candidate will bring strong experience managing IT project delivery, stakeholder communication, financial reporting, and vendor management. Responsibilities Manage delivery of IT work packages as part of the wider programme, reporting progress to the Portfolio Manager Ensure IT deliverables meet agreed standards of quality, time, and cost as outlined in work package definition documents Oversee end-to-end IT delivery, from acceptance of requests to project close … down Control project scope and manage changes effectively Monitor overall progress and take corrective action as needed Lead delivery teams and manage third-party vendors or partners Identify, log, and manage risks, assumptions, issues, and dependencies Communicate effectively with business unit project managers and delivery partners Ensure outputs meet service acceptance standards and secure appropriate sign-off More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our … services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still growing at … customer success through exceptional support. • Prioritise effectively, identifying and resolving root causes of recurring issues. • Demonstrate expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control More ❯

enough to steer through complex issues to ensure circuits are handed over in a timely fashion. Keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery. Ensure timely service delivery, and adherence to service level agreements (SLAs). Responsibilities Responsible for managing customers through … in a timely manner. Ensure Customer Deliver Dates are prioritized Essential Experience • Analysis, organisation, and planning skills • Excellent communication skills (written and verbal) • Self-motivated and driven to meet service objectives and targets • Enthusiastic and highly motivated with an eye for detail • Able to liaise and interact effectively with management, technical teams, and customers • Ability to listen, empathise and … or portals Knowledge of telecoms industry fibre broadband products and services Benefits • £25,000 - £26,000• 25 days holiday plus bank holidays• Birthday and work anniversary off • Death in service• PensionImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and More ❯

Helpdesk Administrators to join a busy facilities management team based in Warrington. You'll be part of a supportive helpdesk environment responsible for coordinating maintenance requests and ensuring efficient service delivery for a portfolio of public sector sites. This role would suit someone with previous experience in facilities coordination, service desk support, or property maintenance administration. It … with the potential for long-term or permanent opportunities. Key Responsibilities Manage work orders from start to finish, including scheduling and coordinating planned and reactive maintenance tasks. Accurately log service requests, incidents, and complaints, ensuring correct classification for reporting and trend analysis. Monitor, update, and escalate work orders to meet agreed service levels. Raise purchase orders and liaise … with external suppliers to ensure timely service delivery. Maintain a strong understanding of facilities management systems (e.g. Maximo or similar). Stay informed of contract updates and share information with colleagues. Resolve customer issues professionally in line with internal procedures. Support additional projects and contracts as needed. Candidate Requirements Essential: Experience in a facilities management, helpdesk, or customer service More ❯

educate them on our products, and turn them into long-term satisfied customers. Excellent Collaborator You will be working closely with our Head of Sales – Enterprise & Maritime, Solution Engineer, Service Delivery Coordinator, Procurement Manager, Sales Coordinator, Finance, and third-party business partners about technical product presentations and presales briefings that will equip you when meeting customers. If you More ❯

Together, the two businesses offer a rich, complementary set of services to customers globally, including industry leading software verification solutions and, excitingly, a cloud resilience proposition: Escrow-as-a-Service (EaaS). As a combined business, IPM and our Escode division are now the market leader in software resilience services globally. Together we remain committed to investing in helping … by removing roadblocks, creating strategies and tactics for the team to achieve its goals. Key accountabilities Manage and provide leadership to the current assigned sales by focusing on the delivery of sales targets measured on a monthly, quarterly, and yearly basis. Active pipeline management, accurate sales forecasting, KPI reporting and behind the scenes and in front of the customer … and new logos via both inbound and outbound marketing lead generation, social selling, networking and direct sales techniques to achieve desired result. Work together with Marketing and Operations/Service Delivery to promote and support Total Customer Satisfaction Skills We require an individual with proven experience in: Experience in recruiting, developing and coaching new sales team members inc More ❯

track issues accurately using internal tools Advise users on fault resolution and system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery Assist in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required More ❯

the legal technology and innovation team, the main purpose of this role is to assist the lawyers in adopting new, innovative tools and solutions to improve and enhance legal service delivery. Main Responsibilities: Building strong relationships with lawyers across the firm. Creating and delivering engagement plans. Aligning initiatives with the strategic goals of the firm. Participating in meetings and More ❯

ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply chain. To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and … to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management. To develop and maintain a good understanding of the core Maximo application, mobile andscheduling systems, the facilities management services provided to clients, client systems and all relevant process and procedures. To identify and More ❯

strong relationships with clients. Identifying and executing upsell opportunities across your accounts. Acting as the main point of contact for your clients. Collaborating with internal teams to ensure excellent service delivery. Providing regular updates on account performance and growth opportunities. What We’re Looking For: Proven experience as an Account Manager in a tech sales environment. (Tech sales experience More ❯

strong relationships with clients. Identifying and executing upsell opportunities across your accounts. Acting as the main point of contact for your clients. Collaborating with internal teams to ensure excellent service delivery. Providing regular updates on account performance and growth opportunities. What Were Looking For: Proven experience as an Account Manager in a tech sales environment. (Tech sales experience is More ❯

a highly organised and proactive Sales & Provisioning Coordinator to join our team. This is a key role in ensuring a smooth customer journey — from initial sales proposals through to service delivery. This role provides vital coordination and administrative support across sales, provisioning, and project delivery functions. Acting as a key link between internal teams, suppliers, and customers, the … Sales & Provisioning Coordinator ensures smooth communication, accurate order management, and exceptional service from quotation to project handover. The role is fast-paced and varied, requiring strong organisational skills, commercial awareness, and the ability to manage multiple priorities with accuracy and professionalism. Roles and Responsibilities Support the sales, technical, and project teams with day-to-day coordination and administrative activities … Liaise with suppliers to obtain pricing, place orders, and manage the procurement process through to delivery Maintain clear and proactive communication with customers throughout the pre-sales and provisioning stages until project handover Act as the first point of contact for incoming customer calls, emails, and general enquiries, directing them to the appropriate teams where required Prepare and maintain More ❯