12 of 12 Service Delivery Jobs in Warrington

Join Capita Public Service as Finance & Procurement Service Lead Capita is seeking an experienced Finance & Procurement Service Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across … solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing Finance & Procurement services for a major transformation programme? Apply now and help shape the next generation of service excellence ...

TechOps Lead Who We Are AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always leave a legacy … TechOps Lead to manage and inspire a team of five TechOps and CloudOps Engineers. This individual will be the key interface between the IT service delivery team and our internal stakeholders, focusing on fostering strong relationships and driving excellence in all aspects of IT Service Management (ITSM ...

Join Capita Public Service as a Senior Finance Functional Analyst Capita is seeking an experienced Senior Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused … delivering high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita's Finance service design, ensuring alignment with client requirements and Capita's solution capabilities. You'll work closely with a team of Functional Analysts & SMEs, contribute ...

environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues ...

recruiting on behalf of a leading Microsoft Partner seeking a highly skilled Service Director to oversee service delivery operations across their Dynamics 365 practice. This senior leadership role requires strong leadership expertise within the Microsoft Dynamics sector, ideally with Dynamics 365 Business Central (BC) and/… Dynamics 365 Customer Engagement (CE/CRM), as well as proven experience managing high-performing service teams in a consultancy or partner environment. Key Responsibilities Lead and manage the Service department for a growing Microsoft Partner. Oversee delivery, optimisation, and support of Dynamics ...

adoption and governance, supporting the introduction of new digital services, and helping organisations build resilience and adaptability. You'll collaborate closely with product managers, service designers, user researchers, business analysts, technical leads, and senior stakeholders. Your role is to ensure that change isn't just designed but successfully adopted … difficult conversations and resistance, helping teams find common ground Transformation Domains Have experience supporting organisations to adopt new ways of working such as agile delivery, product management, or DevOps practices Understand the organisational implications of digital transformation and can help organisations prepare for and adapt to new technologies Have ...

recruiting on behalf of a leading service provider in the utilities industry for an experienced Digital Transformation Lead to strengthen their team. This role is based in Warrington. Benefits Personal Development Plan Career development opportunities Supportive company culture Competitive salary Digital Transformation Lead role: Seeking a visionary Digital Transformation … integration of digital technologies within the Asset, Surveying & Inspection (AS&I) division. This pivotal role serves as a catalyst for change, bridging traditional field service operations with innovative digital solutions. Responsible for leading initiatives to modernise core systems, optimise workflows through automation and data analytics, and drive a cultural ...

working across multiple customer projects at enterprise scale. Key Responsibilities Deliver pre-sales activities including product demonstrations, PoCs and proposal support. Lead the technical delivery of solutions from assessment and design through to implementation, training, handover and post-deployment support. Support project management, service delivery and sales … dedicated SAM consultant role, solid licensing knowledge is essential). Advise customers on deployment requirements and best practices. Manage multiple customer assignments simultaneously, ensuring delivery within agreed timescales and budgets. Identify risks or issues and escalate appropriately to ensure timely resolution. Develop deep product expertise and support the creation ...

remote services to new and existing customers including software configuration, onboarding, and training Engage with customers to quickly resolve high priority issues impacting their service delivery Track new bugs, new product releases, and security vulnerabilities and proactively notify customer of any changes that may impact its environments. Will … processes used in large organizations that are typically integrated with Privilege Access Management solutions Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc. is a big plus Experience leading large, transformational technology projects that cross typical enterprise silos Experience addressing significant technical ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

conception to launch. The successful candidate will work closely with the wider product team to execute the product strategy, roadmap and feature set, ensuring delivery is aligned with company goals and market needs. This role will own the logistical planning and ensure timely delivery of roadmap items within … agreed scope. The successful candidate will enable a clear path to delivery of not only the technical work on the product but the collateral surrounding the product, including thorough sales enablement materials. The role demands a strong strategic thinker with technical acumen, communication skills and a drive for successful ...

hours/week) We are a UK-wide provider of industry-leading fire and security solutions. Known for our technical excellence and dependable service, we protect everything from homes and retail premises to schools, hospitals and national infrastructure. We combine the responsiveness of a local team with the backing … ongoing training and the chance to develop your career in a business that values expertise. Responsibilities include but not limited to: Carry out the service, repair and maintenance of fire alarm systems, emergency lighting, intruder alarms, CCTV and access control systems Diagnose faults and resolve technical issues quickly, safely ...