17 of 17 Service Delivery Jobs in Warrington

work, a great place to be a customer" Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

long-term partnerships that genuinely make a difference. As we continue to strengthen our AMS capability, we're looking for a Senior/Lead Service Delivery Manager to take ownership of service excellence across our customer portfolio and help shape the future of our managed services offering. … enjoys working with senior stakeholders, and wants to lead from the front helping mentor and develop lesser experienced SDMs. As our Senior/Lead Service Delivery Manager, you'll be the strategic heartbeat of our AMS customer relationships. You'll ensure services are delivered flawlessly against SLAs, while ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise … control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery … allocation to internal teams or term contractors Act as the day-to-day point of contact for customers on all break/fix and service-related issues. Working with the operational Build team to coordinate site access, materials, and scheduling for corrective works, ensuring maximum efficiency ...

centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform -supporting system use, troubleshooting issues, and ensuring smooth and timely ticket … resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based with my client in Liverpool so you must be able to have ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

drive a dual-focused category strategy - delivering value to internal stakeholders through smart investments in enabling technologies, while simultaneously ensuring robust, cost-effective service delivery for client-facing solutions. Key Responsibilities: Develop and own the global category strategy for Technology Services, covering both internal IT project spend (OPEX … external delivery-related services (COGS). There will also be CAPEX spend to manage and advise on. Manage sourcing and commercial negotiations for a wide array of services including consulting, managed services, cloud platforms, and integration partners Collaborate with finance and business leaders to align category strategies with global ...

support available to lead an easier (financial) life This programme will streamline how our organisation works every day—connecting finance, people, operations, and service delivery—so our colleagues can focus on what counts most: supporting people to live the Best Lives Bolder. … delivery: Own system integration, data migration, process redesign, configuration/customisation, testing, and comprehensive change management—ensuring user adoption with minimal disruption. Governance & risk: Establish robust programme governance, enable clear decision‐making, and proactively manage risks, issues, and dependencies. Continuous improvement: Embed learning loops, track and realise benefits ...

000+ users, 20+ sites). 3+ years' team leadership experience, including managing complex workloads and delivering large-scale projects. A strong background in service delivery, including managing relationships with third-party suppliers. Up-to-date understanding of data protection, information security, and information governance. Exceptional interpersonal and customer … application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage a team of clinical application specialists, providing ...

risk allocation to achieve balanced and competitive contract outcomes. Assist in shaping contract frameworks and performance mechanisms that drive supplier accountability and measurable service delivery. To be considered: Procurement Manager/Category Manager with deep IT/Technology category experience. Proven record of successfully delivering high value, complex ...

opportunity for an IT Support Assistant to join its busy IT team. This role will involve providing an efficient and reliable administration and support service to the IT team and the wider company of circa 290 co-owners across our 15 locations in the UK and Ireland. The ideal … Team including administration, hardware, software and IT queries. The ability to actively manage your own workload, meet deadlines and deliver a consistently high-quality service is essential. You will also have opportunities to work in other areas of IT including SharePoint, system administration, and other project work. The role ...

business is a forward-thinking organisation dedicated to delivering exceptional service and continuous innovation for our business clients. As we scale, we are seeking a dynamic Head of IT & Telephony to lead our technology operations and ensure our infrastructure is robust, secure, and positioned for the future growth … Responsibilities Own the architecture, resilience, and availability of our telephony platform. Lead and develop the IT & Telephony team, ensuring high performance and strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue ...

running of the business. You will work closely with the Sales and Client Success teams to ensure smooth client onboarding and efficient delivery of services. This role is ideal for someone who is highly organised, detail-oriented, and eager to learn about operational processes within a growing company. … Success teams to ensure an efficient and professional handover. Help the Member Experience team troubleshoot and track member issues, maintaining a strong focus on service quality and customer satisfaction. Work with the Technology and Information Security teams to report, track, and escalate technical or operational issues appropriately. Process ...

Location: LIVINGWAY HQ Manchester Summary: LIVINGWAY is accelerating its technology transformation and embedding artificial intelligence across operations, resident experience, performance management, and service delivery. We are seeking an experienced, forward-thinking AI Architect to design, implement, and oversee our AI ecosystem across property management, BTR operations, customer service ...

growth business that's redefining how organisations deliver payroll and HR transformation projects. Role Overview As an Implementation Consultant, you will lead the successful delivery of payroll and HR system implementations for UK clients across a range of modern HCM platforms. You'll collaborate closely with clients to gather …/payroll teams. Maintain clear, proactive communication with stakeholders throughout each project. Stay current with HCM best practices and product developments to continuously enhance service delivery. Skills & Experience Required Proven experience implementing Payroll &/or HR (e.g. Workday, SAP, Oracle, ADP, UKG, Dayforce, or similar). Strong ability ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role Summary: The VP, Product Management – Connectivity and Voice … addressing, SIP Trunking. Job Scope: This role collaborates with various departments at GTT, to include, but not limited to network operations, engineering, systems, and service delivery. Duties and Responsibilities: · Build vision and roadmap for the connectivity and voice services product lines to maintain a scalable and sustainable business. · Develop ...

executing sales strategies, cold-calling and networking to generate leads, presenting solution demos, negotiating contracts, and collaborating with internal teams to ensure smooth service delivery. The role requires strong communication skills, a "hunter" mindset, a deep understanding of IT services and their business benefits, and the ability to manage … stages of the sales cycle, including lead generation, qualification, solution presentation, proposal development, and negotiation of contractual terms. Collaboration: Work closely with pre-sales, delivery, marketing, and other internal teams to ensure that the solutions presented can be effectively delivered and that the client receives a positive experience. Forecasting ...