5 of 5 Service Delivery Jobs in Warrington

working across multiple customer projects at enterprise scale. Key Responsibilities Deliver pre-sales activities including product demonstrations, PoCs and proposal support. Lead the technical delivery of solutions from assessment and design through to implementation, training, handover and post-deployment support. Support project management, service delivery and sales … dedicated SAM consultant role, solid licensing knowledge is essential). Advise customers on deployment requirements and best practices. Manage multiple customer assignments simultaneously, ensuring delivery within agreed timescales and budgets. Identify risks or issues and escalate appropriately to ensure timely resolution. Develop deep product expertise and support the creation ...

remote services to new and existing customers including software configuration, onboarding, and training Engage with customers to quickly resolve high priority issues impacting their service delivery Track new bugs, new product releases, and security vulnerabilities and proactively notify customer of any changes that may impact its environments. Will … processes used in large organizations that are typically integrated with Privilege Access Management solutions Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc. is a big plus Experience leading large, transformational technology projects that cross typical enterprise silos Experience addressing significant technical ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

hours/week) We are a UK-wide provider of industry-leading fire and security solutions. Known for our technical excellence and dependable service, we protect everything from homes and retail premises to schools, hospitals and national infrastructure. We combine the responsiveness of a local team with the backing … ongoing training and the chance to develop your career in a business that values expertise. Responsibilities include but not limited to: Carry out the service, repair and maintenance of fire alarm systems, emergency lighting, intruder alarms, CCTV and access control systems Diagnose faults and resolve technical issues quickly, safely ...

blends technical expertise, strategic thinking and operational insight. You'll work closely with contract and operational teams, helping to shape how CAFM systems support service delivery, compliance and efficiency across our Workplace Solutions estate. Your Day To Day Will Include Leading improvements and development of Kier's CAFM … will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history ...