Jobs 1 to 15 of 45

Service Transition /Introduction / Project M( Managed Services)

City, London -
Global Technology Solutions Ltd
As a Service Transition Manager / Project Manager you will be responsible for Project managing the on boarding of new or significantly changed Managed Services from point of Service Design, to handover in to live Operational Service Delivery... * Deliver all Service Transition Projects in line with our client best practice methodology (...
Salary: £45000 - £50000 per annum + ben
Posted: 5 days ago

Client Relations Service Manager - Global IT Solutions - ITIL

City of London -
Claremont Consulting Limited
Client/Customer Service Delivery Manager - Up to £55,000 + benefits - Central London - Permanent - Global Financial IT Solutions Organisation - ITIL. Client Service Manager, Client Service Delivery Manager, Customer Service Manager, Account Manager, Voice Recording, VOIP, Data, Banking, Banks, Finance, Financial Services, ITIL, Client Facing. In this role the Customer Service Manager...
Salary: £50000 - £55000 per annum + excellent benefits & package
Posted: 11 days ago

Business Analyst

City of London -
Real Staffing
The Business Analyst position is fashion based in Multi-channel so past Business Analysis experience within in store Multi-channel Retail and is extremely relevant and essential.Operational experience including putting in dispatch improvements/fulfilment systems is also beneficial and will be necessary in the role. Other preferred Business Analyst...
Salary: £45000 - £50000 per annum + competitive
Posted: 27 days ago

Technical project Manager (Investment banking)

City of London -
Hays IT - Uk Posting account
Technical Project Manager currently required on a Contract basis for a London based Tier One Investment Bank. The successful candidate will have: * Extensive experience with project management within an investment banking environment.
Rate: £500.00 - £600.00 per day
Posted: 18 days ago

Customer Services Manager

City, London -
SCC
Assist the CSD to achieve the operational Level Agreement with Service Delivery in order to consistently hit the service level agreement to the customer... - Continuously developing professional skills through personal development programmes and coaching... Skills, Knowledge & Experience; - Three years of success in an IT Client Management / IT Service Delivery role,...
Posted: 18 days ago

Project Manager - Mobile Devices

City of London -
Hays IT - Uk Posting account
Has current (and, where relevant, accredited) knowledge of * A recognised project delivery method (such as PRINCE), TfL's CIMM delivery method and general ITIL service management principles; * A recognised business and people change method (such as PCI); * TfL's policies, management structure and business objectives; and * The relevant national and...
Rate: £500.00 - £540.00 per day
Posted: 23 days ago

Infrastructure Engineer

City of London -
Hays IT - Uk Posting account
Experience with: Enterprise mobile management tool Wintel experience, Websense, Radius Citrix Word sharefile PKI - public key infrastructure Key Accountabilities * Accountable, as required and as assigned by the Team Leader, for executing IM support activities for fault resolution in any of the following areas: o Live defect tracking/monitoring o Customer...
Rate: £430.00 - £460.00 per annum
Posted: 26 days ago

Analyst/Report Developer BOXI

City of London -
Hays IT - Uk Posting account
Candidate will be required to lead engagements for BOXI, develop universes, report specifications, visualisation interfaces and report schedules Skills, Knowledge and Experience * Expert knowledge of Business Objects R3 / R4 (must have) * Experience of BOXI administration and architecture would be a plus * Experience of complex universe design and best practices (must...
Rate: £400.00 - £460.00 per day
Posted: 12 days ago

Service Delivery Manager (Perm or Contract)

City of London -
Ortolan Group
Managing the service delivery against SLA targets for specific clients... SLA definition, service monitoring and service reporting... Ensure the proper use of software tools in executing daily live services task for example JIRA, Wikis, Sharepoint and knowledgebases... Broad range of technical skills (including enterprise level applications) Business domain knowledge from...
Salary: £50000 - £60000 per annum + Bonus
Posted: 25 days ago

Business Analyst

City of London -
Claremont Consulting Limited
Strong stakeholder management and communications skills are essential... * Excellent knowledge of business analysis methodology. * Good understanding of process design and implementation including good knowledge and experience of ITIL and incident management processes. * A basic understanding of Information Security, for example, application-level security, encryption, SSL, vulnerabilities etc... * Knowledge of IT...
Rate: £225 - £250 per day
Posted: 10 days ago

Application Delivery Analyst

City of London -
Hays IT - Uk Posting account
Senior Application Analyst - Transport for London Moblie application background - Tablets, IOS, IPad, Iphone, Blackberry. Deployment 2nd and 3rd line support Written maintainence Role Purpose Responsible, in line with the ITIL framework, for the provision of tier 2 and tier 3 service for TfL's live environments ensuring that all services...
Rate: £430.00 - £460.00 per annum
Posted: 24 days ago

Helpdesk

City, London -
Vadis People
To maintain a high degree of customer service for all support queries and adhere to all service management principles... Troubleshoot basic network issues such as Wi-Fi, and network cable issues (patching) Manage updates to all parties with Incident/Requests statuses until resolved... Active Directory knowledge - Administer User accounts, reset...
Rate: £0 - £15 per hour
Posted: 3 days ago

Operational Duty Manager/Incident Manager - Finance

City, London -
Harvey Nash plc
Operational Duty Manager required for a leading financial services organisation to identify any changes to service, to minimise impact to business and to ensure the Major Incident Management process is implemented seamlessly and consistently for all potential and actual impacts... *Cover business hours starting in Asia Pacific and finishing at...
Salary: £50000 - £65000 per annum + bonus and benefits
Posted: 5 days ago

Application Support / Technical Business Analyst

City, London -
Connectus
Working within a team of Application Service Delivery Analysts, be accountable, in line with the ITIL framework, for the provision of tier 2 and tier 3 service for our clients' live environments and Pre-Production environments... Provide technical leadership in a predominantly Windows based environment with .Net based Applications. This...
Rate: £413 per day
Posted: 5 days ago

Principle Consultant - Ref 1177

City, London -
BELL MICROSYSTEMS LTD
Combining our core permanent staff with a mix of contractor/associate skills, every customer engagement is underpinned with a professional Service Delivery Manager or Project Manager responsible for the delivery of predictable outcomes within a flexible commercial framework... Ensure customer service delivery adheres to documented agreements and Statement of Works.....
Salary: Competitive
Posted: 19 days ago