Jobs 1 to 15 of 51

Service Manager - ITIL / ISO20000 / Service Delivery

City, London -
4it Recruitment Ltd
In this customer facing role, you will be responsible for the service delivery to customers within an ITIL framework. As a Service Manager you will be responsible for developing working relationships with customers to understand and improve the service delivery to the client base... Strong background in Service Management. Experience...
Salary: Up to £45k
Posted: 7 hours ago

Service Delivery Analyst

City, London -
I3
Service Delivery Management - Management Information Reporting - Continuous Service Improvement -Problem Management - Strong Excel - KPI/SLA Tracking - Service Management - ITIL... I am currently recruiting a Service Delivery Analyst for our client, well-respected London based commercial insurer... Responsible for creating and analysing all Service Management reporting to include day-to-day...
Rate: £380 per day
Posted: 2 days ago

DV Cleared Service Delivery Manager

City of London -
Capita - ITMS
The successful candidate will be creating or amending any SLA's/OLA's required to support the changing support model, ensure the new support model works seamlessly with new embedded managed services and hold checkpoint meetings with business managers and work package owners and report on success of any progress...
Rate: £450 - £550 per annum
Posted: 10 days ago

IT Service Delivery Manager

City of London -
Argyll Scott
Key areas we are looking for: Experience and a strong understanding of IT Service Management (ITSM) Practices, particularly for: Incident Management. Problem Management. Change Management... Experience of working in an ITIL environment. Supplier and Stakeholder Management. Disaster Recovery planning, testing and execution. Supporting a Windows based server and desktop environment.
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago

IT Service Delivery Analyst - London

City, London -
Fruition IT Resources Limited
Fruition IT is working with a leading social software house based in London who are looking to hire a Service Delivery Analyst to either work in London at the co-working office or from home. The Service Delivery Analyst will manage the allocation of support tickets (change requests from clients);...
Salary: £30000 - £40000 per annum + Bens
Posted: 3 days ago

Service Transition Manager, ITIL, Release

City, London -
Aston Carter
Service Transition Manager, Service Delivery Manager, ITIL Expert, Release and Change Management, Configuration, Agile, IT Service Improvement. My client, a top tier Investment Bank, is looking for an experienced Service Transition Manager or Service Delivery Manager certified in ITIL frameworks (ideally to Practitioner Level) and a proven understanding of high...
Rate: £500 - £600 per day
Posted: 6 days ago

Service Delivery Analyst/ Service Management Analyst-ITIL- City

City, London -
I3
Service Delivery Analyst - ITIL - Incident Management - Problem Management - Change Management - Service Improvement. A well-respected London Market Insurer seeks an experienced Service Delivery Analyst with ITIL v3 certification, strong knowledge of Incident/Problem/ Change processes and a minimum of 3 years in a Service Management role to join their City...
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: 2 days ago

Service Delivery Manager - London - £50K-£60K

City, London -
Deerfoot IT Resources Ltd
A major force in the world of publishing & media services, providing publishing, document and information services to a large number of organisations in the UK, they are currently looking to recruit a Service delivery manager. The Service Delivery Manager (SDM) has responsibility for Service Management within the Public Sector business...
Salary: £50000 - £60000 per annum
Posted: Yesterday

Infrastructure Project Manager (Banking)

City of London -
Hays IT - Uk Posting account
Proven people management skills * ITIL Service Delivery qualification is desirable * Project Management skills * Excellent communication skills * Leadership skills and ability to drive for delivery * Provide IT infrastructure leadership and expertise to organization The successful candidate must have a background and understanding of Technical Infrastructure and a background in successfully delivering...
Rate: £60000.00 - £80000.00 per annum + benefits
Posted: 2 days ago

IT Service Desk Manager – Retail – Londn, £35,000 - £45,000

City of London -
NFP Group Ltd
IT Service Desk Manager required improving the service delivery of the IT Service Desk and Application Support teams for a UK wide successful company. Your role will be to manage the Service Desk and improve their performance of providing support to over 2000 IT users, using ITIL, across multiple sites...
Salary: £35000 - £45000 per annum
Posted: 14 days ago

Director of Service Management

City of London -
Interquest - IQ ESM
A global client is looking for a Director of Service Management to be leading figure with extensive experience in leading, developing and assuring a high level of service within Service Management... Key responsibilities include: *Cross functional management - Direct and indirect influence over entire Service Management Lifecycle. *Responsible for effective collaboration...
Posted: 15 days ago

1st Line Service Desk Analyst

City of London -
Interquest - ITQ Financial - Tunbridge Wells
My client is one of the leading global law firms are looking for a Service Delivery Analyst... The Service Delivery Analyst performs the responsibilities of the Technology Support Centre function on a rotating working pattern of 12.5 hour shifts, averaging 3.5 shifts (38.5 working hours, excluding 1...
Salary: £38000 per annum
Posted: 21 days ago

EMS/QMS Officer

City, London -
Eligo Recruitment Ltd
Working for a leading software development company, based in EC1, the QMS/EMS Officer will provide internal operational quality and environmental management support to the organisation, acting as a subject matter expert to meet the requirements for maintaining standards, policy and governance. This will address the organisations contractual obligations to...
Salary: £27500.00 per annum
Posted: 6 hours ago

Project Manager

City, London -
Certes Computing Ltd
Role - IT Applications Project Manager (SaaS Cloud Solutions and Office365) Location - London Contract - 3 months... Knowledge & skills required; * Project experience with SaaS - cloud solutions. * Project experience with Office365... data warehousing, etc... * Some experience of operational service delivery, in an IT service management environment/ITIL framework. * Knowledge of Programme Management Office...
Posted: 2 days ago

Business Systems Analyst - Finance Systems (CODA)

City, London -
Westek Recruitment
Specifically CODA?... Experience and Qualifications: Detailed Financial experience and system knowledge essential, preferably: o CODA knowledge to a high level (Version 11 upwards). o COGNOS knowledge to a high level (Version 8 upwards)... In depth understanding of the principles, methods, techniques and tools of change process management and their relationship...
Posted: 6 days ago