Jobs 1 to 15 of 69

Customer Services Manager

Bracknell, Berkshire -
SCC
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Salary: £45,000 per annum
Posted: Yesterday

Service Delivery Manager

Surrey -
set2recruit
An opportunity for an ITIL certified, customer focused Service Delivery Manager has arisen working for a leading IT Security Consultancy. This is a great opportunity to join a growing part of the business, where you will be responsible for: - Delivering services using ITIL aligned processes and produces to multiple customers -...
Salary: From £40,000 to £50,000 per annum
Posted: 5 days ago

Service Delivery Team Lead - Leading Global Future Tech!

High Wycombe, Buckinghamshire -
Understanding Recruitment
We are currently looking for an ambitious hands on Service Delivery Team Lead with hands on SQL and IP Networking skills to join our industry leading and growing client based out of their head offices in High Wycombe, Buckinghamshire. As the Service Delivery Team Lead you will work alongside the...
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday

Service Manager - ITIL, AWS, Agile

Oxford, Oxfordshire -
Mercator IT Solutions
This role ensures that their assigned portfolio delivers value to its customers from its service delivery... Responsible for all production solutions in their portfolio, ensuring they are: operational (meet agreed tiered hosting commitments), have clear documentation, have the necessary data setup in Service Management systems (eg Service Now) and adhere...
Posted: 5 days ago

Service Manager, Content and Data, Publishing

Oxfordshire -
Haybrook IT Resourcing Ltd
The successful Service Delivery Manager will be going in during a period of transition and will be responsible for Services Managed including In-House and Software as a Service, and understanding the problem area... * Major incident and problem management... * Tweaking the current ITIL Environment. * Leading other Service Managers, Service Delivery...
Rate: Up to £450 per day
Posted: 3 days ago

Service Delivery Manager, ITIL, Hampshire

Basingstoke -
The People Network
Service Delivery Manager, Customer Service Manager... IT company that are well known in the retail space are looking for a Service Delivery Manager to join their team... Having previously worked with an external client you will have strong knowledge of customer service manager / service management and a strong understanding of...
Salary: £40000 - £60000 per annum + benefits
Posted: 14 days ago

Service Manager/Service Delivery

Reading, Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced Service Manager/Service Delivery Manager to join a fantastic company based in Reading Berkshire. Essential requirements for a Service Manager: - Proven Service Delivery experience in the Telecoms or IT industry... - Have the ability to quickly to grasp the technological architecture that underpins...
Salary: £52000 per annum
Posted: 6 days ago

Systems Service Manager/Service Delivery Manager

Oxfordshire -
Experis Ltd
Our client is looking for an experienced Information Systems Service Manager/Service Delivery Manager to lead IT Service delivery within the UKs largest engineering support services organisation. Based in Oxford this role is responsible for all service support and service delivery to ensure business needs and contract requirements are achieved,...
Salary: £55000.00 - £60000.00 per annum + Car Allowance
Posted: 6 days ago

Service Delivery Manager (ITIL)

Portsmouth -
Bluefire Consulting
Role: Service Delivery Manager (ITIL) Location: Whitley... We are looking to recruit a Service Delivery Manager (ITIL), ideally from an IT or telecoms background... Must have ITIL experience and Prince 2 is also preferable... *Proactive management of the service boards to ensure workflow is prioritised and in line with customer...
Salary: £28000 - £34000 per annum + Excellent Benefits
Posted: 14 days ago

IT Service Desk Manager

Crawley, West Sussex -
Connectus
The strategic aspect of the role requires you to align the various levels of ITIL maturity in the areas of your jurisdiction, getting these tied into a specific strategy for the various platforms... ***Primary Duties/ Responsibilities:*** As the IT Service Desk Manager you will establish and maintain process and procedure...
Salary: £64000 per annum + Benefits, Bonus, pension
Posted: 4 days ago

IT Service Delivery Manager - RBI Media (FTSE100 Elsevier Group)

Sutton, Surrey -
Reed Business Information Ltd
Service Delivery Manager for Enterprise Infrastructure and Support Estate... The Service Delivery Manager Role... Assist the Head of Service Delivery in establishing and maintaining a Technology risk management process and framework... Qualified to at least ITIL Foundation level... Desirable Skills: Familiarity with technology risk management and process. Familiarity with Business...
Salary: From £40,000 to £50,000 per annum + 29 days + share ops scheme + pensi
Posted: 13 days ago

Service Assurance Manager

Milton Keynes, Buckinghamshire -
BAE Systems
This is a busy and varied role which will enable you to work very closely with the customer, establishing and maintaining strong working relationships with Service Delivery Managers and Tower Service Managers... Carrying out Supplier Management and conducting monthly service reviews with suppliers to ensure that contracts with suppliers are...
Posted: 13 days ago

Operations Manager UK Service Centre

Milton Keynes, Buckinghamshire -
ComputaCenter
This person needs to be a smart experienced IT Service Delivery professional... They will operate day to day out of the Computacenter Milton Keynes office; they may well be required to travel within the UK from time to time. This is a management role coupled with management responsibility and accountability,...
Salary: benefits scheme
Posted: 5 days ago

Customer Services Manager

Basingstoke, Hampshire -
SCC
Assist the CSD to achieve the operational Level Agreement with Service Delivery in order to consistently hit the service level agreement to the customer... - Continuously developing professional skills through personal development programmes and coaching... Skills, Knowledge & Experience; - Three years of success in an IT Client Management / IT Service Delivery role,...
Salary: From £40,000 to £60,000 per annum Plus Car + Bonus
Posted: 12 days ago

2nd Line Desktop Analyst

Milton Keynes, Buckinghamshire -
ComputaCenter
The successful candidate will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter's customers, including problem investigation, support documentation and technical coaching... To progress / close incidents to a satisfactory conclusion on the incident management system. To liaise with Team Leader / other...
Salary: Competitive
Posted: 14 days ago