1 to 25 of 122 Service Delivery Jobs in the South East

Support Desk Delivery Manager Location: Ringwood, Hampshire, BH24 3FW + hybrid home working. Salary:?£35 - £45k, DOE + profit share and benefits Contract: Fulle time, Permanent Hours:?37.5 hours per week The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual … including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Join us as a Support Desk Delivery Manager Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on … site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We more »

I am working with a well known Fintech client of ours ready to expand their senior team looking for a new Head of Service Delivery, this candidate will be responsible for the day to day running of operations along with the delivery of IT services. This Head … of Service Delivery will Lead and manage the internal IT Service Delivery teams through performance management, coaching, mentoring, and day-to-day direction whilst being responsible for the production and implementation of all necessary local IT policies and procedures. We are looking for someone confident with … parties. Bonus points for candidates with experience managing multiple teams in financial services using the Microsoft technology stack! We’re seeking a Head of Service Delivery that is able to demonstrate skills/knowledge such as; Proven record of managing multiple teams, and experience working in a complex more »

Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through … the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service … Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of more »

IT Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation. Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of services in line with the organisations goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements. The right person will have a good mix of: Service delivery or operations management more »

who want to progress and develop their career in a fast-paced tech company. Role DescriptionWe are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients.It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically looking … to the relevant teams internally. Career ProgressionThis role offers a clear career path for growth within the organisation. The progression is as follows:1) Service Delivery Analyst (Current Role):Focus on mastering onboarding clients and client supportDevelop expertise in the onboarding process and day-to-day use and more »

Overview: Are you a visionary leader with a passion for delivering high-quality clinical services? Our client is seeking a dynamic and experienced Clinical Service Delivery Manager to lead their clinical team and drive excellence in patient care. If you have a proven track record of leadership, strategic … dedicated to delivering exceptional care and support to our clients and patients. They are committed to ensuring the highest standards of clinical excellence and service delivery in all aspects of our operations. If you are a dedicated healthcare professional with a passion for delivering exceptional clinical services and … driving operational excellence, we invite you to apply now! Responsibilities: Clinical Service Oversight: Collaborate closely with the senior management team to ensure all clinical elements of contracted services are met. Take responsibility for ensuring that our clinical team, both in-house and contracted clinicians, deliver services of the highest more »

Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International’s key Managed Print Service customers. The agents on the desk will act as the first point of contact for these customers, essentially representing Lexmark and its core values. The … ESD agents are expected to maintain a high level of customer service for all support queries and adhere to all service management principles. The role is based in Maidenhead where you will join a friendly, but focused IT support team. The ESD is a 7 day a week … operation and so there will be some weekend and bank holiday work on a rota basis. The Role Receiving, logging and managing requests for service from Managed Print Service customer Help Desks via the customer’s internal call management system 1st and 2nd line support- troubleshooting IT related more »

Service Delivery Analyst – 24x7 shifts - Portsmouth - £45,000 My Global Infrastructure consultancy client are currently recruiting for an Service Delivery Analyst to coordinate the Command Center and Technical Teams for problem determination and recovery, Identify and implement and service improvements. Core Responsibilities: Technical Management of … live services. Coordination of Command Center and Technical Teams for problem determination and recovery Identify and implement service improvements. Own and drive all service incidents through to service recovery. Planning and Implementation of weekend maintenance period tasks Manage change activity on live services. Participate in 24/… to the wider Command Center Team. Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center Required Experience: Service Level Management (Incident, Problem and Change Management) Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) Experience in an Operations more »

such, a really exciting opportunity for an experienced Security Operations Manager has arisen within our business. This role is key to ensuring seamless operational service delivery across our client portfolio. About the Role: From day one, you'll make a significant impact at GSS. As a vital member … of our team, you'll provide central support to our head office operations and oversee service delivery across multiple prestigious locations and security disciplines. You'll also develop operational plans that enhance business efficiency and productivity, ensuring that we remain at the forefront of the industry. You must … a good sense of humour. We are customer-centric in our approach to business, which has served to give us a pragmatic approach to service delivery, one that has served us well since 2010. What you'll be doing: Leading and managing our operations team to continually improve more »

Job Title: Technical Service Manager Location: Waterloo Salary: £60,000 - £65,000 We are seeking a Technical Service Manager to join a nationally recognised Engineering Service provider to work at a flagship commercial site in Waterloo. As Technical Service Manager, you will be responsible for ensuring … the successful delivery of technical services to the highest standard. You will be a key member of a successful team working closely with the customer to ensure the clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely … delivery of services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on more »

work on crucial IT projects for an enterprise scale organisation? You will be the key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you … part of the benefits package. In the role you will engage with the wider business, taking ownership of IT incident management and escalations, IT service delivery and IT project delivery. Projects are varied including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. … awareness - Hold a full UK driving license You will be part of a busy and growing IT department who are growing their IT field service delivery capability. This will give you the opportunity to build and grow both your stakeholder management and service delivery experience. If more »

Service Operations Manager £40,000 - £50,000 + £4,800 Car Allowance + Full Industry Training + Career Progression to Head of Service + 29 Days Holiday Home, Office and Field based commutable from Banbury, Oxford, Milton Keynes, Bicester and surrounding areas Are you from a Leadership or … Management background within Engineering running high performing service teams, looking to play an instrumental role in the success and growth of a bespoke service department where you will be given full autonomy to create and uphold your own service delivery function with the vision of progressing … progressing your career and having the chance to put your own stamp on the role. This company have over 40 employees and see the service function generate 15% revenue for the business, and they have the vision of growing the team to see this increase to 40% to enable more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we’d love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits … Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: Founded in 2010, we are extremely proud … important to us as when we’re aligned everything in the world feels just that little bit better, so we’re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

alignment to best practice. The Cloud Capability Lead will help shape a high performing technical capability whose focus will be delivering technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions Cloud capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transition into production. Leading, developing and evolving a Cloud Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP … Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products. If you possess a Cisco CCNA/CCNP/CCIP/CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I … Rate: £20 - inside IR35 # Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment more »

We are looking for an experienced Senior Systems Engineer (4th Line Support) from a Managed Service Provider or Profession Services background (Legal – Accounting) with a flair for tech and innovation. You will be a motivated, natural problem solver with the ability to work in a fast-paced environment. You … and manage a portfolio of high quality clients. Due to continued success, we have an exciting opportunity for an experienced candidate to join our Service Delivery team. As a Senior System Engineer you will be responsible for providing both onsite and remote technical support to our amazing client … on-year growth and always on the lookout for talented individuals to join and grow with us. We are committed to providing outstanding customer service and you will be, too. We believe that the right technology can transform a business and pride ourselves on always going the extra mile more »

integration-based technologies and services. Working closely with Architecture, Portfolio and Product Management teams you’ll help shape a high performing technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology) If you’re looking for an opportunity to lead from the front and … ll be doing Delivering strong technical leadership in advancing Group Functions integration capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools Developing and leading a high performing team, nurturing individual growth. Acting as a mentor and coach … ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transitioned into production Leading, developing, and evolving an Integration Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

Bedfordshire, Luton and Milton Keynes , and our aim is to make sure that no-one has to face a mental health problem alone. Crisis Service Delivery Manager Ref: 590 Salary: £30,225.08 per annum (plus £1,119.96 per annum for Safeguarding rota) Hours: 37.0 hours per week, Flexible … with needs of service Contract: Permanent Working base: HQ, Flitwick Area covered: Bedford, Luton, Milton Keynes and Central Bedfordshire Job Purpose This exciting role will work with the Crisis Service Development Manager to oversee the operations of the crisis services and ensure compliance with contract requirements. The post … Cafes and line managing our Team Leaders in each location across Bedford, Luton, Central Beds and MK. The Crisis Cafes are an ever-evolving service, and this role will include implementing, delivering and managing new business and identifying and executing any service improvements across the locations. Key Responsibilities more »

and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

positions in the company that are reporting into this position or that this position reports into. This position reports to:Director, Workplace Experience and Delivery Main Responsibilities and Accountabilities: Technology Development & Strategy • Provide consultancy for business initiatives that seek to utilize Digital Workplace solutions • Establish & maintain best practices and … frameworks by providing a community and support to share best practises • Ensure knowledge is well documented and maintained • Ensure communicating changes effectively and managing delivery in partnership with stakeholders across the business and I&T • Leverage network to ensure alignment by partnering with appropriate teams across I&T e.g. … appropriate support for all solutions in active pilot/early-life prior to formal handover into operations • Manage escalations and facilitate resolution via managed service providers • Manage change according to established change control procedures and work closely with the Service Management team on scheduling their release into productive more »

person with an understanding of critical thinking and effective communication skills. Working within the Team the candidate would assist in managing and resourcing the delivery of managed IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee … and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates … and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with IT Support Team to more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Cloud Computing Support Apprentice Croydon office location with Hybrid working £22,250 per annum plus Civil Service Pension Contract Type:24 Month Apprenticeship Programme Qualification:This position will be completing the Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship Were the Pension Protection Fund. We protect millions of people … to do it well, with integrity and their future in mind. Were delighted to be looking for aCloud Computing Support Apprenticeto join our IT Service Delivery team on a 24-month Apprenticeship. The position will be a customer-facing member of the team and offers an opportunity for … an individual who is looking to pursue a career within IT. The role will provide opportunities to investigate and fix IT service components and to rotate across service delivery areas on a regular basis. Reacting to challenges and cover for colleagues as necessary is an essential part more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »