4 Service Design Jobs in Edinburgh

Hybrid working £45,000 - £55,000 Basic + bonus & benefits. Are you an Experience Designer with 3 years plus experience in this field or Service Design? Do you work for an established agency or corporate business? Would you like to change your role and work for a fantastic … Your new role would be a challenging permanent opening as an Experience Designer based in Edinburgh, with hybrid working. The role will lead the design and optimization of end-to-end customer journeys to ensure a seamless customer experience, you will document and present the service design … and scaling. In addition you will facilitate co-creation workshops and discovery sessions with users, customers, and stakeholders to generate ideas and concepts for service improvement or innovation, along with conducting user research and stakeholder interviews to understand the current state of a service, pain points, opportunities, and more »

all our users. Find out more on our blog, Digital Trade. Responsibilities Your key tasks as a Senior Interaction Designer will involve: Work with service managers and programme directors to develop design concepts Potentially have responsibility across complex services Help set direction and embed good practice within teams … to understand and use Ensure that accessibility and usability are built into designs from the outset, and meet web standards and GDS/GOV.UK design principles Be an active member of the DBT user centred design community. Essential Skills and Experience You will need to have demonstrable skills … and experience of: Evidence and context-based design: design systems for use across multiple services and can identify the simplest of a variety of approaches User focus: you can demonstrate experience in meeting the needs of users across a variety of channels Prototyping: you can use a variety more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

Product Themes for the Next Generation change function. As the CPO, lead and influence the Business, taking products and services from investment decisions, into design, specification, and solution phases, all the way to operations on the ground, securing support services from other teams. Essential skills and experience: Ability to … Value Experienced in utilising a variety of agile and lean practices Desirable skills and experience: The candidate will have an awareness of Digital First Service Standards, Government Digital Services (GDS) and the Scottish Approach to Service Design Experience of Agile delivery frameworks more »