8 Service Designer Jobs in London

Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience … Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide service management environment within Education or public sector or more »

role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Service Designer LOCATION: Remote (UK) CLEARANCE: Eligable for SC Clearance Role Overview: As a Service Designer at Amber Labs, you will play … a pivotal role in shaping the service offerings provided to our clients. You will be responsible for translating client requirements into actionable designs, ensuring seamless access, fulfillment, and support for end users. Your expertise will be crucial in navigating complex service chains, where responsibilities are distributed across multiple … domains of control and various service providers. Key Responsibilities: Collaborate with clients to understand their requirements and translate them into comprehensive service designs. Design service offerings to ensure accessibility, fulfillment, and support for end users. Work in tandem with internal and external stakeholders to integrate services into more »

SC Cleared Service Designer – London/Glasgow – 12 months Digital Services, Data Gathering, Workshops, Analysis, Agile/Lean, JIRA, Confluence, GDS An opportunity has arisen working within Central Government for an SC Cleared Service Designer on an initial 12 month contract starting asap. The Service Designer will engage with cross-functional teams to visualize and define new user journeys and service processes using service design methodologies as well as Own service design templates and maps throughout the product lifecycle. In additional you will continuously assess and optimize processes, support product … is a mandate to be in office once per week my client is open to discussions around further flexibility where it is required. Skills: Service design experience including workshops, prototyping and communicating complex processes clearly. Using research and data to inform design. Visualization tools. Cross-functional collaboration. Working in more »

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who … working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create … service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences more »

good energy. We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. As part of a lean Digital start-up team, you'll be wearing multiple … hats. While your primary responsibility is to lead E2E service design strategy and implementation, you'll also need to pivot to UX/UI design tasks when necessary. The ability to switch between roles seamlessly is critical in this fast-paced, ever-changing environment. Key day-to-day responsibilities … Lead and execute E2E service design projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints , customer journey maps more »

good energy. We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. As part of a lean Digital start-up team, you'll be wearing multiple … hats. While your primary responsibility is to lead E2E service design strategy and implementation, you'll also need to pivot to UX/UI design tasks when necessary. The ability to switch between roles seamlessly is critical in this fast-paced, ever-changing environment. Key day-to-day responsibilities … Lead and execute E2E service design projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints , customer journey maps more »

good energy. We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. As part of a lean Digital start-up team, you'll be wearing multiple … hats. While your primary responsibility is to lead E2E service design strategy and implementation, you'll also need to pivot to UX/UI design tasks when necessary. The ability to switch between roles seamlessly is critical in this fast-paced, ever-changing environment. Key day-to-day responsibilities … Lead and execute E2E service design projects, focusing on both offline and online customer touch points, while aligning with business objectives Conduct comprehensive customer research to understand the customer journey, identifying gaps and opportunities for enhancement in both offline and online experiences Create service blueprints , customer journey maps more »

As the UK's regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe and environmentally sustainable energy supply. We are looking for more »