Gerrards Cross, Buckinghamshire, South East, United Kingdom
Nybor Ltd
ServiceDeskAdministrator/ServiceDesk Operator Industry: Security Based: Chalfont St Peter Highly Competitive Salary + Bonus + Mobile + Laptop + Pension + Excellent Company Benefits + 20 Days Holiday + Bank holidays + Free Parking + Great working environment Job Introduction: The … organisation I am currently representing is recruiting for an experienced ServiceDesk Administrator. They are a leading brand in the security systems industry therefore, we are looking for an experienced individual to join our growing and exciting team. The role is available due to growth and therefore the … business forecasts a great growth year for 24/25 and therefore they will be looking to appoint a person who is an experienced administrator who can develop with the business and who embraces positive growth and development in all areas of the business. The ideal Candidate: The ideal more »
London, England, United Kingdom Hybrid / WFH Options
Allied World
reinsurance solutions. Our team is composed of highly motivated techs and analytics-oriented people that aim to leverage world class solutions to provide exceptional service for our users. As the ServiceDeskAdministrator, you will have the opportunity to make impactful contributions to our users as … you work alongside the Global ServiceDesk team. The position is based in London but has the option of Hybrid remote working twice per week also. About the role: The ServiceDesk Administrators’ role is to support and maintain all related resources to ensure end-users … upgrading all user hardware and equipment to ensure optimal performance. With strong administrative skills and customer focus, you will provide a friendly and proactive service to our users and conduct efficient handling of each query and advise users of the ensuing solution. We strive to build an inclusive team more »
London, England, United Kingdom Hybrid / WFH Options
Allied World
reinsurance solutions. Our team is composed of highly motivated techs and analytics-oriented people that aim to leverage world class solutions to provide exceptional service for our users. As the ServiceDeskAdministrator, you will have the opportunity to make impactful contributions to our users as … you work alongside the Global ServiceDesk team. The position is based in London but has the option of Hybrid remote working twice per week also. About the role: The ServiceDesk Administrators’ role is to support and maintain all related resources to ensure end-users … upgrading all user hardware and equipment to ensure optimal performance. With strong administrative skills and customer focus, you will provide a friendly and proactive service to our users and conduct efficient handling of each query and advise users of the ensuing solution. We strive to build an inclusive team more »
ServiceDeskAdministrator at UK Power Networks (via Morson Talent) About Morson Talent: Morson Talent is a premier recruitment agency specializing in connecting skilled professionals with leading organizations across various sectors. As a trusted partner of UK Power Networks, we are excited to facilitate the recruitment process … for the position of ServiceDesk Administrator. Client Overview: UK Power Networks is a prominent electricity distribution network operator dedicated to providing reliable power supply to millions of customers. Morson Talent is proud to collaborate with UK Power Networks in sourcing talented individuals to join their team. Overview … We are currently seeking a ServiceDeskAdministrator to play a crucial role in managing incoming tickets through the ServiceNow (SNOW) system. This role involves resolving faulty phones, coordinating replacements, and ensuring seamless communication with stakeholders. Role and Responsibilities: Handling tickets in the ServiceNow (SNOW) system Resolving more »
for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Frontline Security Solutions, we have an opportunity for a ServiceDeskAdministrator to join our fantastic, high performing team based in Chalfont St Peter on a permanent, full time basis About Us … days holiday plus bank holidays Stable, long term career with a leading national business Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) What You’ll be Doing As ServiceDeskAdministrator Record incoming service support calls via phone … and email in the system Collaborate with the team to schedule engineers service visits for our overseas clients Communicate with Service Providers in EMEA and Asia Pac to coordinate overseas service calls Place orders for spare parts needed for call-backs and ensure timely delivery to the more »
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a ServiceDeskAdministrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow Note - you will be required to work 2 days … on/2 nights on followed by 4 days off. Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private … solutions. The role & responsibilities: In this full time, permanent role, you will be part of a team working on a 24x7 shift pattern providing service support to our customers, from receipt of issue through to resolution. You will be scheduling and allocating work and providing excellent support to our more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Focus Resourcing Limited
Our client in North Cardiff, are recruiting for a ServiceDeskAdministrator to join them on a permanent basis. You will be working in a close knit and friendly team environment and will be the first point of contact for customer enquiries, technical assistance, and ensuring engineers … 30am – 5:00pm. What you’ll be doing: First point of contact for all customers and engineers, ensuring that all works received via the Service Helpdesk are scheduled and distributed to the relevant engineers. Ensuring engineers are clear on their schedule and have everything they need to carry out … service visits. Take service calls from clients and log accurately to the in-house database; using the scheduling system to task engineers to attend reactive callouts and scheduled work. Effectively communicate with customers to ensure they are kept informed at all times. Provide necessary documentation regarding engineer access more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
Our client in North Cardiff, are recruiting for a ServiceDeskAdministrator to join them on a permanent basis. You will be working in a close knit and friendly team environment and will be the first point of contact for customer enquiries, technical assistance, and ensuring engineers … 30am - 5:00pm. What you'll be doing: First point of contact for all customers and engineers, ensuring that all works received via the Service Helpdesk are scheduled and distributed to the relevant engineers. Ensuring engineers are clear on their schedule and have everything they need to carry out … service visits. Take service calls from clients and log accurately to the in-house database; using the scheduling system to task engineers to attend reactive callouts and scheduled work. Effectively communicate with customers to ensure they are kept informed at all times. Provide necessary documentation regarding engineer access more »
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Hp ServiceDeskAdministrator Location Aylesford, Maidstone Monday to Friday 8am 5pm, 8.30am - 5.30pm and 9am 6pm 4 days office, 2days remote working you willensure that our priority clients accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved, and our customers receive a more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »
Description This role provides customer service representative support for customer ServiceDesk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or … a Panama shift which are 12 hours shifts working either 6AM-6PM or 6PM-6AM. Primary Responsibilities: Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/system problems. Coordinate more »