Jobs 1 to 2 of 2

Service Desk Analyst

Aberdeen, Aberdeenshire -
Net Talent
Accurately categorising and logging these calls to enable pro active problem management... Participating in team meetings via SCRUM and CSI to constantly enhance the service offered... To be considered for this role, you will be able to demonstrate experience in the following: Extensive experience working in an ITIL driven environment...
Salary: Competitive salary
Posted: 6 days ago

Service Desk Analyst

Aberdeen, Aberdeenshire -
NSK International Consultants Ltd
A leading organisation in Aberdeen is looking for an experienced Service Desk Analyst to join their team. As Service Desk Analyst you will be responsible for: - Taking support calls and aiming to resolve greater than 85% of these at first contact - Accurately categorising and logging these calls to enable proactive...
Salary: £Competitive
Posted: 3 days ago