Jobs 1 to 14 of 14

Service Desk Analyst/1st Line Support

High Wycombe -
Hays IT - Uk Posting account
Job Description. You will be responsible for: - Own the escalation process of incidents, problems and changes which cannot be resolved at the Service Desk. These incidents must be efficiently and effectively communicated and assigned to an appropriate specialist IT staff or third party, while retaining ownership of communication with customers. -...
Rate: £10 - £14 per hour + Chance to go perm
Posted: 15 days ago

Service Desk Analyst

Milton Keynes -
Hays IT - Uk Posting account
My client, a leading Service Provider, has a new requirement for a Service Desk Analyst to join their Milton Keynes office to support their customer base's hardware, software and peripherals and provide advice and guidance on all technical issues at the L1/L2 level. You will provide Technical Support...
Rate: £10.00 - £11.71 per annum
Posted: 16 hours ago

Service Desk Analyst

Milton Keynes -
Hays IT - Uk Posting account
Windows 7 Service Desk Analyst required for an ongoing contract with an international organisation based in Milton Keynes, the role will ultimately become a permanent opportunity providing the initial contract period goes well. You must have at least 18 months experience in an identical role and be able to confidently...
Rate: £13.00 per hour
Posted: 26 days ago

SC Cleared Service Desk Analyst

Milton Keynes, Buckinghamshire -
Lorien Resourcing
You would be required to assist customers with hardware and software problems resolving or escalating incidents within Service Level Agreements. MAIN DUTIES: * Logging calls on the call logging system. * Proactive in providing feedback to the user regarding an issue until a resolution can be found. * Record the fault and resolution...
Rate: £12 - £18 per hour
Posted: 22 hours ago

Service Desk Analyst for Bucks (Night Shift)

Buckinghamshire -
Claremont Consulting Limited
Night Shift Service Desk Analysts required. My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes - This role is NIGHTS and operates Sunday to Thursday night (midnight to 0800) The role will involve. - Performing first/second level support (reporting, diagnosing...
Salary: £23000.00 - £27000.00 per annum
Posted: 14 days ago

Service Desk Analyst for Milton Keynes

Milton Keynes -
Claremont Consulting Limited
My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes. The role will involve. - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk. - Liaison...
Rate: £11 - £13 per hour
Posted: 14 days ago

IT Service Desk Analyst (Support, IT Support, Service Desk)

Bristol; Milton Keynes, UK -
Boeing
Ensure that requests for assistance are responded to in a timely manner according to agreed SLA’s... - Ensure full adherence to escalation procedures in Incident, Problem & Change Management... Qualifications and Experience of the IT Service Desk Analyst (Support, IT Support, Service Desk): - ITIL qualified... (Key skills: Service Desk, IT Service...
Salary: Competitive salary
Posted: 19 days ago

Service Desk Analyst/1st Line Support

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
KEY RESPONSIBILITIES: General responsibilities for a Service Desk Analyst: *To own the SLA for all accounts assigned to them, proactively manage incidents and seek to resolve potential problems for particular calls, following predefined procedures. *Have as strong awareness of contractual requirements and apply these to the work undertaken ensuring that...
Rate: £8.00 - £8.50 per hour
Posted: Yesterday

Senior Service Desk Analyst

Milton Keynes, Buckinghamshire -
Boeing
Milton Keynes, UK... The position is located in Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Key Skills and Responsibilities: Responsible for local site staff, following documented process. Conduct monthly call quality for all Service Desk staff members. Cover for the Service Desk Manager...
Salary: Competitive
Posted: 9 days ago

Senior Service Desk Analyst

Milton Keynes, Buckinghamshire -
Boeing
Milton Keynes, UK... To provide 1st Level IT support to LogNEC MOD users across all services to ensure respective SLAs & KPI's are delivered to the customer's expectations. The position is located in Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Key Skills...
Salary: Competitive Salary
Posted: Yesterday

Service Desk Analyst

Buckinghamshire -
Marcus Donald People
The analyst will form part of the global service desk supporting users mainly in European countries via remote support, telephone and email support. The analyst will be based in the UK office in Milton Keynes however there will be occasional travel to other European offices supporting users in regional offices.
Salary: £20000 to £28000 per annum - pension, healthcare,bonus
Posted: 5 days ago

Senior Service Desk Analyst (IT Support, Support, Service Desk)

Milton Keynes, UK -
Boeing
Ensure that requests for assistance are responded to in a timely manner according to agreed SLA’s... - Ensure full adherence to escalation procedures in Incident, Problem & Change Management... - Good analytical skills. - Root cause analysis... - Other key ITIL processes and support functions... (Key skills: IT Support, Support, 1st Level Support, Service...
Salary: Competitive
Posted: 12 days ago

Senior Service Desk Analyst (IT Support, Support, Service Desk)

Milton Keynes, Buckinghamshire -
Boeing
Ensure that requests for assistance are responded to in a timely manner according to agreed SLA's... - Ensure full adherence to escalation procedures in Incident, Problem & Change Management... - Good analytical skills. - Root cause analysis... - Other key ITIL processes and support functions... (Key skills: IT Support, Support, 1st Level Support, Service...
Salary: Competitive
Posted: 5 days ago

1st Line Support/Service Desk Analyst (SC Cleared)

Milton Keynes, Buckinghamshire -
Certes Computing Ltd
We require a 1st Line Support/Service Desk Analyst (SC Cleared) for an initial 3 month contract role based on a client site in Milton Keynes to start asap... Experience of the below in an enterprise environment: MS Windows 2008/3/0 Server. MS Exchange 2003. Windows 7,8 and...
Rate: £120 - £144 per day
Posted: 2 days ago