Jobs 1 to 2 of 2

Service Desk Team Leader / Service Desk Analyst

Leeds, West Yorkshire -
Bluetownonline
KPI and SLA achievement and management... Working knowledge of MS Office packages... ITIL Framework understanding. Awareness of ISO 27001, 9001 & 20000... Use of CRM software... (Keywords: Service Desk Team Leader,IT Service Desk, IT Technician, IT Support Advisor, IT Support, 1st Line Support, 2nd Line IT Support, Support Engineer, IT...
Salary: £22k per year
Posted: Yesterday

Senior Service Desk Analyst - Leeds

Leeds, West Yorkshire -
Fruition IT Resources Limited
Sound technical knowledge of IT support tools (Active Directory, Exchange/BES/SCCM) and VSM service desk tool. Broad knowledge of a number of business applications, including Office 2007/2010, Project, Visio, Sharepoint, Working knowledge with the ability to learn business applications such as Microsoft CRM, Condeco, Northgate and Sage 50/...
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago