Jobs 1 to 2 of 2

Service Desk Team Leader / Service Desk Analyst

Leeds -
Blue Town Online
KPI and SLA achievement and management... Working knowledge of MS Office packages... ITIL Framework understanding. Awareness of ISO 27001, 9001 & 20000... Use of CRM software... (Keywords: Service Desk Team Leader,IT Service Desk, IT Technician, IT Support Advisor, IT Support, 1st Line Support, 2nd Line IT Support, Support Engineer, IT...
Salary: £22k per year
Posted: 24 days ago

IT Service Desk Analyst / 2nd Line Service Desk Analyst

Leeds -
Blue Town Online
Client support of the groups operating systems including but not limited to Windows XP to Windows 8 and Windows Remote Desktop Services... Position Requirements: College diploma or University degree in the field of computer science OR 3 years equivalent work experience. Certifications in Microsoft Technologies such as MCSA, MCDST or...
Salary: Competitive
Posted: 22 days ago