Jobs 1 to 2 of 2

Service Desk Analyst

Manchester -
Ricoh UK
Receipt, response, fix and referral of ITS service calls within agreed SLA’s... Classification and prioritisation of calls in-line with Incident Management processes... Escalation of calls within Incident Management guidelines, providing status feedback to customers and team/management at regular intervals... - VPN to backup servers to make sure backups...
Salary: £18k
Posted: 3 days ago

Service Desk Analyst

Manchester, Lancashire -
Spring Technology
Within the company there are major transformation and improvement projects taking place, which the successful candidate will have to support in a helpdesk support scenario working to agreed SLA's and KPI's... *Achieved Level 2 in service desk and Incident Management. *Networking Experience (Wi-fi, WAN, LAN) *A working...
Salary: £19000.00 - £20000.00 per annum
Posted: 4 days ago