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Service Desk Analyst

Southampton, Hampshire -
Amicus ITS
Escalating and liaising with other business units / 3rd parties as required in order to resolve issues within the defined SLA... Monitor and escalate Incidents according to the customer’s SLA... Complete additional tasks as defined by the Service Desk Management... Mentoring SDA L1s / juniors. Work within other departments as and...
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: 5 days ago