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1st Line Support Analyst, Service Desk, Support Engineer, IT Analyst

The key duties and responsibilities undertaken by the Service Desk Analyst are: - Log all incidents and service requests raised to an agreed standard of detail - Follow agreed Service Desk Processes - First line fixing of faults to an agreed percentage - Perform customer facing role, focused on delivering against established SLA performance...
Southampton, Hampshire -
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 6 days ago