Jobs 1 to 10 of 10

Service Desk Analyst

The Ins and Outs: - Answer calls made to the service desk and raise corresponding support tickets within the call logging system. - Prioritise incidents, assign impact and urgency. - Respond and resolve incidents within SLA. - Management of open calls and queues to resolve as many calls as possible within SLA. - Escalate service...
Leeds, West Yorkshire -
ASDA
Salary: Market Salary + Benefits
Posted: 16 days ago

2nd Line Service Desk Analyst - SCCM

In this role you will provide 2nd Line support within a Windows environment. This will involve support Active Directory and Exchange in a Windows 7 environment... You will also have good experience of supporting SCCM and ideally SCCM Packaging Exchange. Experience with Active Directory and Exchange is also essential and...
Pontefract, West Yorkshire -
4it Recruitment Ltd
Salary: From £24,000 to £28,000 per annum bonus, free parking, 25 days holiday
Posted: 4 days ago

IT Service Desk Analyst, LEEDS

We are currently recruiting for an exceptional IT Service Desk Analyst to provide excellent customer service within a professional services environment across the following technologies - Windows 7, Active Directory, Exchange, VMWare, Internet Explorer to name but a few... Experience in supporting the following: Windows OS, MS Office, Active Directory, printing,...
Leeds, West Yorkshire -
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 days ago

Service Desk Support Analyst / Leeds / £25,000 + Benefits / SQL

IT Support / Service Desk Analyst / 2nd Line / Windows / SQL / Leeds / £25,000. Are you an IT technician with SQL experience? Do you want to earn £25,000 working for an energetic Software House? On behalf of one of our leading clients, Corecom are seeking a Service Desk Support Analyst to...
Leeds, West Yorkshire -
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: 5 days ago

Service Desk Analyst

Active Directory / Windows 7, Windows 8, Windows 10, MS Exchange administration... You will provide first line support and offer problem resolution to external customers, assisting them with hardware and software problems via the phone and email with the aim of exceeding agreed KPI's/SLA's... Record clearly and concisely...
Leeds, West Yorkshire -
Lorien Resourcing
Salary: £18000 per annum + Benefits Package
Posted: 4 days ago

IT Service Desk Analyst - ITIL, Office, AD, Windows - Leeds

IT Service Desk Analyst, 1st Line, 2nd Line, Helpdesk - ITIL, Windows, Active Directory, Office, Exchange, desktop, laptop, printer required to join a fast paced team in Leeds... You will work to SLA's in an ITIL environment which is highly dynamic and ever changing. Skills and experience: - ITIL (aware or...
Leeds, West Yorkshire -
Mortimer Spinks
Salary: £18000 - £22500 per annum
Posted: 2 days ago

1st Line Service Desk Analyst

ESSENTIAL SKILLS & EXPERIENCE: - Customer service is absolutely key - Must be robust, able to cope with high volume of calls - Proven troubleshooting skills - ITIL (preferred) - ITSM (call logging) Excellent MS office skills 2003 through 2013 - Windows XP and 7 experience - Administering active directory - Blackberry device and BES admin knowledge - IPhone and...
Leeds, West Yorkshire -
Plan-net
Rate: Competitive rate
Posted: 2 days ago

Service Desk Support Analyst / Leeds / £25,000 + Benefits

You will help to lead the team of IT Service Desk Analysts including 1st and 2nd line support teams and you will be the first point of contact for IT representatives in relation to Service Management, and also liaise with suppliers and 3rd party support providers. Service Desk Analyst Essential...
Leeds, West Yorkshire -
CoreCom Consulting
Salary: £2000 - £25000 per annum + Benefits
Posted: 2 days ago

Technical Service Desk Analyst - Windows, AD, Exchange, Office

Windows, AD, Active Director, Group Policy (GP) Exchange, MS Office... ITIL awareness. Good sound knowledge of Windows XP, 7 & 8; MS Office, VPN, Remote access (VNC, Dameware, GoToAssist) Excellent troubleshooting and problem solving skills... Any knowledge around virtualisation (VMware/Hyper-V), MS Exchange, Citrix would be beneficial... Beneficial certifications - MCP,...
Leeds, West Yorkshire -
Fruition IT Resources Limited
Salary: £20000 - £25000.00 per annum + Benefits
Posted: 2 days ago

Service Desk Analyst - ITIL

Whilst no project, engagement or role at is the same, there are core sets of responsibilities for all of our Service Desk Analysts that include: - Manage, coordinate and resolve Service Desk Incidents - Receive incoming calls and log using service desk management system - Provide initial 1st/2nd line diagnosis of technical...
Leeds, West Yorkshire -
The Bridge Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 3 days ago