Jobs 1 to 4 of 4

Service Desk Analyst / 1st Line Support Analyst

Halifax -
Quantica Technology - London
You will have experience of the resolution and escalation where applicable of 1st line support issues, have experience of Microsoft experience and ideally of ITIL. You will have knowledge and experience of customer services practices and call logging software (Service Desk Plus software desirable), have excellent communication skills and telephone...
Rate: £18000 - £20000 per annum + pro rata
Posted: 15 days ago

1st Line Service Desk Analyst - Wakefield

Wakefield, West Yorkshire -
Fruition IT Resources Limited
Permanent - £16,000 - £18,000. Wakefield, West Yorkshire. 1st Line Support, Helpdesk, Technical Support, Service Desk. We are currently recruiting for an exceptional IT Service Desk Analyst to be responsible for 1st Line support for an expanding software house based in the centre of Wakefield. This is a newly created...
Salary: £16000 - £18000 per annum
Posted: Yesterday

Service Desk Team Leader / Service Desk Analyst

Leeds -
Blue Town Online
KPI and SLA achievement and management... Working knowledge of MS Office packages... ITIL Framework understanding. Awareness of ISO 27001, 9001 & 20000... Use of CRM software... (Keywords: Service Desk Team Leader,IT Service Desk, IT Technician, IT Support Advisor, IT Support, 1st Line Support, 2nd Line IT Support, Support Engineer, IT...
Salary: £22k per year
Posted: 23 days ago

IT Service Desk Analyst / 2nd Line Service Desk Analyst

Leeds -
Blue Town Online
Client support of the groups operating systems including but not limited to Windows XP to Windows 8 and Windows Remote Desktop Services... Position Requirements: College diploma or University degree in the field of computer science OR 3 years equivalent work experience. Certifications in Microsoft Technologies such as MCSA, MCDST or...
Salary: Competitive
Posted: 21 days ago