Service Desk Analyst Jobs in West Yorkshire
Jobs 1 to 4 of 4
Quantica Technology - London
Ideally you will have 2 years experience of working in an IT Service Desk environment, including direct experience in a 1st line and 2nd line support role an experienced Service desk and have experience of desktop upgrades and/or migrations with the ability of deploying Group Policies and Active Directory...
Salary: £14000 - £16000 per annumPosted: 17 days ago
Interquest - IQ ERP
Extensive Knowledge of Windows XP and Windows 7. *Competent user of Active Directory & Exchange. *Experience of working to volume and quality based targets including First time fix rates, speed of answer, calls per day, customer satisfaction, SLA/OLA Targets. *Experience of working within an ITIL environment (ITIL Foundation Certification is...
Salary: £14000 - £18000 per annumPosted: 9 hours ago
Ensure all incoming calls are managed and structured in accordance with department guidelines and procedures, providing an informed and quality service to internal customers, setting expectations (communicating SLA, incident log number)... Experience supporting a Windows XP & Windows 7 desktop user environment in a Microsoft Windows 2003 - 2008 Server infrastructure based...
Posted: 11 days ago
Huddersfield, West Yorkshire -
Harvey Nash plc
Raising RFC's using the company Service management tool... *Prevent the replication of problems across multiple systems / sites... *Demonstrable experience of working within ITIL processes... *Experience with administrative support of desktop and server Windows operating systems, Active Directory and Exchange server. *Experience of working in an SLA driven team. Desirable: *...
Salary: £18000 - £23000 per annum + + BenefitsPosted: 11 hours ago