Jobs 1 to 8 of 8

Service Desk Analyst - Leeds - Permanent

Leeds, West Yorkshire -
Lorien Resourcing
The Service Desk Analyst will be responsible for the following: The key role of a service desk analyst is to provide first line support and offer problem resolution to external customers and staff, assisting them with hardware and software problems via the phone and email to agreed KPI's/SLA'...
Salary: £20000 - £23000 per annum + Benefits
Posted: 6 days ago

Helpdesk / Service Desk Analyst

Wakefield, West Yorkshire -
Davanti Solutions
As 1st Line / Service Desk Analyst you will need to be either a graduate with a computer related degree and good people skills or already have previous experience on a helpdesk / service desk or simply the person family and friends turn to when needing their IT problems solved ! As Helpdesk...
Salary: £15,000 per annum
Posted: 20 hours ago

1st Line support / Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
The role entails working on a busy service desk, providing 1st line support to over 4000 users, resolving queries and issues within the first instance. Password resets / remote access (desktop / Laptops / Iphone and Blackberries / Call logging, Call escalation etc. You will work to SLA's / KPI's all focussed around...
Rate: £9.00 - £11.00 per hour
Posted: 19 days ago

Service Desk Support Analyst - SQL Leeds (2nd / 3rd Line)

Leeds, West Yorkshire -
Staffline Express / Group
Duties and Responsibilities: Main Responsibilities: - Responsible for 2nd and 3rd line support functions as part of the Service Desk; - Investigate, analyse and problem solve Service Desk Incidents using SQL; - Liaise and problem solve with Developers and with Third Party subcontractors; - Install software updates to Customer’s live environments; - Liaise with...
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago

Service Desk Analyst

Leeds -
Hays IT - Uk Posting account
Working in an ITIL environment, this role requires someone who has previous Service Desk experience and excellent customer service skills. Key Skills Strong knowledge of Windows XP, 7 and Server 2003/2008 are required. Active Directory, Exchange and Office 2007 experience will also be vital. An MCP OR CCA will...
Salary: £20000.00 - £24000.00 per annum
Posted: 15 days ago

Service Desk Analyst / Technical Support Analyst - Halifax

Halifax, West Yorkshire -
The Bridge Ltd
This exciting opportunity necessitates the following technical abilities: A high level of IT Literacy with Microsoft products - specifically Windows 7, MS Office 2010, Active Directory and Exchange. Knowledge of Support Packages including Service Management tools and Remote Access tools. Experience of working in ITIL led environments would be a distinct...
Salary: Up to £22,000 per annum Plus Benefits
Posted: Yesterday

Service Desk Analyst / Technical Support Analyst

Leeds, West Yorkshire -
The Bridge Ltd
This exciting opportunity necessitates the following technical abilities: A high level of IT Literacy with Microsoft products - specifically Windows 7, MS Office 2010, Active Directory and Exchange. Knowledge of Support Packages including Service Management tools (Hornbill Supportworks) and Remote Access tools such as Remote Assistance or RDP. Experience of working...
Rate: Unspecified Marker Rate
Posted: Yesterday

Service Desk Analyst - Leeds

Leeds, West Yorkshire -
Fruition IT Resources Limited
Record clearly and concisely the fault and resolution at a detailed level and in line with any timescales set out in the Service Level Agreement... ITIL awareness. Good sound knowledge of Windows XP, 7 & 8; MS Office, VPN, Remote access (VNC, Dameware, GoToAssist) Excellent troubleshooting and problem solving skills. Active...
Salary: £16000 - £20800 per annum + benefits
Posted: 6 days ago