Service Desk Analyst Jobs in Wiltshire

My client is urgently looking for an experienced Service Desk Analyst to join an existing team in a busy support environment. The team provides first-line support across multiple offices covering desktops, operating systems, applications, laptops, mobile devices etc. The technology environment is based around Microsoft systems (both desktop & server),...

Microsoft Office 2010 suite. Windows desktop XP/7/8. Active Directory experience. Desirable Skills and Experience: Virtualisation experience (VMware, Citrix & Hyper-V) Server 2008 Active Directory. Remedy Service Desk tool. Solarwinds/SCOM monitoring tools. Experience of working within an ITIL environment... Analytical & Problem solving skills. Excellent Time Management & organisational skills.