2 of 2 Service Desk Analyst Jobs in Wiltshire

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About You Previous ...

fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity for you! The role: 1st Line Support Help Desk IT Support Technician IMMEDIATE START £14.29ph (Circa £ 26,000) Swindon - on site 3 days per week (NON - NEGOTIABLE ) 35 hours per week. (Temporary … months with the possibility to go Permanent) Efficiently log IT incidents and service requests using our ticket system. Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps when necessary. Perform remote troubleshooting through diagnostic techniques and ensure high ...