Jobs 1 to 13 of 13

Service Desk Analyst - SC Clearable

City of London -
Interquest - ITQ Financial - Tunbridge Wells
The Service Desk is the focal point for customers to report IT, Network & Telephony incidents and requests and acts as a communication channel to customers for events which may affect their ability to access IT services, including major incidents. The Desk is made up of a number of distinct teams:...
Salary: £20000 - £24000 per annum + benefits
Posted: 9 days ago

Service Desk Analyst- London, Fortune 500 Company

City, London -
Burns Sheehan
Due to continued success and expansive growth an exciting opportunity has just opened up in an award winning, Fortune 500 company. Requiring crucial technical skills alongside excellent customer facing abilities, candidates must be passionate, ambitious and be able to provide a first class service in order to maximise the full...
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 4 days ago

Service Desk Analyst - Sector Leading Company (6 months)

City, London -
Burns Sheehan
Technical Support- 2nd Line, Desktop Support, IT Support, Infrastructure Support, Windows, Systems, Active Directory, Servers... -Knows the corporate environment where you have to log all work in a ticketing system (ideally ServiceNow or Remedy) and frequently updating tickets/end users... -Understands the ITIL concepts (certified is a big plus but...
Rate: £270 - £300 per day
Posted: 2 days ago

IT Service Desk Analyst

City of London -
Interquest - ITQ Financial - Tunbridge Wells
Strong knowledge of Microsoft based operating systems with emphasis on XP/ Office 2003 and Windows 7/ Office 2010. - Good working knowledge of Citrix XenDesktop. - Good working knowledge of VOIP telephony. - Good working knowledge of ITIL Good working knowledge of a service orientated Service desk. - Familiar with most Microsoft Desktop technologies.
Rate: £120 - £160 per day
Posted: 14 days ago

Service Desk Analyst - 1st Line, Sector Leading Company

City, London -
Burns Sheehan
Knows the corporate environment where you have to log all work in a ticketing system (ideally ServiceNow or Remedy) and frequently updating tickets/end users... - Understands the ITIL concepts (certified is a big plus but not a requirement) Skills in... Required Certifications: - Basic CompTia A+ certification. Technical Support- Desktop Support,...
Salary: £30000 - £33000 per day + benefits
Posted: 4 days ago

Service Desk Analyst - Ref: 2015-1248

City, London -
Bell Integration
Administering user accounts in Active Directory, Exchange... Respond to and manage intranet support requests... Experience with service management software (i.e. Service-Now, Remedy, etc.) Advanced knowledge of PC hardware set-up and configuration (including printers and wireless devices) Strong knowledge of Microsoft based operating systems with emphasis on Windows...
Posted: 10 days ago

1st line Service Desk Analyst Apprentice

City, London -
QA Limited
As a key part of the group this comapony delivers cloud, outsourcing and application development services its customers as well as providing the platform for Advanced On-Demand, the group SaaS offering. With an innovative approach to outsourcing this company prides itself on utilising the latest technologies and partners with...
Rate: £211.50 per week
Posted: 16 days ago

Service Desk Analyst (Shift based)

City of London -
Bluefire Consulting
The company work in an ITIL environment therefore any experience or ITIL foundation certifications are highly advantageous... *Working with service partners, ensuring any incidents escalated to them are being completed in time with agreed SLA's... You will be educated to degree or equivalent standard and will be looking for...
Salary: £22000 per annum + Excellent Benefits
Posted: 17 days ago

Service Desk Analyst - ITIL, CCNA, Banking - £35K - London

City, London -
ComputAppoint
Leading, global provider of low latency networks, market data and trading services for the banking sector is seeking an experienced Service Desk Analyst with excellent communication skills to join their team in the heart of the city... Skills required for this role are: Ideally be CCNA certified. Must be ITIL...
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 2 days ago

Service desk Analyst/1st Line / Remote Support

City, London -
Global Technology Solutions Ltd
oInstant messaging using Windows, Lync and ICEChat clients... Incident Management process... FCA, SOX, Dodd-Frank regulations. Desirable requirements for a Service Desk/ First Line Support Analyst: *Industry or accreditations Microsoft, Cisco, A+, … *HDI or other Service Desk related certifications... *Experience with State of the art Trader Voice technology - ITS.Netrix...
Rate: £150.00 - £180.00 per day
Posted: 4 days ago

Service Desk Analyst

City of London -
Interquest - IQ ESM
We need experienced Service Desk Analysts to be the first line of contact for dealing with internal/external customer inquiries and incidents for a global provider of low latency networks, market data and trading services for the banking sector... You'll be responsible for first line service desk to respond...
Salary: £30000 - £35000 per annum
Posted: 15 days ago

Service Desk Analyst/ 2nd Line Support

City, London -
Global Technology Solutions Ltd
Provide support for end-users both via telephone and desk-side, as required (see Site visit) in line with customer contractual Service Level Agreement... 4.INCIDENT ESCALATION... 6.PROBLEM MANAGEMENT... 9.CMDB VERIFICATION... * Good all round education including mathematics and English. * Certificated in MCP or MCSE... * Use of Internet browser...
Salary: £25000 - £30000 per annum + training & benefits
Posted: 19 hours ago

ServiceDesk Analyst - London - up to £35k

City of London -
Interquest - IQ ESM
You MUST BE ITIL certified, have Service Now experience, Degree in computer science and HAVE CCNA qualification ** Beneficial: *Previous Service Desk experience. *Knowledge of ServiceNow (or familiarity with CRM systems) *Exposure to the Banking sector... *Working knowledge of Visio for technical diagrams. *Understanding of IP networks and traffic, firewalls, routing...
Salary: £25000 - £35000 per annum
Posted: 3 days ago