13 of 13 Service Desk Engineer Jobs in London

Focus IT has the pleasure with working alongside this well established IT Managed Services Provider. Our client is hiring a Service Desk Engineer to work across 1st, 2nd and 3rd line Support. This a small and dynamic team where you will continue to develop your technical skills. … ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. You will be an experienced Support Engineer with 5 or more years’ commercial experience with excellent knowledge of Windows, Networking and some Mac exposure. Typical skills required are Server 2003/ ...

Technology Service Desk Engineer Department: IT Employment Type: Permanent - Full Time Location: London Description We are looking for a technically capable 2nd Line Service Desk Engineer to join our IT team, supporting both retail stores and head office users in a fast-paced … someone who enjoys troubleshooting, diagnosing root causes, and resolving real technical issues, not just following scripts. You will be part of a collaborative Service Desk, working closely with infrastructure and store technology teams. This is an excellent opportunity for someone who wants to build strong technical foundations ...

Centre) Hybrid Department: Information Technology Contract: Permanent About the role: The Institute of Ismaili Studies (IIS) is seeking a proactive and customer-focused IT Service Desk Engineer to provide comprehensive IT support services across the Aga Khan Centre and associated institutions. Reporting to the IT Systems Manager … technologies, including Microsoft 365, Active Directory, end-user devices, business applications, mobile technologies, and audio-visual systems. The successful candidate will manage incidents and service requests, support onboarding and offboarding activities, administer user accounts and permissions, and help maintain a secure and efficient IT environment. The IT Service ...

join the team on an immediate-start contract, gaining hands‐on experience across incident, problem, and request management within an ITIL-aligned, SLA‐driven service desk environment. They will benefit from a hybrid working model, a competitive outside IR35 day rate, and the opportunity to extend their contract … escalating to other resolver groups and vendors where required Administer the problem management process Manage tickets for Incidents, Problems and Requests within the Service Management Tool, ensuring high quality updates Triage and assign tickets, including those logged automatically via email/portal Confirm ticket priority following initial assessment Check ...

Institute of Ismaili Studies (IIS) in London seeks an IT Service Desk Engineer to provide 1st and 2nd line support across the Aga Khan Centre and partner institutions. You will support staff, students and stakeholders with Microsoft 365, Active Directory, end‐user devices and hybrid learning technologies. … Reporting to the IT Systems Manager, you will manage incidents and service requests, assist onboarding/offboarding, administer user accounts and permissions, maintain technical #J-18808-Ljbffr ...

Mountain Warehouse in London is seeking a technically capable 2nd Line Service Desk Engineer to join IT, supporting retail stores and head office users in a fast-paced environment. You will troubleshoot, diagnose root causes, and resolve real technical issues, not just follow scripts, working with infrastructure ...

established IT Managed Services Provider in England is seeking a Service Desk Engineer. In this dynamic team, you will expand your technical skills while providing 1st, 2nd, and 3rd line support. Your responsibilities include managing support incidents, timely resolution of calls, and maintaining customer communication. Ideal candidates will ...

access and chat tools Queuing management with IT support ticket system Hands-on PC & mobile phone support and initial kitting Skills/Must Have Service Desk Experience Windows 11/Servers M365 Stack Azure Active Directory Benefits Travel to work expensed (Up to Zone 6 of London Underground ...

Opening from Hybrid Template - London (4 days per week). £30,000 - £40,000 a year The Team: The IT Service Operations provides essential support to users, managing equipment requests, troubleshooting devices, and delivering excellent service. Our small team of four Engineers covers Windows and Mac laptops, printers … tooling. Contribute to initiatives that improve productivity and user experience, exploring AI and automation. About you: Experience providing IT support in a corporate or service desk environment. Customer‐first communication – adaptive style based on audience. Comfortable prioritising issues by impact and urgency. Confidence supporting both Windows ...

Zopa Bank Limited in London is seeking an IT Service Operations Engineer to deliver friendly, efficient IT support in a hybrid London office (4 days a week) with remote assistance. You will own tickets, troubleshoot Windows and macOS, support Microsoft 365 and endpoint tools, manage stock, onboard ...

4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer SONA IT LTD Sona IT is a managed service provider supporting small and medium-sized businesses including financial services, legal, automotive, property, healthcare and charity clients. We look after their users, devices, Microsoft ...

Hamilton Barnes Associates Limited in London seeks an IT helpdesk specialist to join our ICT and cybersecurity provider. You will perform 1st and 2nd line support, assist customers as their escalation point, and coordinate across ...

RTGS.global is a fintech scale-up delivering a market-leading Financial Market Infrastructure. The IT Support Engineer will run day-to-day IT service delivery for staff and external users, manage laptops, accounts and SaaS tools, and follow defined runbooks to resolve issues. This hands-on role requires … problem-solving, organisation and a service-oriented mindset as part of a two-role IT function with a Senior IT Service Delivery Manager. #J-18808-Ljbffr ...