2 of 2 Service Desk Engineer Jobs in London

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone … Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security ...

Great Places To Work programme in 2025 – now 6 years in a row! As part of the IT Services Team, the IT Helpdesk Support Engineer will be responsible for providing technical support on Dimensions IT systems by phone, email and remote support as part of the IT Helpdesk Team. … many issues on a first time fix basis. Pro-actively monitor, review and chase outstanding tickets and ensure that a high level of customer service is provided at all times to all customers and users. Take ownership of problems and be proactive when dealing with user issues. About ...