2 of 2 Service Desk Engineer Jobs in London

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST CLOUD … Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with … great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service Desk More ❯

Job overview Job overview: Ultima are recruiting for a proactive IT Support Apprentice, with the aptitude for Technology and customer service, who will be able to provide a friendly, professional and efficient service to each and every customer in line with policies and procedures, ensuring that the customer's needs are being responded to and escalated in a … timely manner. The main role will be to deliver first class technical support using all tools available to resolve at FPC, striving to improve the team's knowledge and service levels. Salary: £19,305 per annum. Benefits: Dedicated mentor Dress down Fridays 21 days annual leave Main role/Responsibilities: will include but not be limited to : Achieve and … maintain personal KPI's and contribute to team SLA's Provide a high-class telephone service and meet call quality expectations Utilise in-house ITSM tool to accurately and appropriately record and manage tickets Look to drive continuous improvement to team processes and procedures Review, improve and share knowledge to enhance existing knowledge base Operate efficiently in a team More ❯