Jobs 1 to 2 of 2

3rd Line Service Desk Support Engineer

Main Duties & Accountabilities: - Responding to calls and tickets from clients, clearly identify issues, troubleshooting through to resolution - Taking ownership of and responsibility for infrastructure problems and being proactive when dealing with issues, liaising with both internal and external support functions, clearly setting expectations of others - Manage own ticket queue and...
High Wycombe, Buckinghamshire -
Atech Support
Salary: From £35,000 to £50,000 per annum DOE
Posted: 10 days ago

Tier 1 Service Desk Engineer

Maintaining all relevant service management system tickets, inventory and other data... service management and project management teams, 2nd and 3rd line technical support teams. Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet. Periodically review Daisy Security...
Horsham, West Sussex -
Daisy Group
Salary: £17,000 per annum
Posted: 20 days ago