Service Desk Management Jobs
Jobs 1 to 7 of 7
South Wales -
Hays IT - Uk Posting account
In addition to this the Senior Service Desk Analyst will have more than 3 years experience in a service desk management experience. From a technical aspect the candidate will need to have proven ITIL experience as well as proven desktop/service desk support experience including but not limited to Windows...
Salary: £29000.00 - £32000.00 per annum + excellent benefitsPosted: 17 days ago
The post holder will be required to instil ITIL principles and engaging in Knowledge and Incident Management, together with liaison with the wider IT team. The post holder will be directly accountable in ensuring all calls area dealt with to meet SLA?s, this will be delivered via a robust...
Salary: £29000 - £34000 per annum + 10%bonus,pension,25 days a/lPosted: 16 days ago
City of London -
Interquest - ITQ Financial - Tunbridge Wells
Role Profile: *Working rotating 12.5hour shift patterns, 3.5 shifts per week. *Provide Excellent Customer Service to the business, internationally, by answering and competing service requests/ phone calls. *Use incident management tool to document incidents and requests. *Incident ownership. *Escalating incidents and requests when appropriate. *Hitting KPI's/ SLA'...
Salary: Competitive Salary + Great BenefitsPosted: 15 days ago
Cambridge, Cambridgeshire -
Cambridge University Press
The role will also involve performing second line hardware and software support for the UK users, logging and resolving issues using the Service Desk Management tool... Technical skills including Windows XP/7, Mac OS X, Lotus Notes client, experience of PC deployment and of using and configuring Remote Management Tools...
Salary: £Competitive + benefitsPosted: 11 days ago
Hays IT - Uk Posting account
As an IT Support Engineer with strong desktop experience you will be part of a team providing rolling out Windows 7 across the IT desktop and laptop estate. You will initially be involved with packaging applications using SCCM before moving on to the roll out... Suitable candidates will have excellent...
Rate: £14.00 - £17.00 per hourPosted: 5 days ago
Warrington, Cheshire -
Harvey Nash plc
You will be responsible for full incident management processes ensuring all requests made to ICT for advice and support from whatever source are logged, prioritised, categorised and progressed to resolution in line with the service level agreements and operational level agreements whilst providing high levels of customer service. You must...
Posted: 3 days ago
Greater Manchester -
Excellent time management skills required for effective resource utilisation... Antivirus and MDM security products (Especially SOTI - Mobicontrol) Meraki Wi-Fi hardware, monitoring and management systems... Prontoforms, SVS etc.) Mobile hardware operating systems - Apple iOSx; Android etc. Keystone Foundation, SMS and BES servers. House on the Hill Service desk management software...
Salary: £15k - 31k per yearPosted: Yesterday