Service Desk Management Jobs
Jobs 1 to 13 of 13
St. Albans -
Hays IT - Uk Posting account
Requirements for the job: - Service Desk Management experience - OR Field Engineer management experience with a strong understanding of ITIL processes - Vendor/3rd party management exposure - SLA/KPI implementation experience - Strong communication skills with the ability to build trust and rapport to people at all levels - Technical knowledge If you have...
Salary: £30000.00 per annum + BenefitsPosted: 24 days ago
Hays IT - Uk Posting account
Service Desk / Operations Manager - Liverpool - £300-400 per day ITIL - Service Improvement - Support - Windows - Citrix -Operations - service desk - call handling IT Service Desk / Operations manager required by my leading blue-chip client. The ideal candidate will come from service desk management background, will be well versed in ITIL service management...
Rate: £300.00 - £400.00 per dayPosted: 9 days ago
West Bromwich, West Midlands (County) -
ITIL, SLA, OLA, LAN Desk... The successful candidate will be proven in Service Desk management and likely be a career Service Desk Specialist having come from a Service Desk Analyst/ Help desk Environment. You will Manage the 1st Line Support Team of 15 and LAN Desk service management tool. You...
Salary: £35000 - £48000 per annum + 10% Bonus + BenefitsPosted: 3 days ago
Service Delivery Manager - £32,000 - £35,000 - North Leeds. A Service Delivery Manager with strong Microsoft stack skills is needed to join a rapidly growing business within their North Leeds offices... You will oversee all of the technical staff (mainly 1st and 2nd line support engineers with some 3rd line)...
Salary: £32000 - £35000 per annum + competitivePosted: 2 days ago
Capita - ITIN
You will be reporting directly to the Service Delivery Director and be a member of the Service Management Team... Good service desk management experience... Good experience with KPI'S and SLA's. Experience of supporting an Active Directory environment and Microsoft Windows client operating systems... Experience of using a Service...
Salary: £35000.00 - £40000.00 per annumPosted: 26 days ago
Liverpool, Merseyside -
Reed Professional Services
Service Desk / Service Desk Manager / ITIL / Helpdesk / Problem Management / Service Management / Strategy / Merseyside / Liverpool. Remit: To oversee all IT Service Management processes and functions, ensuring alignment of Service Management tool to support the development and deployment of all IT Service Management processes. Service Desk management, ensuring the effective management and...
Salary: £40000 - £50000 per annumPosted: 5 days ago
Southampton, Hampshire -
Specification As a service desk analyst you will be responsible for end to end management of incidents and service requests reported by the customer, achieving first time fix where possible. Escalating and liaising with other business units/3rd parties as required in order to resolve issues within the defined SLA.
Posted: 2 days ago
West Sussex -
Maclean Moore Consulting
Software House... + Excellent Benefits. West Sussex. MMC.DKP.892277. A leading IT organisation is looking for a new... This Service Desk Manager cannot be solely internal orientated... The candidate must have: - Service Desk Management experience - Track record of managing teams of 4-8 people. - External client management experience. This is...
Salary: From £45,000 to £50,000 per annum + benefitsPosted: 2 days ago
Northampton, Northamptonshire -
Deerfoot IT Resources Ltd
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Posted: 4 days ago
South West London -
Ensure development of and team adherence to processes and policies: ITIL, Incident Management, Problem Management, Service Desk Management, Change Management, Operations Monitoring & Performance Reporting; responsible for ensuring consistent execution of processes and on-going improvement... Maintain and improve service delivery objectives... Conduct service delivery personnel interviews... Strong experience with Change...
Salary: From £45,000 to £60,000 per annum plus benefitsPosted: 19 days ago
Rugby Borough Council
High quality service delivery standards are at the heart of any successful ICT function and one of the aims of the restructure is to push through cultural change that instils proactive, customer centric practices across the whole service. Reporting directly to the Corporate ICT Manager, and working closely with other...
Posted: 11 days ago
Hays IT - Uk Posting account
In conjunction with the Head of IT, maintain asset and configuration management policies and procedures to ensure the effective maintenance of all desktop, laptop, mobile, telephone, printer, server and network equipment to support business processes efficiently, minimise disruption and protect sensitive information... ITIL) to ensure effective service desk management, incident...
Salary: £25000.00 - £27000.00 per annumPosted: 23 days ago
Milton Keynes, Buckinghamshire -
Continuous improvement. Update, create articles for knowledge management. Relationships with key stakeholders: BDUK Service Management... BDUK Infrastructure Management... BDUK Service Delivery. BDUK Service Desk Management... Base judgments around key ITIL principles... Microsoft SharePoint experience. ITIL qualified or understanding of ITIL. HP BTO Service management tool (or equivalent) desirable. SC Clearance...
Salary: CompetitivePosted: 3 days ago