Service Desk Management Jobs
Jobs 1 to 6 of 6
Capita - ITIN
Capita is the UK's leading IT transformation partner. For over 30 years, our secure IT services have enabled our clients to transform and deliver exceptional IT Services. We are recruiting a Service Desk Manager to join our team in York to coordinate the activities of the Service Desk ensuring...
Salary: £32000 - £37500.00 per annumPosted: 9 days ago
Leeds, West Yorkshire -
The ideal candidate will have a good understanding of Exchange/Office/Windows Operations systems and 1st/2nd line trouble shooting. Any experience of leading a helpdesk team, ITIL principles and/or service delivery would be an advantage... Regular monitoring and harvesting of all Service Desk ticket queues, prioritising and ensuring...
Salary: From £26,000 to £28,000 per annum + up to £3K p/a on call paymentPosted: 26 days ago
Totton, Southampton -
Amicus ITS HQ - Totton Service Management Centre... - Mentoring SDA L1s / Apprentices... Problem Management... Change Management / Configuration Management... - Analytical approach with good questioning & listening skills... - Good working knowledge of Microsoft office applications (Outlook, Excel, Word) - Good working knowledge of Windows Operating Systems / Server... Technical Qualifications (minimum requirements) - CompTIA A+ - MCP (preferably...
Salary: £18,000 - £20,000 per annumPosted: 9 days ago
Basildon, Essex -
A well respected Public Sector client in the Essex area are looking for an interim Service Desk Technician for an extremely busy 1st/2nd Line Helpdesk/Service Desk role answering between 40 - 60 calls each per day working to strict KPI, SLA's and support tasks (such as emails/managing...
Posted: 7 hours ago
Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Manager... Role: Responsible for the delivery of world class IT service and support based on ITIL Best Practice, for CDL application software solutions used by high volume insurance operations... Coaching and mentoring the Team Leaders in day to day management of their teams... Conduct daily operational Team...
Salary: From £38,000 to £45,000 per annum dependent on experiencePosted: 6 days ago
Information Technology Services
Responsibilities include: - Service Desk Management (offering both remote and deskside support) - Incident Management and Coordination - Review and develop processes to reflect changing needs of the firm and to improve service delivery performance - Performance Management and Skills Development of team members - Coaching & Mentoring staff - Business Engagement; manage expectations and deal with...
Salary: £55k - 65k per year + BenefitsPosted: 5 days ago