Service Desk Management Jobs
Jobs 1 to 13 of 13
Strong support skills across a variety of Windows technologies. VMware and Citrix knowledge would also be beneficial. - Knowledge of Incident/Problem management and the wider ITIL framework... The successful candidate will be involved in managing the servicedesk within an established Service Level Agreement, all with a high level of customer...
Salary: £23k+bonus+bensPosted: 8 days ago
City, London -
FIRST POINT IT RESOURCING
Following significant change in the provision of IT including changing IT Systems and Suppliers, in-housing a number of previously outsourced Systems and outsourced Service Desk functions, a Global Media Giant requires and leader and self-motivated Service Desktop Manager to turn an under performing and failing function into a...
Salary: £70000 - £85000 per annumPosted: 6 days ago
Sheffield, South Yorkshire -
My client based in Sheffield is looking for a new Service Desk Manager to manage a team of Support Analysts in a busy ITIL environment... You must have a experience working in a large IT department setting SLA's and KPI's in your current role... The technologies involved will...
Salary: £38000 per annumPosted: 2 days ago
Swindon, Wiltshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced ITSM/ IT Service Management Technical Business Consultant to join fast growing, dynamic organisation in Wiltshire... background in Service Desk management with strong toolset experience. *3+ years experience with SQL, Active Directory, Asset Discovery Software... *ITIL v3 certification (preferable) As a ITSM/ Service...
Salary: £40000 - £50000 per annum + car allow +bonus +benPosted: 2 days ago
Stoke-on-trent, Staffordshire -
Compliance Analyst Service Desk Manager/Service Delivery Manager/IT Team Leader (non- technical) required for our client based in Stoke-on-Trent, Staffordshire... You will also be responsible for contract, problem and incident management as well as the relevant IT security aspects relating to regulatory compliance... You will most likely...
Salary: highly negotiable + Bonus + BenefitsPosted: 2 days ago
City of London -
Nigel Frank International Limited - Newcastle
The successful candidate for this 4 month project will have the following skills: Primary essential experience: Security Cleared. Advanced knowledge of Microsoft Products:Windows OS, Office Suite, System Center Configuration Manager, Service Desk Management tool sets... Validates and assures escalation processes are monitored for SLA compliance. Engages other Service Lines,...
Posted: 2 days ago
Deerfoot IT Resources Ltd
An exciting opportunity has come up to supervise the day-to-day operations of the Service Desk in conjunction with the Service Delivery Manager, ensuring SLA's & KPI's are met in line with agreed working practices... *(50%) Perform the full Job Responsibilities of "Support Analyst" *(25%) Assist the Service...
Salary: £25000 - £29000 per annumPosted: 5 days ago
Hays IT - Uk Posting account
The Problem Manager will be responsible for the following; - Monitoring and liaison with incident owners throughout the life of a problem to ensure that actions to resolve the problem involving root cause analysis. - Ownership and management of problems through to resolution in line with designated service levels using 'Assyst' service...
Salary: £30000.00 - £35000.00 per annumPosted: 21 days ago
NFP Group Ltd
Following significant investment into innovating core business applications a true Leader in Sporting Success require a Head of Service Delivery to provide technical leadership in the provision and support of technology service to the business, for example Network, Servers, Infrastructure, Desktop, Telephony, Audio &Visual and Application Support and Maintenance. The...
Rate: £600 - £800 per day + 6 monthly extensionPosted: 7 days ago
4.Following ITIL framework for the provision of reactive and proactive Problem Management... - The role is also an escalation point for 'deep dive' technical analysis for issues that have not been solved through normal helpdesk escalation procedures... - VMware vSphere 5.x. - Microsoft HyperV... - HP/Dell/IBM/Cisco x86/64... - IBM...
Rate: MARKET RATE + COMPETITIVEPosted: 1 hour ago
Warrington, Cheshire -
Harvey Nash plc
Location: Warrington... The client: A market leading Housing organisation. The role: To work as part of and manage the ICT Service Desk team in order to deliver an efficient and effective ICT support function and single point of contact for all ICT related issues and requests. 1.To provide a...
Posted: 8 hours ago
City of London -
Austin Fraser Limited
Middleware - Sharepoint - .Net - Windows Server - RedHat - Linux - JMS - HTTP Server - Apache - Tomcat - HP - MS - JBoss - Weblogic - ITIL... The job holder will be responsible for supporting the Head of Middleware Technology in: Project Delivery Problem Management Change Management Incident Resolution Key Skills: (core) Sharepoint .Net development/scripting Windows Server; RedHat Linux (...
Rate: £250 per dayPosted: 13 days ago
Working closely with Service Desk management, assist in developing, implementing and enhancing best in class policies, procedures for technology systems support... - Assist with Root Cause Analysis (RCA) relating to major incidents/problems as appropriate... o VMware vSphere 5.x. o Microsoft HyperV. o KVM. Subject Matter Expertise in server technologies:...
Rate: MARKET RATE + COMPETITIVEPosted: 2 hours ago