Jobs 1 to 14 of 14

Service Desk Manager / Service Desk Lead

City of London -
Interquest - IQ Public Sector
The successful candidate will have a strong knowledge of service desk management, establishing and maintaining service level agreements, and will have exceptional customer service skills. The role requires excellent communication skills and demonstrated technical support knowledge with practical experience of working within an ITIL environment... The role ensures that our...
Salary: £36000 - £39000 per annum + Benefits
Posted: 27 days ago

Worldwide Service Desk Manager - Essex - 3 Months Rolling

Chelmsford -
CPS Group
My worldwide renowned client in the facilities management industry are urgently looking for a Global Service Desk Manager to join the team ASAP on an initial 3 month contract - which is highly likely to extend. The suitable Service Desk Manager must have experience of managing global service desks along with...
Rate: £500 - 675 per day
Posted: 14 days ago

Service Desk Team Leader

Nottingham, Nottinghamshire -
EMBS- People Transfer
They require a Team Leader required to run a busy Service Desk operation and a team of 15-20 people who support a variety of external client accounts across multiple SLA's... Able to provide higher level escalation and even support when necessary this role will see you involved in...
Salary: To £30,000 + Benefits
Posted: 3 days ago

Service Desk Analyst

Southampton, Hampshire -
Amicus ITS
Escalating and liaising with other business units / 3rd parties as required in order to resolve issues within the defined SLA... Monitor and escalate Incidents according to the customer’s SLA... Complete additional tasks as defined by the Service Desk Management... Mentoring SDA L1s / juniors. Work within other departments as and...
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: 4 days ago

Head of Major Incident Management

Birmingham, West Midlands (County) -
SCC
Our Customer Response Centre provides first , second and third line support to our clients and , under ITIL governance , comprehensive Major Incident Management services to ensure rapid return to 'business as usual' in the event of any disruption to our customers' IT systems . We now have an exciting career opportunity for...
Salary: From £45,000 to £50,000 per annum Up to |£50k plus car /car allowance
Posted: 21 days ago

Service Desk Team Leader

Northampton, Northamptonshire -
Deerfoot IT Resources Ltd
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Salary: £32000 - £35000 per annum
Posted: 6 days ago

Service Desk Manager / Helpdesk Manager - Hitchin - 40K

Hitchin, Hertfordshire -
Senitor Associates
My client a fast expanding technology company based in Stevenage is looking to take on an Application Support Service Desk manager with Service delivery responsibilities... You must have service desk management experience to be selected for this role... For more information about Senitor and the opportunities we have to offer...
Salary: £40000 per annum
Posted: 3 days ago

Service Desk Manager

East London -
Venturi
Essential Service Desk Manager experience: * Technical experience around supporting Cisco, Juniper and Microsoft technologies. * A natural leader of people with knowledge of service desk management... * Incident Management... This would be the ideal next step for a Senior Engineer who has been supporting Cisco, Juniper and Microsoft technologies working within the...
Salary: £40000.00 - £47000.00 per annum + benefits & bonus
Posted: 4 days ago

Application Support Manger / Service Desk Manager - 40K

Stevenage, Hertfordshire -
Senitor Associates
Service Delivery Manager - SLA's - Strategy - Increased Efficiency of Service Desk. Software House - Data Management. My client a fast expanding technology company based in Stevenage is looking to take on an Application Support Service Desk manager with Service delivery responsibilities... You must have service desk management experience to be selected...
Salary: £40000 per annum
Posted: 3 days ago

1st Line Service Help Desk

Warrington, Cheshire -
Harvey Nash plc
Knowledge: Citrix, Active Directory, Exchange, Microsoft provisioning services console, Microsoft Windows, Microsoft Office, DNS, DHCP, Basic scripts, ITIL Foundation V3. Experience: > Experience of providing 1st and 2nd Line Support on a Technical Service Desk (minimum 1 Year) > Networking/Patching/IP Addressing/DNS/DHCP/Broadband Troubleshooting... >Ability to configure and support...
Salary: £21000 per annum
Posted: 5 hours ago

Business Applications Support Manager

London -
Lorien Resourcing
Essential skills include; ITIL Foundation (minimum) *PRINCE2 to foundation level... *Good knowledge of Microsoft Excel/XML file formats. *Familiarity with MS Windows XP and 7. *Microsoft SQL server 2005 and 2008 including ability to write queries. *Good understanding of data load and transformation processes - ETL... *Familiarity with Microsoft Active Directory...
Posted: 3 days ago

Application Support Analyst - Microsoft Dynamics NAV

London -
Burns Sheehan
Technologies: Microsoft Dynamics NAV... Requirements: The successful Application Support Analyst: Must have supported Dynamic NAV (the company uses version 2013) Strong understanding and experience in incident, problem, and change management... eLearning experience would be beneficial. Role: As Application Support Analyst, you will: Support the Microsoft Dynamics NAV system... Accurately record...
Salary: £22000.00 - £27000.00 per annum + company benefits
Posted: 5 days ago

Application Support Analyst - 1st line - Graduate/Junior

London -
Burns Sheehan
Technologies: Databases, SQL Server, Oracle or similar... Requirements: The successful Application Support Analyst: Must have supported a database (SQL Server, Oracle or similar) Strong understanding and experience in incident, problem, and change management... eLearning experience would be beneficial... Role: As Application Support Analyst, you will: Support databases (SQL Server, Oracle...
Salary: £20 - £22000 per annum + company benefits
Posted: 3 days ago

1st Line Support

Leeds -
Hays IT - Uk Posting account
The successful candidate will be responsible for achieving and exceeding Service Level Agreements, identifying best practices in service desk management through continuous improvement initiatives and understanding when there is a need to escalate regarding customer issues to the appropriate people Ideal Candidate The ideal candidate will have a basic understanding...
Salary: £16000.00 - £18000.00 per annum
Posted: 26 days ago