Jobs 1 to 2 of 2

IT Service Desk Manager

Leeds, West Yorkshire -
Harvey Nash plc
For this reason, the post holder must have previous experience of service desk management, problem management, training team members, continual improvement and operational oversight. ESSENTIALs: -Management experience of coordinating service desk and problem management teams... - Carry out continual improvement activities - face off with the business and act on feedback... -ITIL...
Salary: £35000 - £40000 per annum + benefits package.
Posted: 3 hours ago

IT Service Desk Manager - SLA / KPI / ITIL

Sheffield, South Yorkshire -
Senitor Associates
My client based in Sheffield is looking for a new Service Desk Manager to manage a team of Support Analysts in a busy ITIL environment... You must have a experience working in a large IT department setting SLA's and KPI's in your current role... The technologies involved will...
Salary: £38000 per annum
Posted: 3 days ago