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Service Desk Manager

ITIL Qualified... To establish and maintain Service Desk performance targets against agreed SLA's. To establish and publish Service Desk performance statistics at agreed levels. To work within the Service Management Team to provide customer feedback and manage any escalations or complaints as appropriate... Monitoring, prioritizing and escalating Incidents as...
Southampton, Hampshire -
Experis Ltd
Salary: £40000 - £45000 per annum
Posted: 2 days ago