1 Service Desk Support Jobs in Milton Keynes

IT Service Desk Support Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in … and you'll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and … specific incidents and manage a trouble ticket through to resolution Technical 2nd and 3rd line troubleshooting and resolving remote site network issues Ensure Customer Service Level Agreements are met or exceeded Respond to customer enquiries in a timely and efficient manner Ensure engineers are despatched when required and according more »