experienced sustained, organic growth, with turnover increasing by 80% over the last six years. We believe this reflects the level of our client service, the culture within the firm and our progressive outlook. Responsible for providing effective leadership to the IT servicedeskteam … meet business needs and delivering timely and effective technical support to end-users. The role requires the ability to manage and motivate a team of IT servicedesk technicians to meet the company's IT service delivery objectives. To co-ordinate internal … support and external service providers and ensure effective communication on all matters relating to the systems, delivery, availability, and satisfaction of customer service requirements. Duties and Responsibilities Lead and manage a team of IT servicedesk technicians providing technical support more »
London, Old Street, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
IT ServiceDeskTeamLead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT ServiceDeskLead with a passion for providing exceptional technical support? Do you thrive … in an environment where you can make a significant impact? We're seeking a talented individual to join our clients team as an IT ServiceDesk Lead. Our client prioritize excellence … in IT service delivery to meet the evolving needs of their business and ensure unparalleled support for our end-users. As a leader in their industry, they are committed to fostering innovation and maintaining high standards of performance. As the IT ServiceDeskmore »
IT Support TeamLead/Technical Engineer Team Leader. Pay up to £50,000 (depending on experience) Hybrid working Based in the City of London Managed Service Provider background (preferred) Our client, an awarding with IT MSP based in the heart of the city … of London. They are responsible for supporting some of London's top financial clients. They are looking for an experience IT Support TeamLead to come and join their team and eventually take responsibility for a team of excellent engineers. Whilst reporting into the … key issues and handling VIP communications and issues from our Relationship management team. Key Skills and Experience: Experience in a similar TeamLeader role, managing Helpdesk/ServiceDesk engineers. Previous experience as a hands-on technical engineer/2 nd line Engineer more »