4 of 4 Service Management Consultant Jobs

ITIL Service Management Consultant/Service Architect – SC ClearedSR2 Consulting is recruiting a Service Management Consultant/Architect for an exciting government project.This role will be responsible for designing, implementing and improving IT service management capabilities aligned to ITIL, supporting a product-centric operating model and ensuring services are scalable, efficient … and aligned to business needs.Due to the nature of the role, active SC clearance is required. Key Responsibilities Design and implement end-to-end IT service operating models. Assess and enhance ITIL-aligned service practices and maturity. Define metrics to track service performance and customer satisfaction. Support improvement and adoption of ITSM tooling (e.g. ServiceNow, Remedy, Jira … SM). Develop governance, process flows, and documentation for service design. Drive continual improvement and enable organisational change through engagement and communication. Skills & Experience ITIL v4 (or v3) certification. Proven experience designing or improving ITSM frameworks. Hands-on experience with ITSM tools (ServiceNow preferred). Strong stakeholder management and communication skills. Experience working with or within product teams More ❯

Position: ITIL Service Management Consultant/Service ArchitectLocation: Hyrbid (On-site in London once/twice a week)Day Rate: £500 p.d (OUTSIDE IR35)Active SC Clearance Required Are you ready to architect the next evolution of IT service excellence? We're looking for a forward-thinking ITIL Service Management Consultant to … lead the charge in designing scalable, product-centric service models that empower businesses to thrive. What You'll Do: Design and implement end-to-end IT service operating models aligned with ITIL Drive maturity assessments, gap analyses, and roadmap creation Collaborate with stakeholders to embed ITIL-aligned practices across product teams Enhance ITSM tooling (ServiceNow, Remedy, Jira) to … support continuous improvement Define metrics that matter-service performance, customer satisfaction, and compliance Champion change through clear communication and stakeholder engagement What You Bring: ITIL v4 (or v3) certification and deep knowledge of service management principles Proven experience designing and improving ITSM capabilities Hands-on expertise with ITSM tools like ServiceNow, Remedy, or Jira Experience working in More ❯

Management Consultant, Song Service CL9 London, Manchester, Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology … to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In … Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises Work with famous More ❯

"Unsere Leidenschaft ist die Entwicklung verantwortungsvoller Lösungen für die Bauindustrie!" ARDEX ist einer der Weltmarktführer bei hochwertigen bauchemischen Spezialbaustoffen. Als Gesellschaft in Familiensitz verfolgt das Unternehmen seit 75 Jahren einen nachhaltigen Wachstumskurs. Weltweit beschäftigt die ARDEX-Gruppe über 4.000 Mitarbeitende More ❯