Jobs 1 to 15 of 296

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 5 days ago

Service Analyst (Helpdesk)

Manchester, Lancashire -
Network Rail
Plus a bonus scheme, a choice of contributory pension schemes and a rail season ticket discount of up to 75% From the rejuvenation of King’s Cross station to Europe’s largest civil engineering project - Crossrail, Network Rail is at the heart of revitalising Britain’s railway. Our Group Business...
Salary: £17,000 per annum
Posted: 7 days ago

IT Service Manager

London -
Harvey Nash plc
In order to be successful the IT Service Manager will have proven experience of driving change and improvement for supplier relationships, leading and managing multi-sourced service delivery teams and a good understanding of relationships between functional business areas and capability of the supporting IT system to achieve overall business...
Rate: £500 - £550 per day
Posted: 6 days ago

Process Assistant

Portsmouth, Hampshire -
Steria
o Ensure all actions taken are recorded against the relevant Service Management Tool records. o Carry out day to day queue management / administration duties Essential skills and experience: o Attention to detail / process oriented o Able to work to deadlines and prioritise own workload o ITIL v3 Foundation o Effective...
Salary: £20,000 per annum
Posted: 15 hours ago

Service Desk Support- SQL

Peterborough, Cambridgeshire -
@ITS
They are offering good industry salaries that will be fairly negotiated + Shift Allowance and Benefits... Do you have- * SQL- Scripting Experience/Troubleshooting experience. * Remedy toolset- Or other Service Management toolset. * ITIL experience would be advantageous... You will play an integral part within a Global IT transformation project. Our client is...
Salary: Competitive-Call for details
Posted: 5 days ago

Service Management Lead - Contract

Cumbria -
First Recruitment Group
Service Delivery / Service Management Transformation Lead... My Client, leading in the Nuclear industry are seeking a Service Delivery Lead to join them on a long term 12 month contract to deliver ITIL processes for the outsourced IT supplier. The responsibilities will be to define and implement major Incident Management process,...
Rate: £0 - £60 per hour
Posted: 4 days ago

Design Lead / Design Manager

City, London -
Capita Resourcing - IT Resourcing
Design Lead / ITIL / ITIL v3 / Service Management Toolset / Design / Implementation / Adhoc Design / Permanent / London / £60-85,000 per year / 15 Month Fixed Term Contract... The Data and Tools design lead role is to lead the development and implementation of the Service Management Data and tools Strategy. This will include the...
Salary: £70 - £85 per annum
Posted: 20 hours ago

Director of Service Delivery

City of London -
Interquest - ITQ Financial - Tunbridge Wells
The Opportunity: IQNFP has an exciting opportunity for a Director of Service Delivery to join their respected and professional Global Information Services team. This role reports to the newly appointed CIO and provides opportunities: *Accountable and Responsible for delivery of quality, reliable Information Services to the business (including regions and...
Salary: £65500 - £75000 per annum + benefits
Posted: 20 days ago

IT Service Introduction Lead

Coventry -
Hays IT - Uk Posting account
IT Service Lead / Project Manager One of the East Midlands leading manufacturing firms seeks to expand its Service Delivery team by adding a senior IT Service Leader / Project Manager. Role profile: Your role will be to own and govern Service Introduction (Service Design and Transition) for a key business area/...
Salary: £42000.00 - £47000.00 per annum + Exec Car + Extensive Benefits
Posted: 18 days ago

Identity and Access Management Analyst

Buckinghamshire -
Stott & May
This is an exciting opportunity for an Identity and Access Management Analyst to add value and support on central user access management across the organisation, including training sessions and process workshops. Your experience and skills would include the following: * A solid experience and understanding of user access and identity management...
Salary: £30000 - £35000 Per Annum
Posted: 10 hours ago

Service Delivery Analyst - 12 month FTC

Solihull, West Midlands -
Xoserve
Accountabilities: The position on offer will be responsible for supporting an IS Delivery Lead to deliver excellent Application Support and Service Management ensuring that the services and processes are effective and fit for purpose... The position will undertake regular review of all Application or Service Management processes working closely with...
Posted: 6 days ago

IT INCIDENT MANAGER - ITIL

Croydon -
DP Connect
As a highly skilled and experienced IT ITIL Incident Manager, you will provide quality incident support; managing and controlling all incidents as they occur to ensure minimal impact to the business and ensure restoration of a normal operating service as soon as possible and within defined Service Levels. You will...
Salary: £30 - £40 per annum
Posted: 21 days ago

Service Desk Process Owner

City, London -
Advanced Resource Managers
This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department. To support this my client is looking to recruit highly motivated professionals with experience in the delivery of major service transition programmes of work and within the Service Operations ITIL discipline...
Rate: Negotiable
Posted: 21 hours ago

Service Architect

Belfast -
Capita - ITIN
The Service Architect performs a key role within the Capita MITS Solutions organisation working to align the correct combination of Capita Service Delivery and Service Management resources and processes required to meet customer requirements and to ensure the successful ongoing operation of managed services to agreed Service Levels... * Development of...
Salary: £.00 per annum
Posted: 19 days ago

Service Manager

Manchester, Lancashire -
Manchester City Council
The role holder will have the opportunity to: Develop and implement a new Service Delivery Framework adopting ITIL standards. Be part of a multi-million pound transformation programme ensuring the smooth transition into service of a new data centre, Microsoft Office 365, Windows 8.1 implementation and upgrade of the...
Salary: From £35,784 to £39,351 per annum Salary: Grade 9 £35,784 to £39,351 (
Posted: 13 days ago