Jobs 1 to 15 of 353

Interim Head Of End User Services

Yorkshire and the Humber -
Real Staffing
The post holder will be responsible for providing a platform for the delivery of an enhanced, customer focused IT/AV help and support service through the adoption of best practice IT Service Management principles... The successful candidate will have a proven track record of promoting customer service excellence and will...
Rate: £300 - £400 per day + Dependent on experience
Posted: 23 days ago

Service Manager - Reporting / Performance / ITIL

Egham, Surrey -
@ITS
Egham or Peterborough Base. Our client who is a leading global leisure travel company who are in the middle of driving through an exciting transformation plan is looking for a Service Manager- Reporting/Performance/ITIL. To be based out of either their Egham or Peterborough offices, offering highly competitive packages...
Salary: From £0 to £0 per annum Call to discuss ASAP
Posted: Yesterday

Service Manager ( ITIL )

Birmingham, West Midlands (County) -
Monarch Recruitment
An opportunity has arisen for a market leading company that are searching for a Service Manager ( ITIL ) to join the team... The Service Request Manager is responsible for ensuring the Service Team are aligned and prioritised to meet SLA objectives and KPI targets for the ‘Business as usual’ support activities.....
Salary: £50000 - £60000 per annum
Posted: 3 days ago

Service Delivery Manager

London -
Computer Futures
Service Delivery/ Support/ ITIL... The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be looking after the service desk along-side another very strong Service Manager... They are looking for someone...
Salary: £40000 - £45000 per annum + competitive
Posted: 18 days ago

HEAD OF IT CUSTOMER SERVICES - WEST SUSSEX - £58-65K

West Sussex -
ReThink Recruitment
Our client is an award winning values driven organisation with an reputation for excellence and innovation in the business areas they operate in. Due to continued growth and a significant change and transformation programme across the organisation, they now urgently require an experienced Head of IT Customer Services to join...
Salary: £58000 - £65000 per annum + BENEFITS PACKAGE
Posted: Yesterday

Service Delivery Partner

Hampshire -
SSE
Our IT Service Delivery Partner will be a member of IT's Service Assurance team, whose purpose it is to maintain and improve 'best in class' IT services, delivered in accordance with committed service levels, and communicated effectively to its customers. You will be responsible for delivering high performance, end-...
Salary: From £41,404 to £54,685 per annum
Posted: 16 days ago

Service Architect

London -
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £500.00 per day
Posted: 11 days ago

Operations Manager

Newcastle Upon Tyne, Tyne and Wear -
Interaction Recruitment PLC
Essential Experience: ITIL Service Management (intermediate or expert level) (desirable) ITIL Managing Across the Lifecycle (desirable) Practical experience of delivering Service Support for significant technology asset Practical experience of delivering Service Delivery for significant technology asset Practical experience of successfully implementing Service Management to ITIL standards Demonstrated team working and...
Rate: £400 - 480 per day + .
Posted: Yesterday

Service Desk Manager

City, London -
Robert Half
Are you an experienced Service Desk Manager looking for the next step in your career? Can you lead, motivate and bring out the best of a team of 30 in a ITIL environment working to KPI's & SLA's? Would you like to play a pivotal role in a thriving...
Salary: £40000 - £50000 per annum + 6% Pension, Life, Health, 25 Days
Posted: 4 days ago

Helpdesk Service Manager - ITIL

City, London -
Eames Consulting
Helpdesk Service Manager required by London based Insurer to oversee the firm’s global support group and optimise the current delivery process... Due to the nature of the role, the Helpdesk Service Manager will need the following expertise: 5 - 10 years Helpdesk Service Management experience. Providing support to 1500 employees...
Posted: 22 hours ago

Vendor Analyst - Staines - Contract

Staines, Middlesex -
Lorien Resourcing
The Vendor Analyst will be to support the efficient and effective business and supplier management processes by providing accurate information about track able items such as volumes, obligations or contract changes... *ITIL IT Service Management qualifications desirable; Excellent report writing, analytical and MI skills (including dashboards) *Experience: Excellent Supplier Relationship...
Rate: Competitive Market Rate!!!
Posted: 2 days ago

Resilience and Continuity Manager

Edinburgh -
Arrows Group
3 month contract. £525 - £550pd. Arrows Group have a great opportunity for a Resilience and Continuity Manager. Joining the infrastructure services team you will help the business understand their resilience position as well as understanding the disaster recovery position of all critical systems. Requirements. Service Management - Problem, Change, Continuity OR...
Rate: £525 - £550 per day
Posted: 12 days ago

Service Delivery Manager

Northumberland -
Mortimer Spinks
You will be required to manage and communicate all high priority and OOH escalations. Service Continuity and crisis management, (shift pattern 11 hour shift, 4 on 4 off). * Hold accountability for management and communication of all high priority incidents. * Act as an escalation point and provide support to team managers -...
Posted: 4 days ago

Service Delivery manager

London -
Capita - ITIN
CAPITA, a FTSE100 company, are looking for a new Service Delivery Manager to work with a number of high profile candidates across thier IT Enterprise Services Division... Essential Requirments: Qualified to a minimum of ITIL Foundation... Experience in IT Service Management... Good technical knowledge in IT (predominantly networks and Microsoft)...
Salary: £50000.00 - £57000.00 per annum + Car
Posted: 22 days ago

IT Service Manager / ITIL / Manchester - 52K

Manchester, Lancashire -
Circle Recruitment
Experience of continual service improvement plan (CSIP) and implementing Service Improvement Plans (SIP) * Experience in a multi Service management role, ideally covering both release management and change management functions. * An expert in ITIL, leading complex ITIL service delivery projects and implementing new process and solutions. * Stakeholder management at a senior...
Salary: £40000 - £52000 per annum + Benefits
Posted: 4 days ago