Jobs 1 to 15 of 351

Service Manager

London -
The Service Manager will be required to lead the IT service management team in driving the use of best-practice across the whole IT organisation, improving maturity through process improvement, and delivering higher levels of service and user satisfaction. The successful individual will also need to possess experience in: - ITIL...
Salary: £55,548 - £67,805 per year
Posted: 7 days ago

Messaging Product Manager - Manchester - £55k - Tier 1 Bank

London -
Nicoll Curtin
The chosen candidate will understand customer strategy, roadmap and requirements. Research the market capability and map to the customers strategy. Key responsibilities: Understand the customer strategy, roadmap and requirements. Researches market capability and maps to customer needs. Owns request for pricing process across all messaging products and services. Owns the...
Salary: £50000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 20 hours ago

Service Architect

London -
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £500.00 per day
Posted: 7 days ago

Change Analyst

Milton Keynes, Buckinghamshire -
We are seeking dynamic individuals to join our Change Management function within our Service Control Departments in Milton Keynes. Coming into a lively and friendly team, the successful individual will be responsible for performing the Change Management function for our IT Service customers, ensuring that exceptional standards of customer satisfaction...
Salary: generous benefits scheme
Posted: 25 days ago

Managed Service Bid Manager

Cirencester, Gloucestershire -
ReThink Recruitment
IT Bid Manager - Managed Services / Hosted Services / Cloud Services - Cirencester, Wiltshire. Near Cheltenham and Swindon - £50K - £70K + Package + Bens. Due to continued expansion a Managed Services organisation are seeking to recruit an IT Bid Manager to have full responsibility for bid processes from tenders, requests and contract variations and working...
Salary: £50000.00 - £70000.00 per annum + Package + Bens
Posted: 5 days ago

IT Service Manager

London, Hayes, Hounslow, Stockley Park, Uxbridge -
Brightred Resourcing
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: £0 - £65,000 per year
Posted: 19 days ago

IT Service Desk Analyst

Nottingham, Nottinghamshire -
TDX Group
IT Service Delivery Manager. Purpose of role To work on the Service Desk within the IT Service Management team, assisting in all the day to day processes of logging, investigating, updating, monitoring and reporting all incidents and service requests received from both internal and external clients... To work closely with...
Salary: Competitive + pension, healthcare
Posted: 21 days ago

Service Manager (Network Services)

Slough -
We're taking on new challenges around the world and exploring new ways to open up the world for our millions of customers... Your Role: Your role is to manage the delivery of service management for your specific services so that we knowingly deliver great service experiences 24x7 to both...
Posted: 15 days ago

Service Delivery Manager

London -
Computer Futures
The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be likely to have between 10-20 corporate clients to look after. You would be dealing with Incident & Problem management as well...
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago

End User Support Analyst

London -
Kingston University
We are embarking on our service management journey that will enable us to embed a culture of excellence within our newly formed user support team you will support our users experience across a broad technology space including Desktop and BYOD, AV, Printing, Teaching and Learning Technologies as well as Telephony...
Salary: £23,033 - 26,309 per year + Excellent Benefits
Posted: 27 days ago

Customer Service Manager

Birmingham, West Midlands (County) -
West Midlands Police
The Customer Services function of Service Management is its most customer-facing... You are responsible to the Senior Manager (Service Management) but will be expected to work without direct supervision and will be required to make decisions using your own initiative and experience. You will have: An IT and/or...
Salary: From £44,985 to £51,243 per annum
Posted: 6 days ago

IT Change & Configuration Analyst

City of London -
Interquest - IQ Tech
Work independently and as part of a small team; *Analysing relationships between configuration items; *Grasp technical information quickly; *Understand, or question, potential impacts of system change requests; *Good analytical and reporting skills; *Good general knowledge of IT systems and technologies, with an understanding of how these impact the business; *Should...
Salary: £28000 - £31500 per annum + Benefits
Posted: 13 days ago

Senior Delivery Manager

Cambridge -
360 Resourcing
You have experience of overseeing the end-to-end delivery of business critical projects and applications, and have a thorough understanding of project management, development and testing methodologies. You are familiar with structured IT Service Management and processes such as incident management, problem management and change management, through experience of...
Salary: £60.6k - 70.3k per year
Posted: 9 days ago

Configuration Analyst

Milton Keynes, Buckinghamshire -
FCO Services
Your role will also see you configuring and verifying any new items, and maintaining the accuracy of our vital configuration management databases... With experience of working in an ITIL Service Management environment, backed by an ITIL foundation certificate, you’re the expert we need... Comfortable working with complex databases, Excel...
Salary: £22,000 per annum
Posted: 18 days ago

Service Delivery Manager- ITIL / Prince 2

City, London -
Michael Bailey Associates
Our Client based in the City of London is currently looking to hire a Service Delivery Manager on a permanent basis. You will be responsible for Managing the Service Delivery for BAU Operation Support including Service Desk, Deskside, Infrastructure & Datacentres... Implementing Major Incident Management and Problem Management processes. The ideal...
Salary: Market Rates
Posted: 6 days ago