Service Management Jobs
Jobs 1 to 15 of 351
The Service Manager will be required to lead the IT service management team in driving the use of best-practice across the whole IT organisation, improving maturity through process improvement, and delivering higher levels of service and user satisfaction. The successful individual will also need to possess experience in: - ITIL...
Salary: £55,548 - £67,805 per yearPosted: 7 days ago
The chosen candidate will understand customer strategy, roadmap and requirements. Research the market capability and map to the customers strategy. Key responsibilities: Understand the customer strategy, roadmap and requirements. Researches market capability and maps to customer needs. Owns request for pricing process across all messaging products and services. Owns the...
Salary: £50000.00 - £55000.00 per annum + Bonus + BenefitsPosted: 20 hours ago
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £500.00 per dayPosted: 7 days ago
Milton Keynes, Buckinghamshire -
We are seeking dynamic individuals to join our Change Management function within our Service Control Departments in Milton Keynes. Coming into a lively and friendly team, the successful individual will be responsible for performing the Change Management function for our IT Service customers, ensuring that exceptional standards of customer satisfaction...
Salary: generous benefits schemePosted: 25 days ago
Cirencester, Gloucestershire -
IT Bid Manager - Managed Services / Hosted Services / Cloud Services - Cirencester, Wiltshire. Near Cheltenham and Swindon - £50K - £70K + Package + Bens. Due to continued expansion a Managed Services organisation are seeking to recruit an IT Bid Manager to have full responsibility for bid processes from tenders, requests and contract variations and working...
Salary: £50000.00 - £70000.00 per annum + Package + BensPosted: 5 days ago
London, Hayes, Hounslow, Stockley Park, Uxbridge -
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: £0 - £65,000 per yearPosted: 19 days ago
Nottingham, Nottinghamshire -
IT Service Delivery Manager. Purpose of role To work on the Service Desk within the IT Service Management team, assisting in all the day to day processes of logging, investigating, updating, monitoring and reporting all incidents and service requests received from both internal and external clients... To work closely with...
Salary: Competitive + pension, healthcarePosted: 21 days ago
We're taking on new challenges around the world and exploring new ways to open up the world for our millions of customers... Your Role: Your role is to manage the delivery of service management for your specific services so that we knowingly deliver great service experiences 24x7 to both...
Posted: 15 days ago
The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be likely to have between 10-20 corporate clients to look after. You would be dealing with Incident & Problem management as well...
Salary: £40000 - £45000 per annum + competitivePosted: 5 days ago
We are embarking on our service management journey that will enable us to embed a culture of excellence within our newly formed user support team you will support our users experience across a broad technology space including Desktop and BYOD, AV, Printing, Teaching and Learning Technologies as well as Telephony...
Salary: £23,033 - 26,309 per year + Excellent BenefitsPosted: 27 days ago
Birmingham, West Midlands (County) -
West Midlands Police
The Customer Services function of Service Management is its most customer-facing... You are responsible to the Senior Manager (Service Management) but will be expected to work without direct supervision and will be required to make decisions using your own initiative and experience. You will have: An IT and/or...
Salary: From £44,985 to £51,243 per annumPosted: 6 days ago
City of London -
Interquest - IQ Tech
Work independently and as part of a small team; *Analysing relationships between configuration items; *Grasp technical information quickly; *Understand, or question, potential impacts of system change requests; *Good analytical and reporting skills; *Good general knowledge of IT systems and technologies, with an understanding of how these impact the business; *Should...
Salary: £28000 - £31500 per annum + BenefitsPosted: 13 days ago
You have experience of overseeing the end-to-end delivery of business critical projects and applications, and have a thorough understanding of project management, development and testing methodologies. You are familiar with structured IT Service Management and processes such as incident management, problem management and change management, through experience of...
Salary: £60.6k - 70.3k per yearPosted: 9 days ago
Milton Keynes, Buckinghamshire -
Your role will also see you configuring and verifying any new items, and maintaining the accuracy of our vital configuration management databases... With experience of working in an ITIL Service Management environment, backed by an ITIL foundation certificate, you’re the expert we need... Comfortable working with complex databases, Excel...
Salary: £22,000 per annumPosted: 18 days ago
City, London -
Michael Bailey Associates
Our Client based in the City of London is currently looking to hire a Service Delivery Manager on a permanent basis. You will be responsible for Managing the Service Delivery for BAU Operation Support including Service Desk, Deskside, Infrastructure & Datacentres... Implementing Major Incident Management and Problem Management processes. The ideal...
Salary: Market RatesPosted: 6 days ago