Jobs 1 to 15 of 259

Head of Customer Services - London

City, London -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... THE CANDIDATE * At least five years' experience of...
Salary: From £60,000 to £70,000 per annum + Benefits
Posted: 5 days ago

Service Delivery Manger

Bristol, Avon -
Connectus
What's required of the Service Delivery Manager?... As part of a new and exciting team in new, smart technologies utilising your experience as a Service Delivery Manager to bring controlled but flexible process driven implementation within the team whilst managing the service improvements, RFCs and projects through the relevant...
Salary: £35000 - £40000 per annum + Great Benefits, career progression
Posted: 3 days ago

Service Management Director

Reading -
Austin Fraser Limited
Responsibilities; The purpose of the Service Management Director (Cloud) is to be responsible for the development and alignment of service management processes to align with the ITIL Continual Service Improvement model... Liaise with the Product Development team on the continual improvement of the services portfolio... Measure the performance of internal...
Salary: £65000.00 - £75000.00 per annum
Posted: 7 days ago

ILS Engineer/Supportability Engineer - Wiltshire - £45K - £55K

Wiltshire -
Capita - ITMS
Keywords:- Client:- Working for a very known defence based consultancy there is an opportunity for an ILS Engineer to work on a permanent basis. The role is available due to a recent internal promotion. Role:- As a Lead ILS Engineer you will be working with assisting with the implementation of...
Salary: £45000 - £55000 per annum + Benefits
Posted: 14 days ago

Problem & Incident Lead/Manager - West Yorkshire - 4 months

Yorkshire -
Larson Group
Due to increase in work load our well known client urgently requires an experienced Problem and Incident Lead based in West Yorkshire. The successful Problem and Incident Lead will have experience of: Working in a Service Management environment. In delivering to SLAs in a complex technology environment. Experience of the...
Posted: 7 hours ago

Head of Service Desk / ITIL

Bournemouth, Dorset -
Candidate Source
Support business development activities to drive additional Service revenues... You'll be educated to Degree level or higher with ITIL or relevant service management qualifications and will have demonstrable experience of running large service delivery teams supporting a mix of customers, including public and private sector... - Computer literacy, including Microsoft...
Salary: From £60,000 to £65,000 per annum + benefits
Posted: 6 days ago

Service Management

Newcastle, Staffordshire -
Accenture
Working as part of the Service Management shared service team you'll support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... As well as a high level of motivation, great communications skills and a keen attention to detail, we'...
Posted: 6 days ago

Service Desk Analyst

Forest Row, East Sussex -
Vadis People
Exciting opportunity to be part of a brand new Service Desk Team, built upon ITIL foundations, for a rapidly expanding organisation, based in East Grinstead, East Sussex. This is a great opportunity to be part of a newly created team where your enthusiasm for excellence and exceptional service delivery skills...
Salary: £22000 - £25000 per annum
Posted: 5 days ago

Service Desk Analyst

East Grinstead -
Vadis People
Exciting opportunity to be part of a brand new Service Desk Team, built upon ITIL foundations, for a rapidly expanding organisation, based in East Grinstead, East Sussex. This is a great opportunity to be part of a newly created team where your enthusiasm for excellence and exceptional service delivery skills...
Salary: £22000 - £25000 per annum
Posted: 5 days ago

Service Manager/ Incident Manager- Bristol

Bristol, Avon -
Mortimer Spinks
You need to be ITIL certified and have experience of working as a service manager within a dynamic and rapidly changing environment.You need to have service management/helpdesk software knowledge.Your role will involve you predicting and pre empting service issues and putting in place a service roadmap to...
Salary: £38000 - £40000 per annum
Posted: 5 days ago

Service Delivery Manager - Stockport

Stockport -
Applause IT Innovation
Fantastic opportunity for a Service Delivery Manager to join an industry leading software house developing financial / insurance systems and applications based in their Stockport based headquarters. Alongside designing and implementing policy and procedure, you will be managing service management team leaders and be responsible for delivering ITIL Best Practice service...
Salary: £38000 - £42000 per annum
Posted: 17 days ago

Release Analyst

Stockport. Cheshire -
Net Recruit.co.uk Ltd
The Role: Our Release Management team are looking for a Release Analyst to expand their team... The role also includes providing management information on releases to clients and senior management, and ensuring all IT teams follow release management process. In order to apply, you must be able to provide evidence...
Salary: Competitive
Posted: 25 days ago

Capacity and Availability Manager

Warrington, Cheshire -
Sopra Steria Recruitment
Ensure and promote the use of Availability and Capacity Management processes... Proven knowledge of ITIL Service Management processes and practices... Very strong time management, organisation and problem solving skills, working to deadlines in a demanding environment... ITIL Foundation qualified... - Experience with Metro Athene The successful candidate must be willing to...
Salary: Up to £50,000 per annum
Posted: 18 days ago

Application Manager - IT Service Management, ITIL

Feltham, Middlesex -
Harvey Nash plc
Ensure ITIL best practice and service management methodologies are followed across all areas of application implementation, support and management. Essential experience: *Strong track record within IT service management. *Proven track record of successfully managing IT operations and the delivery of IT services (including Incident and Problem Management, Configuration and Change...
Rate: £350 - £380 per day
Posted: 5 days ago

Service Delivery Manager for growing MSP

East London -
VIT
Virtuoso is seeking a driven and experienced Service Delivery Manager to join their rapidly growing team. The successful candidate will be responsible for building and maintaining long term customer relationships and ensuring delivery teams are meeting obligations and SLA’s. In addition the role will include development of the service...
Salary: From £45,000 to £55,000 per annum
Posted: 21 days ago