Jobs 1 to 15 of 247

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... THE CANDIDATE * At least five years' experience of...
Salary: From £60,000 to £70,000 per annum + Benefits
Posted: 4 days ago

Change Analyst (ITIL v3)

Birmingham, West Midlands (County) -
Experis Ltd
Change Analyst, Problem Analyst, ITIL v3) My leading client is looking for a Change Analyst to join their growing team. The role has responsibility to respond, log and allocate priority of Change and Problems and to co-ordinate the administration of these processes on behalf of IT Service Management team.....
Salary: £30000 per annum
Posted: 5 days ago

Head of Service Strategy and Planning

South West London -
Imperial College London
As part of this pioneering organisation, Imperial College London is looking to appoint a versatile Head of Service Strategy and Planning that will look to redefine the service management landscape implementing innovative solutions that will enable the delivery of effective and high quality services... Working with the senior management team...
Salary: Negotiable depending upon experience
Posted: 17 days ago

Service Architect

London -
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £450.00 per day
Posted: 10 days ago

Service Management Analyst

Taunton -
Hays IT - Uk Posting account
The primary role of the Service Management Analyst is to create standardised reports relating to services provided, ensuring incidents and problems are properly analysed and understood with regards to trends and root causes. You will pro actively ensure that analysis is communicated to Service Managers; the wider service delivery community...
Posted: 27 days ago

Service Management Analyst

Taunton, Somerset -
set2recruit
Our client a leading well established company with over 25000 staff is looking to recruit a talented Service Management Analyst based in offices in Taunton. The opportunity is responsible for creating standardised reports relating to services provided, and for ensuring incidents and problems are properly analysed and understood with regard...
Salary: From £21,000 to £26,000 per annum £21k - £26k + Benefits
Posted: 4 days ago

Service Catalogue Manager

Kingston upon Thames -
Kingston University
As part of our new ambitious management team this will be your opportunity to shape and develop the service management capabilities of this large institution... We are embarking on our service management journey that will enable us to embed a culture of excellence and continuous improvement allowing us to provide...
Salary: £40,763 - 48,206 per year + Excellent Benefits
Posted: 3 days ago

Senior Service Desk Specialist

London -
Imperial College London
Working within the busy Service Desk you will be responsible for taking a lead role in incident management and customer escalations, championing customer satisfaction through the timely resolution of incidents and requests... A strong background of working in a busy service desk team within an ITIL- aligned, large and complex...
Salary: £29,350 - 33,410 per year + Excellent Benefits
Posted: 5 days ago

Service Management Analyst

Taunton, Somerset -
Latcom Ltd
Job Purpose: You will produce both planned and ad hoc reports and management information while ensuring SLA's relating to service reporting are met, collaborate with user groups and project managers to help build and design fit for purpose reports and dashboards, discover patterns and trends in incidents and problems...
Salary: From £21,000 to £26,000 per annum
Posted: 4 days ago

Service Manager

Hertford -
Interquest - IQ Telecom
55,000. My client own one of Europe's largest cloud services platforms as well as one of Europe's largest and most densely connected fibre optic networks. Their network spans 30 countries across 102 cities and the company offers solutions ranging from virtual cloud based services to physical network...
Salary: £50000 - £55000 per annum
Posted: 12 days ago

Project Manager - IT Service Delivery

Halifax, West Yorkshire -
The Bridge Ltd
A new opportunity has arisen to recruit an experienced ITIL Service Delivery Project Manager on a contract basis. Based in Halifax, the IT Service Delivery Project Manager will work alongside the Programme Manager, Infrastructure Team, Configuration Manager and existing IT Service Delivery team to develop and implement a plan to...
Rate: Unspecified Market Rate
Posted: 3 days ago

Service Introduction Manager lead

Swindon -
Nationwide
As a minimum requirement you'll: have extensive IT service management experience. Be ITIL qualifed. Be a PRINCE2 Practitioner... What you'll be doing You'll bring IT service management experience and ITIL qualified, certainly with a comprehensive understanding of the key elements and processes relating to service introduction and...
Salary: £40721 - £452245 per annum + excellent benefits
Posted: 11 days ago

Service Desk Manager, to £41k Bristol

Bristol, Avon -
Experis Ltd
Underpin overhauled service desk operations with ITIL best practice, including systematic structures, frameworks, processes, procedures and associated documentation to consistently ensure the highest possible standards of service delivery... Management reporting and performance management. The successful Service Desk Manager will have: Strong experience of leading a Service Desk function within an...
Salary: £41000 per annum + Excellent package
Posted: 6 days ago

Service Management Analyst

Taunton, Somerset -
ComputerWorld Personnel Ltd
Our client has an exciting opportunity for a Service Management Analyst within the Service Delivery team of the Information Systems Division. The primary role of the Service Management Analyst is to create standardised reports relating to services provided, and for ensuring incidents and problems are properly analysed and understood with...
Salary: £23000 - £26000 per annum + Excellent benefits
Posted: 4 days ago

IT Bid Manager - Managed Services Hosted Services - Coventry

Coventry, West Midlands (County) -
ReThink Recruitment
Due to continued expansion a Managed Services organisation are seeking to recruit an IT Bid Manager to have full responsibility for bid processes from tenders, requests and contract variations and working alongside Sales, and Technical delivery teams. Candidates will possess the following experience: Proven IT Bid Management experience. Experience leading...
Salary: £44000.00 - £53000.00 per annum + Mileage Bonus Bens
Posted: 4 days ago