Jobs 1 to 15 of 188


About 10 years+ of experience with the following skills. Experience Service Management consultant. 10+ years. Experienced in Service Catalog Design and Service Catalog Implementation. Experience in ITIL and across all service management processes. Experienced in SIAM. Experienced across the end to end (design, build and run) of services Must have...
London -
07768 130503
Posted: 23 hours ago

Service Introduction Lead

You will work in an ITIL environment particularly in Service Design and Transition processes, along with Service Transition lifecycle, principles, processes, functions and activities. The organisation is relatively new to Service Design; therefore, you will be contributing to the ongoing development of the maturity of the service catalogue. You will...
Luton, Bedfordshire -
Tria Recruitment
Salary: £40000.00 - £55000 per annum + Benefits
Posted: 5 days ago

Service Manager

Taking responsibility for ensuring the highest levels of service performance, you will drive continuous improvement on a day to day basis... To be equal to the challenge, you’ll need demonstrable experience or understanding in ITIL Service Management. If you don’t already hold the ITIL MALC qualification, you must...
Newcastle Upon Tyne, Tyne and Wear -
H M Revenue & Customs
Salary: From £35,761 to £40,194 per annum + Civil Service benefits
Posted: 19 days ago

Service Desk Manager - £47,000 - Huntingdon

My client, an award winning Microsoft Gold Partner, has seen continued expansion and growth which has given rise to a fantastic opportunity for an experienced Service Desk Manager to join my client's dynamic and expanding technical team... Must have proven experience of the following: ~ Working within an ITIL Service...
Huntingdon, Cambridgeshire -
Nigel Frank International Ltd
Salary: £47000 per annum + Pension
Posted: 3 days ago

Senior ITSM Practitioner - Problem Management - Major Incident

My client is currently looking for a Senior ITSM Practitioner to manage and coordinate Problem Management activities as well as managing Major Incidents to resolution... * Good knowledge of key service management functions. * ITIL V3 foundation certificate must be held, and ideally Expert (or equivalent) within one or more processes... * Sound...
Chelmsford, Essex -
Salary: £40000 - £50000 per annum
Posted: 6 days ago

ITSM Lead Consultant

My client is a rapidly growing IT Service Management (ITSM) Consultancy who are looking for a Lead Consultant with an excellent understanding of ITIL and ITSM... RESPONSIBILITIES: Provide guidance on the implementation of Service Management... Provide advice and guidance on ITIL best practice... In depth understanding of ITSM applications. In...
Central London / West End -
Office Local Ltd
Salary: From £65,000 to £75,000 per annum +Bonus +Benefit
Posted: 10 hours ago

Service Improvement Lead

Your new role You will be a part of the ongoing continuous service improvement programme with a focus on the ITSM systems and processes. This will include the ownership of areas such as service performance reporting, forecasting, workflow systems and service desk contact systems. You will also be a lead...
London -
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £45000.00 per annum
Posted: 11 days ago

Head of Service Managerment

A global financial organisation are looking to hire a Head of Service Management to help develop an already strong team... Instigating and pursuing root cause analysis and solutions through Problem and Change management... Development and maintenance of Service Level Agreements (SLA) for existing Services in scope... Developing and maintaining ITIL...
London -
Twenty Recruitment Group
Salary: £50000 - £100000 per annum + Plus bonus and benefits
Posted: 4 days ago

Service Desk Analyst (2557)

Perform management of the Service Desk queues to ensure end user expectations are met, alongside our SLA’s - Taking ownership of your own tickets, ensuring users are up to date and tickets are resolved within SLA - Escalation of service issues to appropriate support teams. A knowledge and/or experience of...
York, North Yorkshire -
Posted: 6 days ago

Change Analyst

The client are looking for somebody with excellent working knowledge of IT service management. Essential Experience- *Excellent working knowledge of IT service management... *Must hold a ITIL Foundation certificate. SC clearance is required for this role, so must hold current SC clearance or must be willing to under go the...
London -
Spring Technology
Posted: 10 hours ago

ITIL Change / Incident Administrator - Chelmsford

ITIL Service Management / Change Management Administrator/Analyst - Chelmsford, Essex. A large financial services company is seeking an enthusiastic IT Service Management professional to join a growing team based in Essex... To be considered suitable you must have strong ITIL experience/knowledge with a background in change/incident management, monitoring ITIL...
Chelmsford, Essex -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago

IT Service Analyst

Exciting opportunity to join Asda’s IT Service Management Team, as a Service Coordinator for the Retail area. You will be working at Coordinators level in a large retail IT organisation supporting a fast paced, dynamic, multi-channel business. Working with internal business stakeholders to support and co-ordinate change...
Leeds, West Yorkshire -
Salary: Market Salary
Posted: 25 days ago

ServiceNow, ITSM Technical Consultancy - Implementation Management

Deliver ServiceNow based ITSM projects to Company customers in accordance with our standards and methodologies. > Understand and deploy standard service management processes, e.g. ITIL into customer situations... > Proven IT Service Management experience... > Ability to configure and customise ServiceNow applications... > Good proven experience implementing ServiceNow core ITSM applications (problem, incident,...
North West London -
Salary: From £65,000 to £70,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 3 days ago

Service Delivery Manager - Technology - Hampshire - £55-65,000

My client, a globally recognised and respected technology provider to the financial services sector, are seeking to appoint a client facing service delivery manager, to assist with maintaining successful relationships and serving as a trusted support function for their managed service clients... ensure the service is correctly handed over from...
Hampshire -
McGregor Boyall
Salary: £55000.00 - £65000.00 per annum
Posted: 3 days ago

Service Delivery Manager Payments - London - £50k-£70k + Benefits

A market leading payments organisation is searching for a talented Service Delivery Manager to join their team... They are looking for an Service Delivery Manager with an excellent background in payments (traditional or non-traditional) and implementing quality service management solutions. The Service Deliver Manager will be responsible for governance...
London -
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Ins
Posted: 2 days ago