Jobs 1 to 15 of 308

Service Manager

London -
Adamine
The Service Manager will be required to lead the IT service management team in driving the use of best-practice across the whole IT organisation, improving maturity through process improvement, and delivering higher levels of service and user satisfaction. The successful individual will also need to possess experience in: - ITIL...
Salary: £55,548 - £67,805 per year
Posted: 14 days ago

Service Manager, Core Business Platform

Newcastle-upon-Tyne, Tyne and Wear -
HMRC
Within this environment, our Core Business Platform team handles application development, service management and operations for over 200 systems and technologies, supporting every aspect of the organisation. You’ll be responsible for CBP IT applications, including service management, performance, customer relationship, transition, risk management and continuous improvement... You must also...
Salary: From £35,232 to £39,643 per annum
Posted: 6 days ago

Service Manager, Core Business Platform

Newcastle, Staffordshire -
HMRC
Within this environment, our Core Business Platform team handles application development, service management and operations for over 200 systems and technologies, supporting every aspect of the organisation. You'll be responsible for CBP IT applications, including service management, performance, customer relationship, transition, risk management and continuous improvement... You must also...
Posted: 6 days ago

Service Architect

London -
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £500.00 per day
Posted: 6 days ago

Service Introduction Analyst

City, London -
McGregor Boyall
The key responsibilities are: To ensure a consistent and seamless approach to Service Transition across the Bank; To ensure all support functions are aware, prepared and capable of supporting any new services deployed; To provide a RUN/Service interface into project teams for Acceptance and Readiness; To ensure project teams...
Posted: 6 days ago

Incident Manager - ITIL - 6 Months

Cambridge, Cambridgeshire -
Lorien Resourcing
The Incident Manager must have the appropriate ITIL qualifications and will have the following role and responsibilities; *Manage the Incident Management process... *Lead Incident Management reporting (KPIs and Service level Targets) *Assist the Service Desk Manager and Incident Management Process Owner in establishing Service Management best-practice and ITIL process...
Posted: 4 days ago

Service Centre Analyst

Norwich, Norfolk -
Circle Housing
This role will include the following duties: Provide professional and customer focused 1st line incident management support to all Circle Group offices and remote sites utilising remote tools... We are looking for people with the following experience: Knowledge of operating within an ITIL based Service Management function. Understanding the SLA...
Rate: From £18,479 to £20,120 per annum pro rata
Posted: Yesterday

ICT Manager

Peterborough, Cambridgeshire -
RNIB
We’re currently recruiting for an experienced ICT Manager to manage our Service Desk and develop the service’s performance management process... Alongside this, you will develop and own the Service Performance Management process, ensuring that a consistent process for Vendor/Supplier performance review and management is in place and...
Salary: £36,141 per annum plus great benefits
Posted: 8 hours ago

Service Manager

Chessington, Surrey -
ReThink Recruitment
Chessington - Support- Service Delivery- 3rd party management. A World Class organisation based in Chessington are looking for a Service Manager to control and lead the Service Management in a large service delivery environment. Working in a Multi -Supplier Service environment you will ensure the Service Delivery and Support of Applications...
Posted: 4 days ago

Service Delivery Manager

Leicester, Leicestershire -
Experis Ltd
Service Management Leicester / My client, a large end user, are looking for a commercially aware Service Delivery Manager. The SDM must have ITIL qualifications and have managed complex IT environments with multiple customers and 3rd Party Suppliers. Ideally someone who has delivered to challenging SLAs / KPIs, a natural in front...
Salary: £40000.00 - £45000.00 per annum + bens
Posted: 9 hours ago

IT Service Manager

London, Hayes, Hounslow, Stockley Park, Uxbridge -
Brightred Resourcing
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: £0 - £65,000 per year
Posted: 25 days ago

Service Manager (Network Services)

Slough -
Telefonica
We're taking on new challenges around the world and exploring new ways to open up the world for our millions of customers... Your Role: Your role is to manage the delivery of service management for your specific services so that we knowingly deliver great service experiences 24x7 to both...
Posted: 21 days ago

Service Delivery Manager

London -
Computer Futures
The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be likely to have between 10-20 corporate clients to look after. You would be dealing with Incident & Problem management as well...
Salary: £40000 - £45000 per annum + competitive
Posted: 11 days ago

Head of Service Delivery (ITIL)

Wolverhampton, West Midlands (County) -
Reed Technology
Organisation Description. £40m t/o IT Services Organisation with Circa 750 employees. Job Description... Reporting to the board the Head of Service Delivery will be responsible for overall Leadership of a Circa 30 person team and budget management within this new area of the business. Areas that will be covered...
Salary: £70000 - £90000 per annum + CAR, PENSION, BONUS
Posted: 5 days ago

Customer Service Manager

Birmingham, West Midlands (County) -
West Midlands Police
The Customer Services function of Service Management is its most customer-facing... You are responsible to the Senior Manager (Service Management) but will be expected to work without direct supervision and will be required to make decisions using your own initiative and experience. You will have: An IT and/or...
Salary: From £44,985 to £51,243 per annum
Posted: 13 days ago