Jobs 1 to 15 of 325

Interim Head Of End User Services

Yorkshire and the Humber -
Real Staffing
The post holder will be responsible for providing a platform for the delivery of an enhanced, customer focused IT/AV help and support service through the adoption of best practice IT Service Management principles... The successful candidate will have a proven track record of promoting customer service excellence and will...
Rate: £300 - £400 per day + Dependent on experience
Posted: 21 days ago

Service Manager ( ITIL )

Birmingham, West Midlands (County) -
Monarch Recruitment
An opportunity has arisen for a market leading company that are searching for a Service Manager ( ITIL ) to join the team... The Service Request Manager is responsible for ensuring the Service Team are aligned and prioritised to meet SLA objectives and KPI targets for the ‘Business as usual’ support activities.....
Salary: £50000 - £60000 per annum
Posted: Yesterday

Service Delivery Manager

London -
Computer Futures
Service Delivery/ Support/ ITIL... The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be looking after the service desk along-side another very strong Service Manager... They are looking for someone...
Salary: £40000 - £45000 per annum + competitive
Posted: 15 days ago

HEAD OF IT CUSTOMER SERVICES - WEST SUSSEX - £58-65K

West Sussex -
ReThink Recruitment
Our client is an award winning values driven organisation with an reputation for excellence and innovation in the business areas they operate in. Due to continued growth and a significant change and transformation programme across the organisation, they now urgently require an experienced Head of IT Customer Services to join...
Salary: £58000 - £65000 per annum + BENEFITS PACKAGE
Posted: 2 days ago

Service Delivery Partner

Hampshire -
SSE
Our IT Service Delivery Partner will be a member of IT's Service Assurance team, whose purpose it is to maintain and improve 'best in class' IT services, delivered in accordance with committed service levels, and communicated effectively to its customers. You will be responsible for delivering high performance, end-...
Salary: From £41,404 to £54,685 per annum
Posted: 14 days ago

Service Architect

London -
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £500.00 per day
Posted: 9 days ago

Service Management Director

Reading, Berkshire -
Austin Fraser
Responsibilities; The purpose of the Service Management Director (Cloud) is to be responsible for the development and alignment of service management processes to align with the ITIL Continual Service Improvement model... Liaise with the Product Development team on the continual improvement of the services portfolio... Measure the performance of internal...
Salary: £65000.00 - £75000.00 per annum
Posted: 5 days ago

Service Desk Manager

City, London -
Robert Half
Are you an experienced Service Desk Manager looking for the next step in your career? Can you lead, motivate and bring out the best of a team of 30 in a ITIL environment working to KPI's & SLA's? Would you like to play a pivotal role in a thriving...
Salary: £40000 - £50000 per annum + 6% Pension, Life, Health, 25 Days
Posted: 2 days ago

Head of Service Management

London -
Harvey Nash plc
Requirements for the role: - Proven experience in ICT service management in a multi-vendor and partially outsourced environment. - Track record of excellent customer/user experience and delivering high class ICT services... - Experience of service management best practice and effective use of Service management tools. - Experience of implementing and managing ITIL...
Salary: £75000 - £85000 per annum
Posted: 5 days ago

Vendor Analyst - Staines - Contract

Staines, Middlesex -
Lorien Resourcing
The Vendor Analyst will be to support the efficient and effective business and supplier management processes by providing accurate information about track able items such as volumes, obligations or contract changes... *ITIL IT Service Management qualifications desirable; Excellent report writing, analytical and MI skills (including dashboards) *Experience: Excellent Supplier Relationship...
Rate: Competitive Market Rate!!!
Posted: 2 hours ago

Service Delivery Manager

Northumberland -
Mortimer Spinks
You will be required to manage and communicate all high priority and OOH escalations. Service Continuity and crisis management, (shift pattern 11 hour shift, 4 on 4 off). * Hold accountability for management and communication of all high priority incidents. * Act as an escalation point and provide support to team managers -...
Posted: 2 days ago

Service Delivery manager

London -
Capita - ITIN
CAPITA, a FTSE100 company, are looking for a new Service Delivery Manager to work with a number of high profile candidates across thier IT Enterprise Services Division... Essential Requirments: Qualified to a minimum of ITIL Foundation... Experience in IT Service Management... Good technical knowledge in IT (predominantly networks and Microsoft)...
Salary: £50000.00 - £57000.00 per annum + Car
Posted: 20 days ago

IT Service Manager / ITIL / Manchester - 52K

Manchester, Lancashire -
Circle Recruitment
Experience of continual service improvement plan (CSIP) and implementing Service Improvement Plans (SIP) * Experience in a multi Service management role, ideally covering both release management and change management functions. * An expert in ITIL, leading complex ITIL service delivery projects and implementing new process and solutions. * Stakeholder management at a senior...
Salary: £40000 - £52000 per annum + Benefits
Posted: 2 days ago

Problem Manager / Change Manager / Service Delivery - ITIL

Leeds, West Yorkshire -
The Bridge Ltd
My global Leeds based client is looking to recruit an experienced Problem and Change Manager to work within a busy ITIL led Service Management function... Lead Continual Improvement activities... The chosen Service Delivery professional will have demonstrable experience working in enterprise level environments and hold a minimum of ITIL foundation...
Salary: Up to £55,000 per annum
Posted: Yesterday

Customer Account Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Customer Account Leader (IT Service Management) Location: Stockport, Cheshire... Qualifications: ITIL Foundation. Minimum GCSE A-C grades, preferably ‘A’ levels... Good working knowledge of IT service management. Computer literate with experience of using service management software and Microsoft Office... Coaching skills acquired through formal service management and customer service...
Salary: Up to £35,000 DOE
Posted: 3 hours ago