Jobs 1 to 15 of 260

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 2 days ago

Team Manager

Wakefield, Yorkshire -
West Yorkshire Police
West Yorkshire Police are looking to recruit a Team Manager to join the IT Technical team based in Wakefield. This is an excellent opportunity for the right candidate to lead, manage and co-ordinate a technical team professionally and effectively, using appropriate standards and methodologies to support and maintain IT...
Posted: 12 days ago

Service Architect

London -
DP Connect
You will have a sound, broad knowledge of IT and an excellent understanding of how operational service delivery relates to other areas of IT and how it impacts on other business functions. - You will have in depth service management experience & understanding of ITIL (V3). Demonstrable experience of designing Service Management...
Rate: £550 - £600 per day
Posted: 18 days ago

Project Manager (Service Delivery)

Leeds, West Yorkshire -
HAYS INFORMATION TECHNOLOGY
Urgent Project Manager / Service Delivery - ITIL. Urgent Project Manager within Business Services required for a 6 month contract based in Leeds. Reporting into the Service Owners, the role will provide service related information to key business stakeholders and maintain relationships with strategic contact points within the business. You will also...
Rate: £450.00 - £500.00 per day
Posted: 4 days ago

Project Manager - Service Desk Consolidation

Abingdon, Oxfordshire -
Cadence Resourcing
Project Manager, Infrastructure Project Manager, Service Desk Implementation, Service Desk Project Management, Service Management, ITIL, Prince 2- Experienced Project Manager required by large organisation to Project Manage an in flight project to consolidate three Service Desk environments onto one Cloud based platform. The successful contractor will have experience of project...
Rate: On application
Posted: Yesterday

Service Manager- London, ITIL

London -
Harvey Nash plc
Skills required: Experience as a Technical Service Manager for a Managed Services Provider in a client facing role/ Or equivalent customer facing role or internal service delivery in a business of 250 users + Working in service & infrastructure, across the full I.T systems lifecycle specifically across multiple infrastructure technologies, i...
Salary: £35000 - £40000 per annum + Benefits + Bonus
Posted: 4 days ago

1st / 2nd Line Service Desk Analyst

Dorking, Surrey -
ITF Solutions
Following a standard, best practice approach to IT service management, incident management, service requests and user queries received into the service desk minimising adverse systems availability on the business and facilitating business activities in line with agreed service levels, personal tagrets and performance objectives. In terms of experience you will...
Salary: £21000 - £22000 per annum + Bens
Posted: Yesterday

Head of Service Delivery

City, London -
LA International
ITIL Expert - Head of Service Management - Multiple Service Desks 1-3 Line Resolution) This fantastic opportunity offers the candidate to work in a customer facing environment taking full responsibility for the delivery of ITSM solutions. You will be responsible management, coordination, planning and delivery of multiple tier 1, tier 2...
Salary: £70000 - £90000 per annum
Posted: 3 days ago

Service Delivery Manager

Leeds -
Capita - ITIN
Capita, FTSE 100 and Leading Business Process Outsourcer, is seeking a Service Delivery Manager to join their team to provide a single point of accountability for the delivery of all ITS operational services... *Provide service management input to the virtual account team and assist in identifying new opportunities. *Understanding the...
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 15 days ago

Telecoms Service Manager

West London -
Experis Ltd
Our client requires a Telecoms Service Manager to work onsite between Osterley and Central London. Overview. To manage the service end to end by ensuring that SLA's are defined and achieved. Own the governance for the management of the service and ensure that all relevant stakeholders are fully engaged...
Rate: £400 - £440 per day
Posted: 3 days ago

Senior Systems Technician

Guildford, Surrey -
UNIVERSITY OF SURREY
Working within the Service Management group, you will be responsible for 2nd and 3rd line support for the IT Infrastructure to achieve service targets and support individual and collaborative working for the University... You should have a good working knowledge of ITIL standards alongside in depth knowledge and understanding of...
Salary: From £25,013 to £28,972 per annum
Posted: 9 days ago

Portfolio Specialist

Birmingham, West Midlands (County) -
Mortimer Spinks
Portfolio / Service Specialist - ITIL - Birmingham (Portfolio Management specialist / IT Portfolio Manager / ITIL / Service Catalogue / Service Delivery / Change Manager / Process)I am currently seeking a candidate with expert skills of the ITIL Process and who has a strong proven experience with working on System Catalogue Databases (service catalogue) for an initial...
Rate: £250 - £310 per day
Posted: 4 days ago

Service Desk Analyst

Hammersmith and Fulham -
esynergy Solutions - UK
I am looking for a Service Desk Analyst to join a leading technology company based in Hammersmith on a permanent basis. The successful candidate will be part of a small team of professionals delivering customer projects. Essential Skills and qualifications required; - IT Service Desk experience. - Strong customer service ethos. - Good...
Salary: £25000 - £30000 per annum + benefits
Posted: 2 days ago

Service Assurance Manager

Islington, North London -
Cancer Research UK
Support the IT Leadership Team through the development of a service management strategy underpinning the way we work and its subsequent delivery. -Be accountable for the service management lifecycle for our driven IT services team, working in collaboration with key stake holders. -Drive forward the Service Management agenda in a...
Salary: Competitive + Excellent Benefits
Posted: 9 days ago

Help Desk Team Leader - ITIL / SLA / KPI

Peterborough, Cambridgeshire -
Harvey Nash plc
Service Desk Team Leader / Help Desk Team Leader - managing teams of 6 to 10 1st and 2nd Line Support Analysts, Windows, AD, ITIL and SLA / KPI... Ideal candidate must have at least 12 months experience within Helpdesk/ Service Desk Leadership capacity and must have worked within ITIL environment (preferably ITIL...
Salary: £30000 - £40000 per annum
Posted: Yesterday