Jobs 1 to 15 of 279

Service Introduction Lead

You will also be working with service delivery teams, operations and multiple vendors to ensure they are prepared to receive new\changing services into service operation and minimise disruption to the business... The role covers working to ensure new and changing services are transitioned into the business with minimal disruption...
Maidenhead, Berkshire -
The Rank Group plc
Posted: Yesterday

IT Service Management

You could also be involved in managing software assets, IT accounts and configuration management... Experience of customer service or Oracle based systems would be desirable. Competent practitioners will ideally have experience in ITIL or service management processes. To join us at the senior practitioner level, you will bring experience in...
Cheltenham, Gloucestershire -
Salary: Competitive
Posted: 9 days ago

Service Desk - Incident and Problem Management

The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... The revenue collection system...
City, London -
Rate: £300.00 - £315.00 per day
Posted: 2 days ago

New Service Manager needed for leading brand

Randstad Technologies are recruiting a. Service Manager. to join a leading brand on a. permanent. basis. As a Service Manager you will be responsible for ensuring that IT services provided by both Internal and 3rd parties are fit for purpose and provide optimal performance. Responsibilities with also including establishment of...
Taunton, Somerset -
Randstad Technologies
Salary: £45000.00 - £50000.00 per annum + pension & flexi bens
Posted: 3 days ago

Head of Service Desk

Full responsibility and accountability of service delivery of the infrastructure services within scope of the service tower. Owns responsibility that service desk service production meets SLA requirements and ensures service continuity... Leads the leadership team which is accountable for running the service desk operations to meet SLA requirements and ensures...
Maidenhead, Berkshire -
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: Yesterday

IT Service Manager

The successful Service Manager will have a strong background and understanding of service management ideally within a large and complex organisation... You will be ITIL qualified and will be responsible for: *Establishing or refining service delivery processes with the appropriate third party suppliers and the organisation's IT teams to...
Taunton, Somerset -
Vertical IT
Posted: 3 days ago

Service Monitoring Analyst

You will work closely with Problem Management and Incident Management to proactively contribute towards Continuous Service Improvement (CSI) initiatives... This role is at the forefront of the Service Management team; you will work to establish close links with areas of the business and strive to improve services offered by the...
Nottingham -
Salary: Pension, bonus scheme
Posted: 13 days ago

Service Transition Manager (12 month fixed term contract)

My international client is looking for an experienced ITIL Service Transition Manager for a 12 month fixed term contract based primarily in London. The role is part of a new ITIL Service Management function within the business and will ensure the new or changed service operates to requirements at go-...
London -
Pertemps IT
Salary: Up to £60k depending on experience
Posted: 23 days ago

Head of Service Management

The successful candidate will be developing the effectiveness of IT suppliers with an emphasis on continuous improvement and with the Head of Application Support & Development and the Head of Solutions Architecture, agree process for operational acceptance of new services and projects alike and integrate into the Service Framework... The successful...
West Midlands -
Salary: £400.00 per annum
Posted: 4 days ago

Service Delivery Manager/Process Lead - London - £55,000

Square One are looking for a Service Delivery Manager/Process Lead to work on a permanent basis for one of our clients based in Camden. MAIN RESPONSIBILITIES: To implement and drive the Incident, Request and Problem Management ITIL disciplines through Service Now and to liaise with the Service Desk Manager...
London -
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: 2 days ago

service desk analyst

Are you a service desk analyst who'd like to develop your career at a large, fast-moving organisation which makes a real difference to people’s lives? Do you enjoy working directly with your customers - helping to solve their IT issues and providing IT services, supported by a positive...
East London -
Financial Ombudsman Service
Salary: From £22,700 to £26,000 per annum
Posted: 2 days ago

European Service System Innovation Manager

A global IT services and solutions provider currently seeks a Senior 'European Service Delivery System Innovation Manager' to join their SI Services Unit... As such, he/she will be the owner of the European Services Platforms roadmap, including GSOA, working in very close relationship with EU IT and EU Business...
London -
Henderson Scott
Posted: Yesterday

Head of Operations and Support

Line Manager: Director of IT Services... The Department of IT Services has recently restructured its operation to align to a lifecycle-based approach to service delivery comprising Service Planning & Governance, Service Design & Delivery, and Service Operation & Support. It is adopting a service culture based on ITIL best practice and has...
Bath, Avon -
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: 2 days ago


Your role will involve managing and leading the following: Leadership and Management of the Service Operations / Support teams cx40 Heads - Covering Service Desk, Security, Service Delivery, Change Management etc. Implementing a new Operating Model based upon ITIL v3 and managing this type of change. Function as Service Delivery Director to...
London -
ReThink Recruitment
Salary: £58000 - £62000 per annum + BENEFITS PACKAGE
Posted: 3 days ago

Head of IT Services - Warwickshire - £70k-£100k + Excellent Benefits

Candidates must have: - Strong Service Delivery and Service Management experience from end to end. - Excellent C-Level stakeholder management skills. - Strong knowledge of ITIL... - Knowledge in ISO IT Service management... Specialism: Service Delivery Director, Head of IT Service Management, IT Service Delivery Director, IT Service Management, Head of IT Services,...
Warwickshire -
Maclean Moore Consulting
Salary: From £70,000 to £100,000 per annum Bonus, Pension, Healthcare, Life In
Posted: Yesterday