Jobs 1 to 15 of 281

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 4 days ago

Process Assistant

Portsmouth, Hampshire -
Steria
o Ensure all actions taken are recorded against the relevant Service Management Tool records. o Carry out day to day queue management / administration duties Essential skills and experience: o Attention to detail / process oriented o Able to work to deadlines and prioritise own workload o ITIL v3 Foundation o Effective...
Salary: £20,000 per annum
Posted: 20 days ago

IS&T Customer Services Manager

Berkhamsted, Hertfordshire -
Ashridge Business School
The IS&T Department is responsible for our IT infrastructure, for ensuring full benefits realisation of existing systems and for identifying ways to support the continued growth and quality of the services we offer. The purpose of this role is to manage the operational team, coordinating activities to ensure maximum...
Salary: Starting at c. £42,000 pa
Posted: 12 days ago

Global Transition Manager, Change Manager

Camberley, Surrey -
ARC IT Recruitment Ltd
This role will see you undertake responsibility for global change management and service transition programmes, leading and driving improvements on an on-going basis. You will work across business and IT change for the organisation, with an emphasis on service delivery and service management... It is desired that the successful...
Salary: £50000 Per Annum
Posted: 3 days ago

Service Management Analyst

Peterborough, Cambridgeshire -
BGL Group
We are looking for a Service Management Analyst (SMA) to work in our Service Delivery Team... You may have been performing a similar role in another company and have ITIL accreditation or you may be keen to pursue your Foundation Certificate with us - either way you will have experience with...
Salary: Up to £35,000 per annum + excellent benefits
Posted: 4 days ago

Service Desk Manager - North Midlands

Telford, Shropshire -
ReThink Recruitment
Service Desk Manager / Helpdesk Manager - Telford, Shropshire, North Midlands - £35 - 45K base + Bonus + Bens. An expanding organisation, established for nearly 20 years and who have recently merged to increase their position within the UK are now seeking to recruit a Service Desk Manager to provide management of the Service Desk...
Salary: £38000.00 - £45000.00 per annum + Bonus + Bens
Posted: 3 days ago

IT Service Centre Analyst

Reading, Berkshire -
Pepsico Beverages International Ltd
We are on the lookout for an enthusiastic IT Service Centre Analyst to join our busy IT team at our Head Office in Theale (near Reading), Berkshire. You will work as an IT Service Centre Analyst (ITSC Analyst) within a team of 8. The team provide helpdesk support to approximately...
Salary: £25,000 per annum depending on experience
Posted: 10 days ago

IT Vendor/Supplier Manager - Reigate

Reigate -
Interquest - IQ ESM
My client is a well established organisation that has a large IT environment and multiple Vendor relationships. The purpose of the IT Supplier Manager role is to manage the relationship and contract with external IT hosting company, to ensure the relationship is properly maintained and that my client receives the...
Salary: £45000 - £50000 per annum + 20% bonus + Bens
Posted: 27 days ago

Service Transition Analyst - ITIL

Croydon -
DP Connect
Highly motivated Service Transition Analyst with ITIL experience required for my client in financial services - you will be a key dirver in programmes/projects to ensure that IT operational requirements are in order and to ITIL standard before IT projects go live into the production environment... You should have a...
Salary: £38 - £40 per annum + Life Assurance, Training Budget + more
Posted: 25 days ago

Change Manager (IT / Service Management / ITIL / Finance)

Stockport -
Applause IT Innovation
You will be responsible for introducing and maintaining a successful Change Management process, across this sizeable organisation... It is a key role in taking ownership of change management and liaising with the appropriate parties. You will be an experienced Change Manager with a strong background in IT service management, with...
Salary: £35000 - £42000 per annum + bens
Posted: 13 days ago

IT Service Level Manager

Chesterfield, Derbyshire -
Complete Tech Limited
They will be a key part of the Service Management team and will ensure IT can clearly define the services available to the business and report on the service delivery performance... - Ensuring that quality services are delivered in line to the agreed SLA’s... - Delivering insightful data analysis to identify...
Salary: From £30,000 to £38,000 per annum
Posted: 5 days ago

IT Service Level Manager

Tunbridge Wells, Kent -
Complete Tech Limited
They will be a key part of the Service Management team and will ensure IT can clearly define the services available to the business and report on the service delivery performance... - Ensuring that quality services are delivered in line to the agreed SLA’s... - Delivering insightful data analysis to identify...
Salary: From £30,000 to £38,000 per annum
Posted: 5 days ago

Service Delivery Manager

South West London -
Interquest - ITQ Financial - Tunbridge Wells
I am actively looking to recruit a Service Delivery Manager to ensure IS Infrastructure, IS Support and Facilities systems and services meet the needs of this non-profit organisation through the effective management of people, budgets, ICT and Facilities assets... *Service Level Management: identifying and meeting business and user service...
Salary: £34000 - £40000 per annum + benefits
Posted: 12 days ago

Service Management

Newcastle-upon-Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: From £18,000 to £29,000 per annum depending on experience + benefits
Posted: 20 days ago

Infrastructure Manager

North Greenwich -
Transport For London (TFL)
Everything from Information Technology, Marketing, Commercial and Programme Management to Construction and the very latest technology... The IM Infrastructure Manager is a member of the IM Infrastructure team and is accountable for the end-to-end service delivery and maintenance for all TfL IM Infrastructure within their technical service line...
Posted: 17 days ago