Jobs 1 to 15 of 230

Customer Support (Helpdesk)

An efficient. Customer Support Consultant. is needed to join a leading and fast growing. Cyber. Security. company based in the. Kent. area. Ideal candidates for this opportunity will have a background working in a. 1st line. support. or. helpdesk. role. Candidates with an understanding of the. IT. , cyber... networking. space...
Kent -
DCL Search & Selection
Salary: £20000 - £25000 per annum
Posted: 2 days ago

IT Service Manager

Operationally managed by the CS Service Delivery Lead, the role is responsible for:- o Customer Satisfaction - Engaging with the Customer Experience Manager to review and understand customer satisfaction feedback... Essential skills and experience required for the Service Delivery Manager role: - Achieved excellent levels of attainment in a customer facing operational...
City Of London -
HFG
Salary: £70000 - £80000 per annum
Posted: 12 days ago

Transition Manager

We need an experienced Transition Manager to service the strategy and long-term aims of the Service Management within our client to ensure it delivers business value, ensuring that all project lifecycle and transition processes, tools and activities are operated efficiently and effectively. As a Transition Manager, you'll be...
Kent -
Interquest - IQ Tech
Salary: £40000 - £45000 per annum
Posted: 11 days ago

IT Service Manager - 18 Months Fixed Term

As IT Service Manager you will manage the day to day IT operations and service delivery to the group. As part of on-going service improvement, you will play a key role in the design and implementation of an appropriate service management model across all IT and Change services to...
Durham, County Durham -
Northern Recruitment Group
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago

Director - IT Operations

Core aspects of the role include leading Business Relationship Management; Operational Governance & Reporting; Portfolio and Project Management; ITIL framework ownership; Setting KPI guidelines; Training & Communications; Budget Management and Team Management... Strong experience in service management, driving ITIL best practice methodologies... Significant experience or leading and managing teams (including matrix management)...
North London -
Ticketmaster UK
Salary: Competitive
Posted: 8 days ago

Global IT Service Executive Capability Lead/ITI Service Executive for ZSIA 14 month FTC/secondment

Support the implementation strategy for service management and service excellence programmes... Your skills and experience: University degree or equivalent in an IT related subject preferred but not essential. ITIL qualified. Extensive experience in IT Service Management is required... Strong project management skills... Experience in working with teams of different cultures...
Swindon, Wiltshire -
Zurich
Posted: 16 days ago

Service Delivery Manager

Customer Support (CS) Governance is part of UK IT Operations and is responsible for the delivery of the UK firm’s IT Service Desk, Deskside Support and PC Asset Management services... Operationally managed by the CS Service Delivery Lead, the role is responsible for:- Customer Satisfaction... Service Management... An understanding...
London -
PwC
Salary: Competitive plus benefits
Posted: 26 days ago

Service Delivery Manager

But most of all we're passionate about what we do.We're looking for an experienced IT service professional to bring together a coherent Service Delivery Management strategy and using industry best practice tool set define implement both internal & external IT service levels agreements in support of the IT...
Malmesbury, Wiltshire -
Dyson
Posted: Yesterday

Service Delivery Manager - Banking - London - Urgent

Leading Managed Services firm specialising in the Banking Sector are actively recruiting for an experienced focused Service Delivery Manager... Degree educated or possessing an equivalent level of IT qualification or experience... Strong understanding of resource and SLA management within IT services... IT service management standard frameworks and methodologies (such as...
London -
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 4 days ago

Project Manager - £55,000 - Wiltshire

Key Areas; Project Manager, Project Management, Programme Manager, Programme Management, ITIL, Datacentre, Data Centre, Service Delivery. Skills & Experience; Project Management Accreditation. ITIL v3 Service Management experience... Experience of delivering Programs in a data centre environment. First class project management skills and prioritisation experience. High level technical understanding of data centre...
Bath -
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 17 days ago

Service Introduction Lead (Contract)

Role Purpose : - To be part of the Service Management team, with specific focus on providing Service Transition and Service Management expertise to the SAW Programme (Single Account Wallet)... - To work with service delivery teams, operations and multiple vendors to ensure they are prepared to receive the new service(s) into...
Maidenhead, Berkshire -
The Rank Group plc
Rate: Competitive salary
Posted: 4 days ago

Service Management Analyst

We are about to embark on a huge transformation programme to replace our case management system and also our financial accounting system... We are now looking for a Service Management Analyst for the IT Service Management Team... The desired candidate will have experience of license management, excellent organisational skills and...
Birmingham, West Midlands (County) -
Insolvency Service
Salary: £20,895 to £25,074 plus excellent benefits
Posted: 17 days ago

ServiceNow, ITSM Technical Consultancy - Service Management

Deliver ServiceNow based ITSM projects to Company customers in accordance with our standards and methodologies. > Understand and deploy standard service management processes, e.g. ITIL into customer situations... > Proven IT Service Management experience... > Ability to configure and customise ServiceNow applications... > Good proven experience implementing ServiceNow core ITSM applications (problem, incident,...
Central London / West End -
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 19 hours ago

Service Delivery Manager

Due to the nature of the role, the Service Delivery Manager will need: *Experience in managing change and improvement programmes. *Understanding of ITIL and previously worked in a service management role... *To manage the production & service strategy (including change, configuration and release management processes)... *Responsible for looking at the current...
Ipswich, Suffolk -
Eames Consulting
Rate: £400 - £450 per day
Posted: 4 days ago

ITIL Change/Incident Management Analyst - Chelmsford

ITIL Service Management / Change Management Administrator - Chelmsford, Essex. A large financial services company is seeking an enthusiastic IT Service Management professional to join a growing team based in Essex... To be considered suitable you must have strong ITIL experience/knowledge with a background in change/incident management, monitoring ITIL processes &...
Chelmsford, Essex -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago