Jobs 1 to 3 of 3

IT Service Management Reporting Analyst

Essex -
ServiceNow. ITIL v3 Foundation... Service Management Tools... The candidate will be experienced with Service Management (SLA's, Service Level Management and Service Reporting)... You will have worked within an outsourced IT environment, have a thorough understanding of Service Management technologies (ideally ServiceNow) and processes, a background in IT Service Management...
Rate: £400 - £500 per day
Posted: 3 days ago

Service Reporting Analyst - London/Chelmsford - Contract

Chelmsford, Essex -
Coal IT Services
Working alongside the Senior ITSM Practitioners they will help to create internal surveys and will help with the analysis of the following survey results. In addition they will provide support to the wider IT Customer Service Management Team... Report operational performance against SLA for key suppliers, other third parties and...
Rate: £375 per day
Posted: 2 days ago

Business Application Support - Investment Bank - Essex

Essex -
Westbourne Partners
Where you are involved with software testing you must ensure that your testing is prioritized, structured, documented and with clear exit criteria. You must follow their IT governance to a high standard. This includes incident/problem management, user access control, change control, release management, service management, records maintenance etc... ITIL.....
Salary: From £40,000 to £49,000 per annum
Posted: 20 hours ago