Jobs 1 to 3 of 3

DV Cleared Technology Improvement Consultant

Cheltenham -
Capita - ITMS
My client is looking for a consultant with some or all of the following skills: Good knowledge of portfolio, programme and project management practices and bodies of knowledge. Deep experience of common IT Service Management... Continuous improvement change skills... DevOps. Deep understanding of iterative and agile ways of working - eg...
Rate: £450 - £550 per day
Posted: 12 days ago

Solution Architect - Financial Services - IVR - Contact Centre

Cheltenham -
Capita - ITIN
Capita are seeking to hire an experienced Solution Architect / strong BA with experience of change, technology, and business design & stakeholder management to strengthen the existing Business Solutions team... As a result we are looking for someone who an appreciation of the technical aspects underpinning contact centers technology implementation: Telephony, IVR;...
Salary: £40000.00 - £60000.00 per annum + bnfits
Posted: 21 days ago

Solution Architect

Cheltenham, Gloucestershire -
NSK International Consultants Ltd
The following is required: § Familiar with business and technical concepts such as operating models, business process design, modelling languages, service management and applications (both technical and process)... § An appreciation of the technical aspects underpinning contact centres: § Telephony, IVR; Voice Recognition; call handling; management and routing; call logging and recording; payment...
Salary: From £50,000 to £65,000 per annum
Posted: Yesterday