Jobs 1 to 6 of 6

Service Delivery Manager

Watford, Hertfordshire -
TTR UK Ltd
Job title: Service Delivery Manager... *GCSE's in English Language and Mathematics (or equivalent) *ITIL v3 Foundation. *A degree in IT, communications or engineering (desirable) *ITIL v3 Expert or ISO20k Practitioner (desirable) Experience. *Significant experience of Service Management activity with external customers. *Significant exposure to the ITIL v3 framework. *Strong...
Salary: £50000.00 per annum
Posted: 4 days ago

IT Serices Manager, Hatfield

Hatfield, Hertfordshire -
JM
The team will also include process analysts to maintain and operate the process capability based on ITIL.... *Managing the end user experience for all IT services through the service desk and field operations teams... *Owns and maintains the overall IT services support model and process capability, based on ITIL, support...
Salary: £50000 - £59000 per annum + bonus + car
Posted: 6 days ago

IT Service Management Analyst

Hatfield, Hertfordshire -
JM
Apply and manage process tool updates and new releases as delivered by the SaaS ITSM service provider. *Manage and maintain the CMDB and KMDB taxonomy and database to agreed standards... *ITIL Qualifications, ideally as ITIL Expert. *ITIL Intermediate qualification accepted if the candidate can demonstrate they are working towards higher...
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago

Head of Business Analysis

Hemel Hempstead, Hertfordshire -
Polar Recruitment
Business and System Analysis - lead and mentor a small team of Business and System Analysts, with an emphasis on Service Management systems (Service Desk, Infrastructure Management, Call Centre, Contact Management, Self-Service tools, Knowledge Management etc.)... *Significant experience of systems that support IT Service Management and Infrastructure Management, including systems...
Salary: £65000 - £75000 per annum + + Bonus (10-15k) + Car + Bens
Posted: 4 days ago

Business Analyst - IT Service Management Tools

Hemel Hempstead, Hertfordshire -
Polar Recruitment
Good understanding of ITIL. *Excellent knowledge of IT Service Management tools (BMC ITSM/Remedy, HP ServiceCenter/HP Service Manager, ServiceNow, Assyst, Clarify, Eracent, Courion or similar.) *Previous experience as Business Analyst & Project Manager for enterprise application development projects, leading teams including Software Developers, Testers etc... *Able to perform requirements analysis...
Salary: £50000 - £55000 per annum + + Benefits
Posted: 3 days ago

Integration Analyst

Hatfield, Hertfordshire -
Hays Talent Solutions
To be able to present and walk through their standard integration solution and delivery approach to their service delivery teams and Customer teams. * Run workshops with key stakeholders to fully understand requirements and document these into use case requirements specifications, produce solution specifications, project plans, test plans and scripts... * Sufficient...
Rate: £400.00 per annum
Posted: 6 days ago