Jobs 1 to 5 of 5

Service Delivery Principal

Liverpool, Merseyside -
Shop Direct
As a Service Delivery Principal, you will have a responsibility for the delivery of world class service, you will have the opportunity to add significant value in this position and help enable us to become the world-class digital retailer we aspire to be... You'll be responsible for the...
Salary: £50000 - £70000 per annum + benefits, pension, negotiable
Posted: 10 days ago

Service Delivery Manager

Liverpool, Merseyside -
Shop Direct
As a Service Delivery Manager, you will have a responsibility for the delivery of world class service; you will have the opportunity to add significant value in this position and play a key role in our transformation to a world-class digital retailer... As an ITIL qualified Service Delivery Manager,...
Salary: £42000 - £55000 per annum + Benefits, pension, negotiable
Posted: 10 days ago

Service Operations Manager

Liverpool, Merseyside -
Shop Direct
You will support complex systems and infrastructure, which during peak trading days can process in excess of 100,000 orders, 90k payments and 112,000 parcels; handling more than 35 million service calls through the middleware to back end systems on the peak days. IT Service related issues include Incident &...
Salary: £35000 - £48000 per annum + benefits, pension, negotiable
Posted: 10 days ago

Service Availability Manager

Liverpool, Merseyside -
Shop Direct
You will be required to provide other Service Management processes and IT Management with information related to service and component availability. Furthermore, you will support the Major Incident Management process as a Duty Incident Manager - working as part of an out of hours rota as the focal point for Major...
Salary: £42000 - £55000 per annum + benefits, pension, negotiable
Posted: 10 days ago

Service Availability Principal

Liverpool, Merseyside -
Shop Direct
As a Service Availability Manager, you will have a responsibility for the delivery of world class service, focusing on IT service delivery and maintenance to the right level to assure world class service and achieve availability targets... Additionally, you will be responsible for the Major Incident and Problem Management process,...
Salary: £50000 - £68000 per annum + benefits, pension, negotiable
Posted: 10 days ago